|Monday, September 16|
|9:00 a.m. – 12:00 p.m.||Registration and Check-in|
|11:30 a.m. – 1:00 p.m.||Networking Lunch|
|1:15 – 1:30 p.m.||
Bill Priemer, President and CEO, Hyland
|1:30 – 2:30 p.m.||
Edward W. Marx, CIO of the Cleveland Clinic
Author, CIO of one of the nation’s largest health systems and self-prescribed “average guy,” Marx will explain the critical success factors that drive innovation and have guided him where he is today.
By highlighting the different approaches to creating a culture of innovation, Marx aims to provide a playbook that can help you build a foundation for inspiration and success at your organization.
|2:30 – 3:00 p.m.||Break|
|3:00 – 3:45 p.m.||
Product and Innovation
Presented by: Sam Babic, SVP, Chief Technology Officer, Hyland
|3:45 – 4:00 p.m.||Break|
|4:00 – 4:45 p.m.||
Customer Panel: Improving the Experience of the People You Serve
Randy Gabel, Senior Director Revenue Cycle, OhioHealth
Listen in on this panel as other Hyland customers cover the importance of a positive customer experience. And, hear what they are doing at their own organizations to drive positive interactions – whether that is with customers, constituents, patients, students or anyone else in-between.
|4:45 – 5:30 p.m.||
Hyland Executive Panel
Bill Priemer, President and CEO
Members of Hyland’s executive team will share their insights on digital transformation and discuss plans for supporting your continued success. You’ll have the opportunity to submit questions beforehand.
|6:30 – 9:30 p.m.||
Enjoy an evening of fine cuisine and refreshments with Hyland executives and your peers from other organizations at the sophisticated St. Clair Ballroom, with panoramic views of the Cleveland skyline and Lake Erie.
|Tuesday, September 17|
|8:00 – 9:00 a.m.||Breakfast|
|9:00 a.m. – 11:45 a.m.||
Gather with fellow leaders to discover, discuss and dissect hot topics within a focused group. Session topics will include:
|12:00 – 1:15 p.m.||Executive Luncheon|
|1:15 – 1:30 p.m.||Escort to Public Auditorium VIP Seating|
|1:30 – 3:00 p.m.||
CommunityLIVE Keynote Session with VIP seating|
Hear from Hyland leadership on how we’re advancing our company and our platform to power your digital transformation and help you create more meaningful connections with the people you serve. You’ll see how enhancements across Hyland’s product portfolio will provide you with a foundation to strengthen your solutions today while incorporating modern technology paradigms to equip you for tomorrow.
"There’s a clear benefit to attending a smaller forum of my peers, sharing challenges, concepts and wins above a developer or manager-level conversation.”
"We were able to bring back a lot of information and implement solutions we had not thought about.”
"I find great value in hearing from Hyland executives. The event is a great mix of good information about Hyland and pleasant networking experiences.”