Hyland Solution Center

Welcome to the CommunityLIVE 2023 Hyland Solution Center, where you can actively engage and explore innovative solutions. Immerse yourself in a dynamic environment filled with knowledge-sharing and hands-on experiences that will empower you and your organization. Plan to attend demo presentations that highlight Healthcare, RPA, OnBase, Alfresco and Perceptive Content solutions.


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“Experience the Hyland Solution Center where knowledge meets action, and solutions shape the future.”

View the Hyland Solution Center demo presentation schedule:

  • Bridging the workforce shortage gap  (Healthcare)
    Learn how to reduce expenses and save time on healthcare administrative tasks through robotic process automation of eight pre- and post-RCM processes including prior authorization.
  • Hyland Insurance Card Extraction (H-ICE) (Healthcare) 
    This solution helps patient registration departments obtain and validate a patient's coverage eligibility, whether before or during their visit. Continuing the theme of improving, learn how using intelligent automation can improve operational performance and revenue.
  • RPA — Build-a-Bot Roundtable
    Does your organization have RPA and you are not sure how to use it? Or are you curious about how to make the best use of your free Hyland RPA trial? Bring your ideas and questions to this session and we will discuss. For more information on RPA, attend the Solution Center Session: Bridging the Workforce Shortage GAP earlier in the week.
  • OnBase Web UI Framework

    Web UI Framework is a Hyland Services offering developed and managed by Hyland Global Services. It is a web application that complements our suite of tools that can accelerate the delivery and configuration of portals and front-end applications.

    The solution:

    1. Enables customers to service documents and content to those outside their organization

    2. Provides access to content from any device through the responsive interface

    3. Allows customers to build their own interfaces to suit their external and internal users’ needs with our form and page builder

    Web UI Framework allows organizations to connect to OnBase to surface content, forms and processes to users whether they are internal or external. In this session, learn more about this service’s offering through examples of Web UI Framework portals including HR Onboarding and IT Ticketing, as well as a high-level configuration overview. 

  • OnBase Web UI Framework

    Web UI Framework is a Hyland Services offering developed and managed by Hyland Global Services. It is a web application that complements our suite of tools that can accelerate the delivery and configuration of portals and front-end applications.

    The solution:

    1. Enables customers to service documents and content to those outside their organization

    2. Provides access to content from any device through the responsive interface

    3. Allows customers to build their own interfaces to suit their external and internal users’ needs with our form and page builder

    Web UI Framework allows organizations to connect to OnBase to surface content, forms and processes to users whether they are internal or external. In this session, learn more about this service’s offering through examples of Web UI Framework portals including HR Onboarding and IT Ticketing, as well as a high-level configuration overview. 

  • Introduction to OnBase for Human Resources
    Is your HR department still hesitant to use OnBase?  If so, join us for this interactive demonstration of OnBase for human resources. Walk away with an understanding of how OnBase can serve as the secure, single source of truth for employee files, as well as how OnBase can support HR compliance initiatives around retention. Learn how OnBase can provide your HR team access when and where they need it, automate HR processes and integrate with existing HR systems.
  • Alfresco Contract Lifecycle Management in PaaS 
    The fully cloud based Alfresco Contract Lifecycle Management solution provides business with tools and capabilities to efficiently manage contracts throughout the entire lifecycle. From initial contract request through its governance lifecycle, the Alfresco CLM provides organizations a centralized and streamlined approach to handle contracts, reducing manual efforts and improving compliance, collaboration and risk management. Join our demo to see how you can generate a contract and walk it through its lifecycle. You’ll see how Alfresco Process Automation will seamlessly drive work to multiple stakeholders simultaneously, track changes and send notifications to stakeholders ultimately speeding up the approval process. We will show reporting and analytics capabilities providing insight into contract performance, expiration and other key metrics. Last, you’ll see Alfresco Integration capabilities with Amazon Web Services (AWS) to extract and enrich data from contracts. Learn how your organizations can optimize their contract processes, improve compliance, reduce risks and enhance collaboration among stakeholders involved in the contract lifecycle.
  • Next Generation Claims Processing in Alfresco PaaS 
    The Next Generation Claims processing solution enables a company to extend its current data-driven policy and claim systems such as Guidewire or Duck Creek with content enrichment, AI capabilities and robust integration tools. One of the goals of most claims processing/member service departments for auto, health or any type of insurance is how to improve the efficiency of the claim document access and processing for better customer experience, satisfaction and retention. Providing users with quick access to content and modern content functionality decreases processing times and reduces internal claims-related costs. Learn how to leverage Alfresco Process Automation for claims automation and approval routing, Alfresco Integration Services to provide seamless integration to AWS services and the Alfresco Content repository to reimagine your claims processing solution.  
  • Sneak Peak of 24.1 Features for Perceptive Content
    During this session you will see a walkthrough of the new Learnmode feature along with the additional features that have been added in previous versions