Your I-9 Palooza conference pass includes:
Online registrations are accepted until 11:59 p.m., Saturday, September 14. On-site registration at the Huntington Convention Center begins at 7:00 a.m., Sunday, September 15.
Please note: On-site registration prices are more expensive than early bird or advanced conference rates, so make sure you book early!
The registration desk, located in the concourse level of the Huntington Convention Center will be open beginning Sunday, September 15 for attendees to check in and pick up conference materials. The registration desk will be staffed throughout the conference as follows:
Attendees will be able to register on-site using a credit card at the conference registration desk located in the concourse level of the Huntington Convention Center.
Please note: In order to receive your conference badge, payment must be processed on-site.
No. You still need to register. Please visit the Registration page to begin!
There may be food, refreshments and other items available at no additional charge during the event. It is the responsibility of all government or public sector employees, officials or their representatives to confirm that their attendance at this event is in compliance with all applicable statute, laws, regulations, and your employer’s policies related to gifts, meals, entertainment and ethics. By attending this event, you certify that your employer has approved your attendance at this event and that you will abide by all such laws and policies in connection with your participation.
CommunityLIVE will offer a number of conference hotels located throughout downtown Cleveland. We have a variety of hotel options for you to choose from at discounted rates. Don’t wait – accommodations will fill up fast! Please visit the Travel page to book your hotel room. Please book your room by August 16, 2019.
Yes. Booking links are coming soon, so please wait to book your accommodations to ensure you receive the lowest rate! Conference registrants will be notified when hotels can be reserved through the Hyland room block.
Yes. Whether you prefer traditional luxury, modern amenities or a trendy boutique vibe, there’s a room waiting for you at one of downtown’s finest hotels. Please visit the Travel page to book your hotel room. Please book your room by August 16, 2019.
Hotel check-in and check-out time will vary by hotel.
A deposit equal to one night's stay and tax is required to hold each individual's reservation. Cancellation policy will vary by hotel.
Cleveland Hopkins International Airport (CLE)
5300 Riverside Dr., Cleveland, OH 44135
The airport is a 25-minute drive from the downtown Cleveland area.
Click here for a map of the airport and to find out which terminal your airline arrives to and departs from.
Available airport transportation includes shuttles, ride shares, taxi cabs and limos. Click here to find more information on available transportation methods.
Huntington Convention Center of Cleveland
300 Lakeside Ave. E, Cleveland, OH 44113
Take OH-237 N to I-71 N
Take exit 172 A to East 9th St.
Continue on East 9th St. to Lakeside Ave. E
Click here to view parking options at and around the Huntington Convention Center of Cleveland. Please visit your hotel’s website to find information on hotel parking.
September temperatures in Cleveland range from a high of 74 to a low of 60. Please dress comfortably and casually for all sessions and events, keeping in mind that layers work best for classes, where room temperatures often vary. Evening events may be held outside and shorts are appropriate. Comfortable shoes are suggested as well.
Yes. CommunityLIVE, Hyland and OnBase gear will be for sale in CommunityCENTRAL, Tuesday through Thursday. Of course, we'll have some surprises for you in your conference "swag bag" too!
During the registration process, please note any specific dietary needs. When onsite, at any point when you feel the food available does not meet your dietary requirements, please make sure you contact a banquet team member. They will provide you with other options to suit your needs.
Refreshments will be provided during specified "refreshment break" times. These breaks will take place in CommunityCENTRAL, located in Exhibit Hall A.
Beverages will also be provided during lunch each day.
The Huntington Park Garage has 425 parking spaces and is directly connected to the Hilton Cleveland Downtown. This connection is conveniently located at the Convention Center and Hilton connector. In addition, there are over 5,000 parking spaces near the Huntington Convention Center and other public garages within walking distance. View a 3D map to see all the options.
Parking fees at the Hilton Cleveland Downtown are:
CommunityLIVE 2020 will be held September 13-17 at The Gaylord Opryland Resort and Convention Center in Nashville, TN.
Yes! There will be a mobile app available for download a few weeks prior to the start of CommunityLIVE. You’ll be able to use the mobile app to create your own unique schedule, view our social activity feed, connect with other attendees, complete session surveys for prizes*, wayfinding and much more!
Watch your email inbox for notification once the mobile app has launched. We will notify all registered attendees and give instructions on how you can download the mobile app from your iOS or Google Play app store.
*Attendees from public sector organizations are not eligible to win prizes.
All payments for registration fees and/or sponsorship fees must be paid in full in order to attend/exhibit at the conference. Any participant with an unpaid balance will be required to pay their outstanding balance via a credit card on-site at CommunityLIVE.
Photographs and videos will be taken during the conference for use in future promotional materials, and your image may appear in future Hyland marketing materials. By attending the event, you consent to Hyland’s use of photographs and other images of you for all Hyland-related business, including use in promotional materials, marketing efforts and productions, and training or educational materials or courses, without limitation.
Guests are permitted but must meet the same qualifications as attendees, and must be registered and paid for separately.
Customers and partners are not permitted to attend the conference with a guest pass. Guest passes may only be used by friends or spouses, 21 and over, who are not employed by a Hyland customer or partner.
Guest Pass (Full)
This guest pass will include lunch on all conference dates (Tuesday – Thursday), as well as all of our evening networking events.
Tuesday Guest Pass
This guest pass is for those who only want to attend Tuesday's lunch and welcome reception.
Wednesday Guest Pass
This guest pass is for those who only want to attend Wednesday's lunch and evening event.
Thursday Guest Pass
This guest pass is for those who only want to attend Thursday's lunch and evening event.
Guest passes may be purchased online through the Registration page on or before September 14, or onsite at the Huntington Convention Center of Cleveland. Credit cards only. Please see guest pass pricing information here.
Please note: Guests must be 21 or older to attend meals and conference events. Children of any age are not permitted in any CommunityLIVE areas including registration, meals, breaks, sessions, receptions, exhibit space, etc.
Cancellations made on or before July 19 will be refunded at 100%. Cancellations made from July 20 through August 16 will be refunded at 50%. Cancellations made after August 16 will not be refunded. Cancellations made within a group registration may disqualify other members from receiving the group discount, if the organization does not then meet the group discount requirements. Substitutions welcome. Substitutions will be accepted via the online registration system and must be made on or before September 15. Paid registrants who do not submit an online cancellation by the deadline, fail to send a substitute or do not attend the conference forfeit their entire registration fee. If a substitution is required after September 15, please email CommunityLIVE@hyland.com.
Individuals are responsible for canceling their own hotel and travel reservations. Hyland does not accept liability for hotel or travel costs. If you cancel and re-register, your new registration will reflect the current pricing as of the date of your final registration. Earlier registration pricing (such as early-bird pricing) may not be honored based on that date.
Email us at CommunityLIVE@hyland.com for assistance.