Start planning your virtual education experience.

Filter by session date and time, agenda track or your role. You can also download the full session list.

Roles are designated to help you select the best sessions for your solution use, but all main conference sessions are available and open to all attendees regardless of role – please attend what interests you most! If you are new to the Hyland community or considering Hyland solutions for the first time, select “New to Hyland” in the Role dropdown list to discover sessions designed with your specific needs in mind.

All dates and times indicated below reflect live session times, but are now available on-demand. Hands-on Training courses are not available on-demand.

Sessions
Monday Morning Yoga
All levels are welcome to stretch, strengthen and relax.
10/11/21 9:00 AM Fit and fun: CommunityFIT
Expedition Uncharted: Workflow and WorkView Gems (Monday)
Enter uncharted territory and discover Workflow and WorkView gems. Build triggers and CSS, and add properties and expressions to improve your full solution. Get your expedition supplies ready, we’re going to guide you deep into a forest of functionality!
10/11/21 10:00 AM Solution Builder Hands-on Technical Training
Harbor Tour of OnBase: Let Email Be Your Guide (Monday)
Join us as we move through the lifespan of a document - focusing on email specifically. We will begin with discussing all the possible ways to Import, then move through considerations for Storing and Viewing. Don't forget about all the possible Indexing methods and securing your documents. Last stop - destroying at the end of the document's life. Join us as we move through the complete cycle, discussing and configuring along the way.
10/11/21 10:00 AM Solution Builder Hands-on Technical Training
Hyland RPA (Monday)
Are you ready to learn more about Hyland's newest product, Hyland RPA? Join our RPA specialists as they cover how Hyland RPA works and then directly implement what you've seen in a VM. You will leave this session having configured part of a Hyland RPA process.
10/11/21 10:00 AM Solution Builder Hands-on Technical Training
Migrating to the Hyland Cloud (Monday)
Join us as we talk through best practices, approaches and techniques to migrating your solutions to the cloud. This session will help you prioritize, justify and plan your migration to Hyland's world-wide Cloud Services.
10/11/21 10:00 AM Solution Builder Hands-on Technical Training
Perceptive Content SSO: Leveraging OpenID Connect and Hyland IdP
Have you ever wondered what the modernization of SSO is going to look like? Perceptive Content EP1 introduced support for OpenID Connect Authentication Flows. For organizations that are not using OpenID Connect Provider, Hyland IdP is an alternative that will fit the needs with your current SAML, CAS, or WSFed Provider. This course will cover what OpenID Connect and Hyland IdP look like, where to begin troubleshooting, and the basics of the configuration.
10/11/21 10:00 AM Solution Builder Hands-on Technical Training
Workflow Troubleshooting – Level Up (Monday)
There are a number of tools available when troubleshooting Workflow. Which should you use when? And which is the most effective for a given situation? In this course, learn the best tools to use when troubleshooting your Life Cycles. With your fellow attendees, “play” through a series of levels to get hands-on experience with these tools. Can you get the new high score?
10/11/21 10:00 AM Solution Builder Hands-on Technical Training
Brewing Up a Stout Solution with Workflow and More (Monday)
Build your workflow with load balancing and ownership, workflow timers, properties and expressions, and more. In this session, we’ll guide you through the process of administrating the solution to truly understand how the whole process works.
10/11/21 2:30 PM Solution Builder Hands-on Technical Training
OnBase Administration in the Hyland Cloud (Monday)
Whether you’ve recently migrated to the Hyland Cloud or are rolling out your new hosted solutions, you may have questions about administrative tasks, how the cloud differs from on premises, or new tools. This course will outline the Cloud Architecture, things you can and should do yourself, and when you should reach out to Hyland. Hear about suggested tasks and duties to perform on a daily, weekly and monthly basis, troubleshooting and maintenance tips, and how to plan for expansion.
10/11/21 2:30 PM Solution Builder Hands-on Technical Training
OnBase Integration with Salesforce (Monday)
Do you find yourself navigating between Salesforce and OnBase to search for information and documents? Do you need to navigate away from Salesforce to import supporting documentation? Have you debated on building your own integration to reduce the back-and-forth between systems? Join us in the Salesforce Integration with OnBase class to learn how we leverage the most important features of OnBase to allow users to search, view, import and index documents directly from Salesforce. In addition, you will see the flexibility of the solution for Admins to implement and manage. We'll show you how to solve the challenge of disparate systems and help keep your business centered around your customers.
10/11/21 2:30 PM Solution Builder Hands-on Technical Training
Perceptive Content Integration with a Custom WorkView Application
Do you need to store and track departmental data in a more efficient way? Are your current applications too limited for your needs? WorkView allows you to rapidly create and deploy your own custom applications to store and track any data for any department. The application configuration is low to no code and, best of all, your WorkView application has a native integration with your Perceptive Content Documents!
10/11/21 2:30 PM Solution Builder Hands-on Technical Training
System Administration Recertification (Monday)
This course will explore the changes in OnBase as well as new features and best practices that will directly impact system administration. The class will also interactively explore areas of OnBase functionality and how they can be used to resolve user and organizational needs. Upon successfully completing this course, any individual who was or is an OnBase Certified System Administrator (OCSA) or OnBase Advanced System Administrator (OCASA) will have their certification status updated for an additional two years.
10/11/21 2:30 PM Solution Builder Hands-on Technical Training
WorkView UI Overhaul: Modernize Your Views (Monday)
One of the most visible parts of your WorkView solution is the User Interface. In this course participants will learn general interface design best practices including examples of good versus bad design. Next, participants will learn how to leverage Cascading Stylesheets to change the rules of how Objects are displayed. Finally, the topic of Client Side JavaScript will be explored. This will include sample solutions commonly needed in most implementations.
10/11/21 2:30 PM Solution Builder Hands-on Technical Training
Tuesday Morning Yoga
All levels are welcome to stretch, strengthen and relax.
10/12/21 9:00 AM Fit and fun: CommunityFIT
Expedition Uncharted: Workflow and WorkView Gems (Tuesday)
Enter uncharted territory and discover Workflow and WorkView gems. Build triggers and CSS, and add properties and expressions to improve your full solution. Get your expedition supplies ready, we’re going to guide you deep into a forest of functionality!
10/12/21 10:00 AM Solution Builder Hands-on Technical Training
Harbor Tour of OnBase: Let Email Be Your Guide (Tuesday)
Join us as we move through the lifespan of a document - focusing on email specifically. We will begin with discussing all the possible ways to Import, then move through considerations for Storing and Viewing. Don't forget about all the possible Indexing methods and securing your documents. Last stop - destroying at the end of the document's life. Join us as we move through the complete cycle, discussing and configuring along the way.
10/12/21 10:00 AM Solution Builder Hands-on Technical Training
Hyland RPA (Tuesday)
Are you ready to learn more about Hyland's newest product, Hyland RPA? Join our RPA specialists as they cover how Hyland RPA works and then directly implement what you've seen in a VM. You will leave this session having configured part of a Hyland RPA process.
10/12/21 10:00 AM Solution Builder Hands-on Technical Training
Migrating to the Hyland Cloud (Tuesday)
Join us as we talk through best practices, approaches and techniques to migrating your solutions to the cloud. This session will help you prioritize, justify and plan your migration to Hyland's world-wide Cloud Services.
10/12/21 10:00 AM Solution Builder Hands-on Technical Training
Workflow Troubleshooting – Level Up (Tuesday)
There are a number of tools available when troubleshooting Workflow. Which should you use when? And which is the most effective for a given situation? In this course, learn the best tools to use when troubleshooting your Life Cycles. With your fellow attendees, “play” through a series of levels to get hands-on experience with these tools. Can you get the new high score?
10/12/21 10:00 AM Solution Builder Hands-on Technical Training
Brewing Up a Stout Solution with Workflow and More (Tuesday)
Build your workflow with load balancing and ownership, workflow timers, properties and expressions, and more. In this session, we’ll guide you through the process of administrating the solution to truly understand how the whole process works.
10/12/21 2:30 PM Solution Builder Hands-on Technical Training
Experience Capture with Content Capture Apps, Including the New Capture and Indexing App
Join us to learn about document capture using Experience Content Apps. We will first look at the Capture App and the new Capture and Indexing App as end-users. Then we will change our focus to the Administrator side to learn about the installation and configuration of the brand new Experience Content App - Capture and Indexing.
10/12/21 2:30 PM Solution Builder Hands-on Technical Training
OnBase Administration in the Hyland Cloud (Tuesday)
Whether you’ve recently migrated to the Hyland Cloud or are rolling out your new hosted solutions, you may have questions about administrative tasks, how the cloud differs from on premises, or new tools. This course will outline the Cloud Architecture, things you can and should do yourself, and when you should reach out to Hyland. Hear about suggested tasks and duties to perform on a daily, weekly and monthly basis, troubleshooting and maintenance tips, and how to plan for expansion.
10/12/21 2:30 PM Solution Builder Hands-on Technical Training
OnBase Integration with Salesforce (Tuesday)
Do you find yourself navigating between Salesforce and OnBase to search for information and documents? Do you need to navigate away from Salesforce to import supporting documentation? Have you debated building your own integration to reduce the back-and-forth between systems? If so, join us in the “Salesforce Integration with OnBase” session to learn how we leverage the most important features of OnBase to allow users to search, view, import and index documents directly from Salesforce. In addition, you will see the flexibility of the solution for Admins to implement and manage. We'll also show you how to solve the challenge of disparate systems and help keep your business centered around your customers.
10/12/21 2:30 PM Solution Builder Hands-on Technical Training
System Administration Recertification (Tuesday)
This course will explore the changes in OnBase as well as new features and best practices that will directly impact system administration. The class will also interactively explore areas of OnBase functionality and how they can be used to resolve user and organizational needs. Upon successfully completing this course, any individual who was or is an OnBase Certified System Administrator (OCSA) or OnBase Advanced System Administrator (OCASA) will have their certification status updated for an additional two years.
10/12/21 2:30 PM Solution Builder Hands-on Technical Training
WorkView UI Overhaul: Modernize Your Views (Tuesday)
One of the most visible parts of your WorkView solution is the User Interface. In this course participants will learn general interface design best practices including examples of good versus bad design. Next, participants will learn how to leverage Cascading Stylesheets to change the rules of how Objects are displayed. Finally, the topic of Client Side JavaScript will be explored. This will include sample solutions commonly needed in most implementations.
10/12/21 2:30 PM Solution Builder Hands-on Technical Training
Coffee with Glenn Gibson, Author of "Before the Mic: How to Compose Meaningful, Memorable, and Motiv
Grab a cup of coffee or your beverage of choice and start your morning off right with Glenn Gibson and Colleen Alber in our coffee house.
10/13/21 9:00 AM Fit and fun: Coffee house
Wednesday Morning Zumba
Bring some high-energy fun into your day with our dance fitness class!
10/13/21 9:30 AM Fit and fun: CommunityFIT
5 Subtle Shifts That Will Radically Improve Your Health
Improving your health can be quite overwhelming; there are so many things to change, and always another level to reach. In this lecture you will learn the five shifts that will make a huge difference in your health ... And they’re not what you would think! In this lecture you will learn how to: • Help your body function at optimal levels • Focus on the shifts that yield the most benefit • Separate wellness trends from science-backed advice
10/13/21 10:00 AM Fit and fun: Nutrition
It's Magic Time: The 'Classic' Trick!
David Harris, aka Magic Boy, will dazzle you with some amazing tricks!
10/13/21 10:30 AM Fit and fun: Fun
Set Yourself Up for Success: Meal Planning A-Z
We have the best intentions, but sometimes wind up feeling overwhelmed and short on time. In this video, I will show you how to meal plan from A-Z and set yourself for a week of healthy meals that don't require all of your free time.
10/13/21 10:40 AM Fit and fun: Nutrition
Wednesday Welcome Keynote: Accelerate Digital Evolution and Improve Your Digital Strategy
Join our welcome keynote as Hyland President and CEO, Bill Priemer, shares ideas on how Hyland can help you accelerate your organization’s digital evolution. Then, Scott Dwyer, Senior Vice President, Product and Strategic Planning, will provide a look at Hyland product advancements and how they can help you improve your digital strategy and customer relationships.
10/13/21 11:00 AM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Main General Sessions
Coffee with TECH CORPS, Hyland's Long-time Partner
Grab a cup of coffee or your beverage of choice and tune in to an interview with Hyland's long-time partner, TECH CORPS, in the coffee house.
10/13/21 11:50 AM Fit and fun: Coffee house
Stress and Finances with Your Money Line
Peter Dunn from "Your Money Line" talks through key steps to help alleviate stress and take control of your finances head-on.
10/13/21 12:25 PM Fit and fun: Mindfulness
Alfresco General Session: Cloud-Native Solutions that Drive Business Transformation
For over two decades, organizations have struggled with Enterprise Content Management, both as a technology and as an information management strategy. Now, intelligent Content Services Platforms are on the rise—and so is a different way of thinking about information. In this session, we will discuss key trends and business challenges that are shaping the future of Content Services, and we will share real-life examples of how customers across different industries are leveraging these technologies to accelerate bringing products to market, improve decision-making and enhance their customer experience. We will share how these trends and challenges help to shape Hyland’s content services product strategy, and we will highlight key deliverables on our product roadmap that ensure Hyland remains a leader in content services.
10/13/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Alfresco
Nuxeo General Session: Developing Connected Experiences and Driving Business Transformation
Join us to learn about the Nuxeo connected experience. We will provide an overview of the Nuxeo platform approach to content and digital asset management. Along with a product overview and customer stories, we will also share a look back at some recent achievements and a preview of the roadmap of what's to come.
10/13/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Nuxeo
OnBase General Session: Welcome, What's New and What's Coming!
We want to welcome our OnBase customers as we kick off this year’s CommunityLIVE! We’ll be featuring what’s new in OnBase Foundation EP5 while also covering everything from our future release cadence to our vision and roadmap. And it won’t end there — you’ll get recommendations on what OnBase breakout sessions to attend and where you’ll find more OnBase content, events and the experts to get your questions answered at the conference. Join us for this upbeat and info-packed session for a preview into how OnBase will continue to solve critical content and process automation needs in your organization!
10/13/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: OnBase
Perceptive Content General Session: The Value to You Now and Into the Future
Perceptive Content helps businesses keep up with modern content workloads. Learn about Lippert, the nation’s leading supplier of components to the recreational vehicle industry, and their experience with the solution as they navigate today's digital world. You'll also hear from Austin Wakat, Perceptive Content Product Manager, with special guest Scott Craig, VP of Product Management at Hyland, on maximizing your Perceptive Content investment to solve business challenges now and in the future.
10/13/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Perceptive
It's Magic Time: Dice Trick!
David Harris, aka Magic Boy, will dazzle you with some amazing tricks!
10/13/21 1:50 PM Fit and fun: Fun
Top Trends Shaping The Market: Why Content Platforms Belong In Your Future-Fit Technology Strategy
Companies with a solid content services strategy fared better than their peers in adapting to the challenges of 2020 and 2021. Organizations need to keep looking ahead and invest in future-fit technologies that help them become more adaptive, creative, and resilient. Content management is part of this strategy. Attend this session to hear Forrester Principal Analyst, Cheryl McKinnon, share recent research highlighting the top five trends to watch. Understand how content contributes to business transformation and how to put documents and processes to work in new ways.
10/13/21 2:00 PM C-Level,IT Leader Business Transformation
Leveraging Hyland RPA to Enhance and Optimize Processes
Hyland RPA is a comprehensive robotic process automation (RPA) suite that can help you accelerate digital processes and free your staff to spend time on more valuable work. Join this session to learn the best practices for identifying the right opportunities for RPA, making the business case, as well as starting and scaling your RPA implementations.
10/13/21 2:00 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Enhanced Capabilities: RPA
AI and the Art of the Possible: A Panel Discussion
Join AI thought leaders for a discussion about the power of AI today and into the future. Discover how Hyland already leverages this innovative technology to help organizations solve business issues and optimize processes. You’ll also learn about how you can get started on your own AI journey.
10/13/21 2:00 PM C-Level,IT Leader Hyland Innovation
The Hyland Cloud and Amazon Web Services (AWS): Innovating in the Cloud, Together
Join Hyland’s new SVP of Cloud Infrastructure and Operations, Will Milewski and AWS’s Global Director of ISVs, Ryan Broadwell, to discover the details of the new expanded partnership, how it will benefit our customers, and what it means for the future of the Hyland Cloud.
10/13/21 2:00 PM Hyland Innovation
Create Innovative Process-centric Solutions Using Low-code Tools and a Cloud-native Platform
Many organizations use content services to enable faster, more accurate business decisions. But too many customers remain frustrated with lengthy, complicated development cycles that yield minimal results. Join this session to learn how low-code tools and process automation enable organizations not only to quickly develop and deploy high-value solutions, but also to leverage data locked within their content to automate processes. We will share real-word examples of how customers are driving business transformation through automation and more effective business processes. We will also explore how to rapidly build solutions that automatically assemble the right content, provide the appropriate business context, and surface insights while automating tedious, manual steps and improving decision-making.
10/13/21 2:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Alfresco
Content Diversity Trends
As the tools we use to create and consume rich media evolve, so, too, do the formats and content types used to support them. This session focuses on the evolution of content in the workplace and what we can do to be sure we support and optimize standard "legacy" files while, at the same time, support new formats and forms of content. We'll look at considerations to be made when defining content and the complexities to consider when designing Digital Asset Management systems.
10/13/21 2:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Nuxeo
Streamline Your Signature Process with OnBase Integration for Adobe Sign
Listening to our customers and partnering with industry-leading organizations is always a formula for success, and we are excited to announce that with the release of OnBase Foundation EP5 we have a new Integration with Adobe Sign. Join us to hear from Hyland and Adobe on how we can extend OnBase documents for approval and signature processes into Adobe Sign to reduce legal risk and improve compliance, add automation, reduce manual work and improve user experiences. Streamline workflows and deliver all-digital signing experiences with e-signatures powered by Adobe Sign.
10/13/21 2:00 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Unlock the Power of Low-Code Apps: Introduction to WorkView
The OnBase platform has powerful low-code application building capability. It just needs to be unlocked, and WorkView is the key. In this session, we will provide a general overview of the WorkView module, the benefits of this type of rapid application development capability, and some example use-cases to provide real-world context.
10/13/21 2:00 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Panel Discussion: Maximizing Your Perceptive Content Investment Today and Into the Future
Join Perceptive Content subject matter experts in a discussion following the Perceptive Content Product General Session to learn more about the latest enhancements, future direction, and how you can maximize your investment in Perceptive Content.
10/13/21 2:00 PM C-Level,IT Leader Product: Perceptive
Creating a Culture That Values Feedback
Feedback is an incredibly powerful tool. It can help you develop new products, evolve your company and support your people. It also helps you check the pulse of your current state, which is important during changing or uncertain times. But how do you capture the most meaningful feedback, and how do you ensure it keeps coming? Join our presenters as they share insights gleaned from years of championing feedback at Hyland. From how to give and receive it, to embodying the mindset needed to accept and act on it, you’ll walk away with an understanding of why feedback has become an integral part of Hyland’s culture and how you can make it work for you.
10/13/21 2:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Professional Development
Deriving More Value from Tech Investments with a Business Mindset
Throughout 2020 and the first half of 2021, notable trends emerged in how enterprises consume technology. One of them was a clear pivot from product differentiation to value realization and business outcomes. In this session, Craig Wentworth, co-founder and research director at the firm Independent Thought, will explore industry trends and how (and why) there are no “tech projects” anymore, just business projects. We will discuss how today’s business projects require the smooth orchestration of several moving parts to get the job done successfully, and how this affects the way organizations approach what they look for in a technology partner. Hyland Global Services SVP, Valt Vesikallio, will also provide customer examples of how Hyland has helped organizations achieve the most value from their technology investments, and how you can do the same.
10/13/21 2:00 PM C-Level,IT Leader Project Success
Rediseñando Recursos Humanos para la resiliencia
Description coming soon!
10/13/21 2:00 PM Sesiones en Español
LIVE Trivia: Music
Test your trivia knowledge of music and enjoy some friendly competition with your peers.
10/13/21 2:30 PM Fit and fun: Fun
LIVE Trivia: TV Shows
Test your trivia knowledge of TV shows and enjoy some friendly competition with your peers.
10/13/21 2:30 PM Fit and fun: Fun
Wednesday Afternoon Yoga
All levels are welcome to stretch, strengthen and relax — right from your chair.
10/13/21 3:00 PM Fit and fun: CommunityFIT
2021 Digital Transformation: Evolved, with Your Credit Union VOGUE
Digitally transforming strategies, processes, and member interactions is a continuous evolution. Join your CU VOGUE Board and members virtually at CommunityLIVE 2021 as we explore and share how our digital transformations have evolved over the last 12 months.
10/13/21 2:30 PM Business Process Owner,Solution Builder User Groups
Financial Services VOGUE: Sys Admin Success, OnBase Questions and the Cloud, Oh My!
Welcome to the Financial Services VOGUE! We will have three breakout rooms available - select which room best suits your interests and connect with fellow financial services peers. Breakout 1: Do you ever wonder how System Administrators keep everything going? Let’s discuss what you can do as a Sys Admin to ensure your systems are running smoothly and talk through any questions. Breakout 2: We will go over cloud pros and cons to help you determine if it's right for your organization. Breakout 3: All things Hyland OnBase – We will have VOGUE Board members, as well as Hyland staff, available to ask any questions you might have about your current or future solutions.
10/13/21 2:30 PM Business Process Owner,Solution Builder User Groups
Healthcare VOGUE 2.0
This year, there will be three separate discussions that will take place as a part of the HC VOGUE activities: HIM operations – Raeanna Bonetti, Kathryn M Lengel Pandemic recovery – Mary J Patterson OnBase features – Ediz Tufekcioglu
10/13/21 2:30 PM Business Process Owner,Solution Builder User Groups
Higher Education VOGUE Session
Please join your Higher Education VOGUE Board members for networking, discussion, and tips and tricks on how to get the most out of your Hyland solutions.
10/13/21 2:30 PM Business Process Owner,Solution Builder User Groups
Insurance User Group Annual Meeting (VOGUE)
Join your Insurance VOGUE peers in an interactive session specifically tailored to the Insurance industry. We will update you on our Ideas Committee, present some insights from your board of directors, and open up the floor for discussion about your new ideas. We will also do a live Insurance Interactive session where the floor is yours to bring up topics that matter to you. Sample topics include: How the life of an OnBase Administrator changes in the Hyland Cloud, project management, change management, or RPA.
10/13/21 2:30 PM Business Process Owner,Solution Builder User Groups
Join Your Favorite Government User Group for a Triple Play!
You’ll have a chance to mingle with your peers while participating in the breakouts of your choice: Where Are You Going? How Can OnBase Help You Get There?: OnBase is a powerful platform designed to enable incredible results. But, just like any tool, OnBase must be managed crisply with vision and leadership to ensure maximum benefit to your organization. Learn through real-world examples how OnBase can facilitate significant performance enhancements, and discover ideas and strategies to enhance the value OnBase provides your organization. No matter your position, you can make a difference. Using OnBase and DocuSign to Leverage Paperless Contract Management: With the pandemic, we all had to look at new ways to work. Many long-standing barriers to electronic processing of documents in OnBase have fallen. Discover how the South Coast AQMD took this as an opportunity to transform a paper and email based contract approval system into a 100 percent paperless automated system using the OnBase and DocuSign platforms. We will discuss the development process to gain stakeholder acceptance, as well as technologies used and architectural issues that had to be overcome. These are important lessons to be learned for anyone interested in the digital transformation process. Automation, Efficiency, Integration – RPA Puts Buzzwords to Work: Government organizations are inundated with forms, applications, and various documents. There are numerous instances of data entry, or even redundant data entry across multiple departments, in every local government. Data entry is a time consuming, yet necessary task, and Hyland RPA cannot fully solve that problem. But we can show you how Horry County Government has leveraged RPA to automate data entry, improve efficiency in personal property tax processes and integrate tax software with OnBase. Join us at the upcoming webinar to see RPA in action and learn how the buzzwords repeated at every IT conference are achievable with RPA software.
10/13/21 2:30 PM Business Process Owner,Solution Builder User Groups
Perceptive Client Advisory Team (PCAT) Session
Please join your PCAT Board members for networking, discussion, and tips and tricks on how to get the most out of your Perceptive Content solution and other Hyland products.
10/13/21 2:30 PM Business Process Owner,Solution Builder User Groups
Four Traits of an Innovative CX Leader
Great customer experience (CX) is all about building a strong relationship with the customer that provides them with the service they expect, while driving revenue for the organization. To do that, we need innovative CX leaders that can take a more holistic view of the overall process. This session will outline four traits that the best CX leaders consistently demonstrate to help their organizations deliver best in class customer experiences, as well as technologies that help organizations improve CX.
10/13/21 3:30 PM C-Level,IT Leader Business Transformation
Building a Business Case for the Hyland Cloud
Building a business case for the cloud can be complex! Join us in this session to learn the steps to build a compelling and effective value proposition for moving to the Hyland Cloud. We’ll focus on the factors you need to consider and examine studies by Forrester and other real-world customer cloud decision scenarios.
10/13/21 3:30 PM Business Process Owner,C-Level,IT Leader,New to Hyland Cloud
Case Study: Making Workers Happy with Hyland RPA at Funeral Directors Life Insurance Company
Faced with a business challenge that was impacting employees, applications and productivity, Funeral Directors Life Insurance Company decided to give RPA a try. Join this session to hear how they went from a proof of concept to a successful implementation with Hyland RPA. Discover what results were achieved and what lessons were learned along the way.
10/13/21 3:30 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Enhanced Capabilities: RPA
HxP: Accelerating Hyland's Cloud Platform
Hyland’s born-in-the-cloud platform, the Hyland Experience Platform (HxP) will open up new possibilities for all Hyland customers. Come to this session to learn what the future will look like, how Hyland is accelerating execution and why you can plan for the future with confidence. This session will cover the future direction of Hyland, how Hyland's acquisitions are accelerating progress, and what this means now and in the future.
10/13/21 3:30 PM Business Process Owner,C-Level,IT Leader,Solution Builder Hyland Innovation
Delivering Content in Context: Integrating Content into SAP
End users often find content-centric solutions make it easier to find useful information and make better decisions, but it often comes with a price: a new system to learn and the tedious need to switch between important business and content services applications. But organizations are taking advantage of new tools to integrate content services directly within these business applications, providing access to valuable information to those who need it when they need it, dramatically increasing end user productivity, while automatically enforcing governance policies. In this session, we will explore Alfresco’s productized integrations, such as the Alfresco Content Connector for SAP, and how content services simplify integrations with your essential business systems.
10/13/21 3:30 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Alfresco
Combining Content Services with the Leading Salesforce CRM
Regardless of your industry, Customer Relationship Management (CRM) is a need at most organizations. But what about content management for Salesforce-related documents, images and other business-critical data? Hyland offers a seamless and robust Integration for Salesforce, with new enhancements just released with OnBase Foundation EP5. Our cloud-ready solution allows businesses that use Salesforce to associate and store all documents related to their CRM application, independent of use case. Join us for an in-depth view (and live software demo!) of how Hyland helps customers better leverage investments to be more productive while enhancing their Salesforce experience.
10/13/21 3:30 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Introduction to Workflow: Automating Processes with OnBase to Empower Your Distributed Workforce
Digital transformation is not only a necessity in today's world — it can be a great competitive advantage. Organizations that get the right information to the right person at the right time will thrive in today's business climate as well as in the future. You may have begun your own digital transformation journey by recognizing all the problems with paper documents, but your journey significantly accelerates when you allow digital documents to work for you through the power of business process automation. This is where Workflow comes in. In fact, customers who have OnBase Workflow report that they cannot live without it. So, what are you waiting for? This session is your introduction to the wide world of automating business processes with OnBase. You’ll learn about the functional pillars of workflow, how OnBase Studio makes the process of creating workflow solutions code-free and complementary products that take automated processes to the next level. We’ll only be scratching the surface, but give us 30 minutes and you’ll walk away with a vision of how Workflow can truly transform your entire OnBase solution.
10/13/21 3:30 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Exploring What's New With Perceptive Content
This session will be a deep dive into the 10 top feature additions available in Perceptive Content Foundation releases. From EP1 all the way up to EP4, hear directly from the experts on details and insights behind these feature additions and what they mean for your organization.
10/13/21 3:30 PM IT Leader,Solution Builder Product: Perceptive
My Journey from Technologist to D&I Leader: How I Learned We Need to Start with the “I”
As a woman in tech for more than 25 years, Margaret Dawson has long been an advocate, mentor and coach. However, when her CEO asked her to lead an emerging Diversity, Equity & Inclusion (DEI) operation at their company, Red Hat, she was faced with her most challenging role to date - because DEI is all about the hearts and minds of people. In this journey, Margaret has learned a great deal about just how hard this work is. However, she has also learned the joy, innovation and success that occurs when employees feel inspired, included and safe. Join Margaret as she takes you through her journey and walk away with actionable ideas to make our teams and organizations more inclusive, equitable and successful.
10/13/21 3:30 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Professional Development
Building and Empowering Your Hyland Dream Team: OhioHealth’s Model for Success
Have you ever wondered how you can take your in-house Hyland team from good to great? Or what your Hyland team should look like? Or what roles you should have on the team or which skillsets are most important? Over the past several years, OhioHealth, one of Ohio’s largest healthcare providers, has evolved their Hyland team into one that can not only respond to internal support issues, but also have the vision to see opportunities for growth using their existing Hyland toolset. Their enterprise solution extends across both the clinical side of their organization as well as the back office. Join Lisa Tessman, IS Manager, and Ashley Ljubi, Lead Business Analyst, as they share how they have grown their team to be one that can support their solution and expand it across the organization.
10/13/21 3:30 PM Business Process Owner,IT Leader Project Success
¿Por qué debería aprovechar los servicios gerenciados?
Description coming soon!
10/13/21 3:30 PM Sesiones en Español
Roundtable Discussion: Artificial Intelligence (AI)
Share knowledge with peers discussing the topic of artificial intelligence (AI).
10/13/21 4:00 PM Discussion Groups
Hop College with Great Lakes Brewing Company
Crack open the story of beer with Great Lakes Brewing Company and learn the beverage's origins, how it's made, and the best way to taste it. GLBC's beer educators will help you tap into a deeper understanding of craft beer the GLBC way, by taking a look at their brewery, history and philosophy. Legal Drinking Age Required: By accessing this event, you certify that you are at least 21 years old. If you under 21 years of age, you are prohibited from accessing this event. This event is for educational purposes only. Hyland, its sponsors and vendors do not promote or condone excessive consumption of alcoholic beverages. DRINK RESPONSIBLY.
10/13/21 4:30 PM Fit and fun: Fun
Coffee with Hyland's CMO Drew Chapin and SVP of Sales Bill Kavanaugh
Grab a cup of coffee or your beverage of choice and start your morning off right with Drew Chapin, Bill Kavanaugh and Lisa Jackman in our coffee house.
10/14/21 9:00 AM Fit and fun: Coffee house
Thursday Morning Yoga
All levels are welcome to stretch, strengthen and relax.
10/14/21 9:30 AM Fit and fun: CommunityFIT
Networking by Industry: Commercial
Share knowledge with peers and organizations within your industry.
10/14/21 10:00 AM Discussion Groups
Networking by Industry: Financial Services
Share knowledge with peers and organizations within your industry.
10/14/21 10:00 AM Discussion Groups
Networking by Industry: Government
Share knowledge with peers and organizations within your industry.
10/14/21 10:00 AM Discussion Groups
Networking by Industry: Healthcare
Share knowledge with peers and organizations within your industry.
10/15/21 10:00 AM Discussion Groups
Networking by Industry: Higher Education
Share knowledge with peers and organizations within your industry.
10/14/21 10:00 AM Discussion Groups
Networking by Industry: Insurance
Share knowledge with peers and organizations within your industry.
10/14/21 10:00 AM Discussion Groups
Fun with The Passing Zone!
Don’t miss The Passing Zone (Finalists on "America’s Got Talent") as they do amazing things with dangerous implements! Jon and Owen will have you laughing at their ridiculous antics — and be on the lookout for an appearance from a very special guest. This will be fun for all, so invite your families to join in!
10/14/21 10:30 AM Fit and fun: Fun
Morning Just Breathe
Experience wonderful new energy and a calm state of mind after a week of hard work.
10/14/21 10:45 AM Fit and fun: Mindfulness
Thursday Keynote: Mindset - How to Bring Forward Your Best Self
For more than 20 years, guest keynote Bronwyn Saglimbeni has helped rising celebrities, industry leaders and executives in Fortune 100 companies realize their full potential as communicators. At CommunityLIVE, she’ll discuss how to bring forward your best self on camera in her signature thought-provoking, motivational style. Bronwyn is here to provide us with practical tips and techniques for helping us bring forward our truest and most powerful selves in a rising virtual work environment. You’ll also hear from Hyland Executive VP and Chief Commercial Officer Ed McQuiston and Hyland customers will share how modernized, agile processes transform stakeholder experiences.
10/14/21 11:00 AM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Main General Sessions
Coffee with Keynote Speakers, Bronwyn Saglimbeni and Ed McQuiston - Live Q&A
Grab a cup of coffee or your beverage of choice and join Bronwyn Saglimbeni and Ed McQuiston in the coffee house. Don’t forget to bring questions too!
10/14/21 12:10 PM Fit and fun: Coffee house
Intuitive Eating Workshop
Learn the difference between mindful and intuitive eating and how they work together, strategies to implement intuitive eating principles in your life, and tangible tips to improve eating habits without "food rules" or eliminating food groups.
10/14/21 12:25 PM Fit and fun: Nutrition
Industry General Session: Digital Leadership, Future Back Office & CyberSecurity in the 21st Century
Technology has evolved at a rapid pace - it wasn’t all that long ago that we were using a ‘landline’ mounted to our kitchen wall or heard a dial tone when connecting to the internet. As we move further into the 21st century, the pressure remains on to take advantage of evolving technology, become more agile, and have scalable processes and procedures…but how do you do this? First, ask yourself ‘am I a Digital Leader?’ and if “yes”, define how you’ll implement the strategies to set your organization up for success, starting with defining what the future holds for your back office in Finance, HR, Supply Chain and IT. By taking a holistic approach to defining your future back office, you can expect to get the most from your resources. Second, given the available technology, you want to be sure your “back door” is covered, which means having a well-defined CyberSecurity plan, understand how you can fully take advantage of that plan, and avoid becoming the lead story in your local newspaper.
10/14/21 1:00 PM Business Process Owner,C-Level,IT Leader Business and Departmental Solutions
Industry General Session: What’s Next in Financial Services - Top Trends to Know
Financial firms that invested in digital technologies early on survived and maybe even thrived over the last year. But what’s next for the industry? Join Marc DeCastro, Research Analyst at IDC, to uncover the top trends that financial organizations will face in the post-pandemic era. Marc will share observations and research on topics surrounding digital transformation, personalization and customer experience. You’ll leave this session with insights and practical guidance to empower your organization on the path forward. In addition, the Hyland team will share examples of common stumbling blocks organizations run into and how strategic planning can address change to create new value for your financial firm.
10/14/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Financial Services
Industry General Session: Customer Success Stories for Automation, Modernization and Transformation
In an interactive customer roundtable, learn how agencies and departments across all levels of government leverage digital tools and content services for automating key processes, modernizing operations and transforming service delivery. Join the discussion to hear first-hand stories, insights and lessons learned from government leaders on using Hyland's modern platform to eliminate manual tasks, reduce costs and ensure compliance while enhancing constituent engagement.
10/14/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Government
Industry General Session: The Future of Data Management in Healthcare
The pandemic certainly demonstrated the need to have the right technology and processes in place to support healthcare service resilience. What can you do to ensure that your health system is prepared to be agile to change? Industry expert Steve Holloway, Principal Analyst, at Signify Research, shares insight on emerging strategies and technologies in data management to help your healthcare enterprise succeed in 2022 and beyond.
10/14/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Healthcare
Industry General Session: Customer Panel - Consolidating Platforms Across Campus or System-wide
Join our general session customer panel to hear from your peers how consolidating disparate systems can save costs, simplify administration, reduce security risks, and lesson the workload on resources. In this session, we will talk to customers that have done just that, and hear about their experience and the benefits they achieved.
10/14/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Higher Education
Industry General Session: The Defining Moment: How FNOL Impacts Insurers and CX
Undoubtedly, the claims process is the most pivotal moment within the insurance lifecycle — one that leaves a lasting impression on your customers. In this session, Stuart Rose from the Aite Novarica Group will share insights from his latest research study on the best technologies to support a digital first notice of loss (FNOL) process and customer claims journey. In addition, the Hyland team will share implementation examples that will boost your claims processes and enhance customer experience. Join us and find out how to make your defining moment count!
10/14/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Insurance
Healthy Snacks and Desserts
It's one thing to eat healthy meals, but oftentimes it’s the small things that add up to make the biggest impact. In this video, I'll show you some of my favorite healthy desserts and snacks to keep you on the right track and out of the pantry.
10/14/21 1:45 PM Fit and fun: Nutrition
Tackling Today’s Cybersecurity Landscape: Building a Defense That Lasts
The increased amount of data breaches are reaching a critical mass with no sign of slowing down. Organizations often struggle to maintain programs and approaches that can adapt and move fast based on ever-changing adversary tactics, techniques, and procedures – whether it’s a ransomware group or nation state. In this session, Dave Kennedy, CEO and founder of TrustedSec, a leading information security consulting firm, will dive into the characteristics of today’s attackers – how they’re going after both organizations and individuals, and what you can focus on today to ensure you protect your organization and yourself from the latest threats and adversary groups.
10/14/21 2:00 PM C-Level,IT Leader Business Transformation
Customer Panel: Meeting Today’s Business Challenges with the Hyland Cloud
Hear from a panel of Hyland Cloud customers sharing their stories and recommendations. Moderated by a Hyland Cloud expert, panelists will discuss their unique experiences addressing software upgrades, migrations, integrations and meeting changing business requirements.
10/14/21 2:00 PM Business Process Owner,IT Leader,New to Hyland Cloud
Hyland Experience Capture: Document Capture in the Cloud
Capture plays a critical first step in any automation strategy, but as business operations change and remote work evolves, the sources of content and locations where it must be processed are becoming increasingly distributed. Hyland Experience Capture (HxC) introduces a flexible, web-based scanning, document prep, classification and extraction option that enables organizations to capture information wherever it originates. With a near-zero footprint, single intuitive interface and machine learning capabilities, HxC offers the distributed capture capabilities required for today’s operations – and whatever tomorrow brings. Join this session to learn the features and benefits of this cloud-native application.
10/14/21 2:00 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Enhanced Capabilities: Capture
Fireside Chat: The Future of Work - Hyland's Perspective in a Post-Pandemic World
Join Hyland Executives, Bill Priemer, Ed McQuiston, John Phelan and Debbie Connelly for a live roundtable discussion focusing on the approach Hyland has taken to meet the increasing expectations of customers, partners and employees in a post-pandemic world. Bring your questions you’d like to get answered to the session!
10/14/21 2:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Hyland Innovation
Blockchain in a Decentralizing World
What is blockchain technology, and how is it changing the movement of value and trust around the world? What does this mean for incumbent organizations like governments, corporations, and financial institutions? Join Natalie Smolenski, anthropologist and business development lead, to learn how the world is changing and how we can all adapt.
10/14/21 2:00 PM C-Level,IT Leader Hyland Innovation
Why You Should Upgrade to Alfresco Content Services 7
With the end-of-support clock ticking on several older Alfresco releases, now is the time to evaluate and plan for your organization to make the move to Alfresco 7. With expanded extensibility and scalability, a fully cloud-native platform and numerous innovations, you’ll benefit by upgrading to Alfresco Content Services 7. From larger organizations that require consulting services to upgrade their on-premises implementations to organizations that prefer upgrading to a fully managed Alfresco Cloud implementation, Hyland provides both the tools and expertise to make your upgrade as fast and painless as possible. Join us to learn about the key reasons to upgrade to Alfresco 7 and the options that Hyland provides to get there.
10/14/21 2:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Alfresco
The Advantages of Business Specific AI
Learn how you can benefit from an artificial intelligence platform that can be taught to understand the things that matter to your business. This session will present an overview on our AI/ML vision and efforts with a focus on business specific AI provided through Machine Learning with Nuxeo Insight. The session will also include a demo of Nuxeo Insight latest release with a gamified human-in-the-loop system, as well as a preview of the newest de-duplication capabilities on digital assets.
10/14/21 2:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Nuxeo
Accelerate Deployment of WorkView Apps: Discovery, Data Conversion, Security and Prototyping
Learn more about best practices for deploying a WorkView low-code business application. We will help answer the question, “I want to build an application, where do I start?” The session will include valuable questions to ask during the discovery stage. Moving a step forward, we will then cover best practices for data conversion, formatting, and building effective data relationships. Once data is ready to be ingested, it’s important to think about role-based security and other security attributes. The session will conclude with a brief example of how it all comes together in the form of an application prototype.
10/14/21 2:00 PM Business Process Owner,Solution Builder Product: OnBase
Integrating OnBase and Workday: Streamlining Your Business by Connecting Your Data to Content
Since becoming a Workday Select Partner back in 2018, Hyland has been streamlining processes of our joint customers by offering a best in class AP automation solution through an OnBase integration with Workday Financial Management and more recent integration with Workday Student. Now we’re getting ready to extend our integration to Workday HCM with a new offering, Hyland for Workday Extend. Join this session for an overview of the entire OnBase and Workday ecosystem and chat live with experts throughout the presentation.
10/14/21 2:00 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Meet the New OnBase Mobile: Putting Content and Processes at the Fingertips of Your Users
Mobile devices are rapidly changing the way we work and are quickly becoming the way we expect to work. Now more than ever, access to business content and processes from these mobile devices is becoming increasingly critical to the productivity of your workforce. Join us as we take a look at the first release of Hyland's new mobile client for OnBase — supported on both iOS and Android. Learn what features will be initially available and how you can leverage them to provide easy, convenient access to your workforce.
10/14/21 2:00 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Expand YOUR Perceptive Content Solution Using the Hyland Portfolio
Discover how you can expand your Perceptive Content solution using the Hyland product portfolio. Join us as we explore integrations throughout Hyland's offerings, give you a sneak peek at what's to come and share some exciting product demonstrations.
10/14/21 2:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Perceptive
How to Compose an aMMMazing Presentation
After CommunityLIVE, you'll likely want to pitch new, innovative ideas to your organization as soon as possible – ideas that you'll want decision makers to remember and enact. But how do you make sure your presentations are meaningful, memorable and motivational every time? In this session, delivered by award-winning speaker and author of the book "Before the Mic," you'll learn how to tailor your message to your audience, keep it simple and apply the rule of three to ensure your pitch has the impact it deserves. Come and learn which "three Ms" will make your presentation aMMMazing!
10/14/21 2:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Professional Development
Managed Services: Turn Over the Keys
The past 18 months have produced both challenges and innovative solutions. With the massive rise of content services capabilities emerging daily and the challenges of today’s largely remote workforce, it no longer makes sense to rely solely on in-house IT teams for content services strategy, solution delivery and optimization. Join us to find out how Managed Services is the simple solution to complex challenges.
10/14/21 2:00 PM C-Level,IT Leader Project Success
4 Caracteristicas de un líder CX innovador
Description coming soon!
10/14/21 2:00 PM Sesiones en Español
Mobility Essentials for the Office Worker
Learn self-care strategies to address common causes of pain and decreased productivity associated with a desk job.
10/14/21 2:30 PM Fit and fun: Mindfulness
Thursday Afternoon Pilates
A class designed to build strength and increase flexibility.
10/14/21 3:00 PM Fit and fun: CommunityFIT
OnBase Solution Experts Group (OSEG)
Join the OnBase Solution Expert Group in the Game Room for OSEG's OnBase Showcase Champions, where you will: Get out of project approval limbo. Find out how one company gets a project from concept to approval. Learn how Accounts Receivable implemented Unity Forms and Workflow. The session will review how their AR team expanded the use of OnBase from scanning and indexing to Unity Forms and Workflow for all the user request processes. As a result, they increased productivity, trackability, and reporting while creating a paperless process. See how using the Unity API will help you get all the information you need when you need it.
10/14/21 2:30 PM Business Process Owner,Solution Builder User Groups
Expert Panel: Increasing Your Ransomware Defenses with the Hyland Cloud
Join the Hyland Cloud experts to discuss challenges, best practices, and the future landscape of security and ransomware.
10/14/21 3:30 PM Business Process Owner,IT Leader,Solution Builder Cloud
Intro to Nuxeo Digital Asset Management (DAM)
Earlier this year, Hyland was delighted to add the Nuxeo platform to its portfolio of offerings. The Nuxeo platform goes beyond the world of traditional Digital Asset Management (DAM). Join us to learn how to manage digital assets with a full-featured range of DAM functionality, and discover so much more. Searching and storing rich media assets is just the beginning. Now, accelerate product development and leverage every step in your creative value chain using the Nuxeo platform.
10/14/21 3:30 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Enhanced Capabilities: DAM
Why the Future is Open and Hybrid
The cloud is supposed to save us, helping us remove cost, accelerate innovation, and build competitive advantage. But what about our legacy systems and software that can’t easily be moved to modern platforms? What about architectural dependencies with other apps or data or processes? The future is not a binary choice of mode one or mode two. The future is one of agility and choice with layers of standardization and security. The first key to unlocking this flexibility is “open:” open architectural approaches, open processes, and open culture - all built on a foundation of open source principles. The second is hybrid, where applications and data work together across multiple clouds and on-premises. This session will provide a fresh perspective and real-world examples of what organizations are doing around the world to embrace open and hybrid in order to break down silos, build resiliency and drive business growth. This session is presented by Red Hat.
10/14/21 3:30 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Hyland Innovation
DAM Customer Round Table
Join a selection of Nuxeo's customers to learn how adopting the Nuxeo Platform for Digital Asset Management (DAM) has benefited their business. The roundtable guests will discuss the practical applications of DAM and the lessons learned during its implementation and roll-out.
10/14/21 3:30 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Nuxeo
OnBase Capture Overview
Join this session for a starting point to all things capture. Our focus will be OnBase, and we’ll provide you with a broad introduction to all of Hyland’s capture capabilities. You’ll get the information you need to navigate the constantly developing capture requirements of your organization. Thank you to our sponsor, Fujitsu.
10/14/21 3:30 PM Business Process Owner,New to Hyland Product: OnBase
Thriving in the New Normal: Promote Continuous Improvement with Reporting Dashboards
In order for organizations to thrive in today's unique environment, they must fully leverage all of the resources at their disposal, especially OnBase and the critical business processes it supports. Reporting Dashboards’ emphasis on graphical displays of vital business data gives organizations immediate visibility into the health of their OnBase system, including business processes. Point-and-click configuration provides all of this without the need to engage IT resources. In this session, we’ll focus on the ways dashboards make complex data easier to understand and how users can interact with that data directly to make quality business decisions. Learn how business users can minimize delays in decision making by highlighting trends and potential bottlenecks to promote process improvement, all while using a self-service visual reporting tool.
10/14/21 3:30 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Mapping YOUR Perceptive Content Journey
Discover how you can maximize your Perceptive Content installation across any of your departments and solutions. Join us as we take a look at how customers have been able to expand from a single solution to enterprise-wide usage.
10/14/21 3:30 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Perceptive
Be the Star of Your Next Presentation (No Matter Where You Deliver It!)
Public speaking can be stressful, regardless of whether the audience is a room full of people, on a webinar, or faces in a remote meeting. But with the right preparation, anyone can be the star of their next presentation. In this session, we'll share tips and best practices to help you bring your personality and maintain your confidence whenever YOU are the center of attention. You'll learn how to deliver with passion and engage an audience with interactive elements sure to make you and your presentation shine.
10/14/21 3:30 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Professional Development
Migrate to the Hyland Cloud: Tips to Prepare for Your Cloud Migration
Join cloud migration experts as they walk through common migration tasks and challenges. Most importantly, hear about the steps you can take long before your migration to help make the journey to the cloud as smooth as possible.
10/14/21 3:30 PM C-Level,IT Leader Project Success
Un Recorrido por la migración de Hyland Cloud
Description coming soon!
10/14/21 3:30 PM Sesiones en Español
7-minute Meditation
Experience wonderful new energy and a calm state of mind after a week of hard work.
10/14/21 4:00 PM Fit and fun: Mindfulness
Roundtable Discussion: Digital Asset Management (DAM)
Share knowledge with peers discussing the topic of digital asset management (DAM).
10/14/21 4:15 PM Discussion Groups
More Fun with The Passing Zone!
The Passing Zone is back! This time, the boys are stepping up their game and taking danger to new levels! They will have you on the edge of your seat, and this time they will have a live appearance with one of our own! You may find yourself watching through your fingers, but you still won’t want to miss it!
10/14/21 4:45 PM Fit and fun: Fun
Coffee with Hyland's CEO Bill Priemer and CSO Susan deCathelineau
Grab a cup of coffee or your beverage of choice and start your morning off right with Bill Priemer, Susan deCathelineau and Carissa Nettle in our coffee house.
10/15/21 9:00 AM Fit and fun: Coffee house
Friday Morning Zumba
Bring some high-energy fun into your day with our dance fitness class!
10/15/21 9:30 AM Fit and fun: CommunityFIT
LATAM Networking
TBD
10/15/21 10:00 AM Discussion Groups
Friday Morning Strength and Conditioning
Attend this class to build your strength and endurance.
10/15/21 10:30 AM Fit and fun: CommunityFIT
Friday Keynote: Michael Phelps - A Conversation with Mike Tirico
In an exclusive interview just for the Hyland community, NBC sportscaster Mike Tirico explores the extensive career of record-setting Olympian Michael Phelps. This candid conversation will provide insights into Phelps’ athletic journey and the dedication and perseverance needed to overcome challenges and achieve greatness. Widely regarded as one of the greatest athletes of all time, Michael Phelps has captured 28 medals, including a record-setting 23 gold medals, and set 39 world records. Phelps continues to inspire through his dedication to water safety and mental health advocacy through the Michael Phelps Foundation. He has published two autobiographies, as well as a children’s book, and has been recognized for his work championing physical and mental health initiatives. Mike Tirico is a preeminent sportscaster for high-profile properties including the Olympics, the National Football League and other big events. Tirico is studio host for Football Night in America, the most-watched studio show in sports, leading into Sunday Night Football, primetime television’s #1 show. The 2021 season marks the 26th for Tirico as an NFL primetime studio host or play-by-play voice. At the 2021 Tokyo Olympics, Tirico served as NBC’s primetime Olympics host for the second time, after working in the same capacity at the 2018 PyeongChang Olympics.
10/15/21 11:00 AM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Main General Sessions
Afternoon Just Breathe
Experience wonderful new energy and a calm state of mind after a week of hard work.
10/15/21 11:50 AM Fit and fun: Mindfulness
Friday Early Afternoon Yoga
All levels are welcome to stretch, strengthen and relax.
10/15/21 12:00 PM Fit and fun: CommunityFIT
Self-Care and Work-Life Balance
Identify barriers to your well-being and learn practical techniques to increase your ability to manage stress, manage your time, and feel more relaxed.
10/15/21 12:25 PM Fit and fun: Mindfulness
Moving Beyond Traditional Content Management Thinking: The Power of the Platform
Are you a “platform thinker”? With an extensible platform at the heart of their content-based workflows, organizations can call upon a panoply of interoperable services that enhance core capabilities, helping them get more value from their content assets by leveraging capabilities in case management, intelligent automation, AI-powered capture and search, etc. And it doesn’t end there. With the platform established, easier integration beckons from across the local business application architecture, and also that of key partners. But to succeed, both the end-user organization and their technology partner need to subscribe to “platform thinking." In this session, find out what makes a good “platform player” and the benefits that brings, what to look out for, what to avoid, and what to do next (and why).
10/15/21 1:00 PM C-Level,IT Leader Business Transformation
OnBase Administration in the Hyland Cloud: A Day in the Life of a Hyland Cloud Administrator
Join us as we review a ”day in the life” of a customer administering their OnBase solution in the Hyland Cloud. We’ll cover what concepts administrators need to consider, the tools they’ll use and best practices they’ll follow along the way. At the end of the session, you will have a better idea of what it means to administer in the Hyland Cloud and gain some peace of mind when comparing to on premises administration. To learn more, you will likely want to sign up for the full, in-depth TechQuest course later in the year.
10/15/21 1:00 PM Business Process Owner,Solution Builder Cloud
Transform Communications with CCM: Introduction to Content Composer
With digital transformation well underway, many organizations are also looking to transform their communications. It is imperative that they have the ability to create automated, rule-based correspondence and can deliver timely, accurate, and compliant communications. This session will provide an overview of Hyland’s flagship customer communication management (CCM) solution, Content Composer. We will provide an overview of the solution, highlight key business benefits, share a glimpse into the user interface and conclude with some customer examples.
10/15/21 1:00 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Enhanced Capabilities: CCM
Operationalizing AI: A Hyland Service
Did you know that Hyland offers a workshop to help you identify how AI technology could benefit your organization? Come to this session to learn about this offering, and hear how other organizations have succeeded with AI.
10/15/21 1:00 PM Business Process Owner,C-Level,IT Leader,Solution Builder Hyland Innovation
Unlocking Content Services with Open Source and Low-Code Solution Accelerators
Since ECM platforms became a mainstream option for organizations, they have struggled to rapidly develop solutions to address critical business challenges. Open-source and low-code tools are the perfect antidote to the expensive consultants and lengthy development cycles that create tension between the business, who need an effective solution immediately, and the development team, who struggle with proprietary development tools and constantly evolving business requirements. In this session, we will share Alfresco’s strategy and continued commitment to open-source and demonstrate how quickly valuable business solutions can be delivered by taking advantage of Alfresco's low-code framework.
10/15/21 1:00 PM IT Leader Product: Alfresco
Scaling in the Cloud
This session will focus on how Nuxeo Content Repository can scale to billions of documents in the Cloud. After reviewing the architecture principles that allow the platform to leverage the cloud infrastructure to scale, we will see how we validated the scalability in a real-life benchmark with 11 billion documents in a single AWS deployment.
10/15/21 1:00 PM IT Leader Product: Nuxeo
Maximize the Value of WorkView: The Power of Workflow, Forms and Reporting Dashboards
This session is designed for users that have mastered workflow and forms as well as existing WorkView users who are looking for ways to optimize their low-code applications. WorkView is a powerful tool that enables rapid application development, but when combined with additional capabilities of the OnBase platform it becomes a truly dynamic, comprehensive solution. During the session, we will dive deeper into the interaction between WorkView and some of the complementary capabilities including workflow actions, ad-hoc triggers, external data classes, reporting dashboards and more.
10/15/21 1:00 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Template Based Advanced Capture
This session will focus on OnBase Advanced Capture, our flexible, powerful, template-based classification and data extraction tool. Learn how capable this product is and how, with appropriate up-front configuration, it can automate indexing to reduce your manual data entry requirements for structured paper documents.
10/15/21 1:00 PM Business Process Owner,New to Hyland Product: OnBase
Making the Move: Migrating Perceptive Content to the Hyland Cloud
Explore the decision-making process and strategy your peers have developed to migrate their on-premises Perceptive Content deployment to a hosted installation in the Hyland Cloud. Learn about the steps Hyland is taking to ensure a smooth migration to the Cloud today and into the future.
10/15/21 1:00 PM C-Level,IT Leader Product: Perceptive
Influencing Change: Your Secret Weapon to Maximize Success
Project implementation can be complex. Having a solid change management plan is critical to success. So what is the secret weapon to managing change? Building your influence. In this session we'll discuss three forms of influence that exist independent of project or organizational roles. Mastering influence will help you navigate the hurdles of change management more nimbly and help you lead your project toward greater success.
10/15/21 1:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Professional Development
Hyland Global Services = World-Class AP Solutions
Vail Resorts, a global resort operator, developed a lasting partnership with Hyland Global Services' Accounts Payable team. Join this session to hear from Alexandria Heitzer Duchaj Sr. IT Manager, on the challenges, successes and results of Vail Reports Multiple ERP AP implementation with Hyland Global Services.
10/15/21 1:00 PM Business Process Owner,IT Leader,Solution Builder Project Success
Salesforce y Hyland Soluciones integradas que aumentan la eficiencia
Description coming soon!
10/15/21 1:00 PM Sesiones en Español
7th-Inning Stretch
Step away from your desk and work out the kinks.
10/15/21 1:30 PM Fit and fun: CommunityFIT
Reinventing the Employee Experience
Even with ever-improving consumer applications and experiences (CX), little effort has been given to improving employee applications and experiences (EX). As more people work from home, that is something that needs to change. In this session, we will discuss how to apply the lessons of CX to the world of the EX, transforming how we approach information management and collaboration in this increasingly remote and hybrid working world.
10/15/21 1:45 PM C-Level,IT Leader Business Transformation
Expert Panel: Solving Governance and Compliance Challenges with the Hyland Cloud
Join the Hyland Cloud experts to discuss governance and compliance challenges, best practices and future landscape. We will also discuss the current governance and compliance landscape and certifications that we maintain for the Hyland Cloud.
10/15/21 1:45 PM Business Process Owner,IT Leader,Solution Builder Cloud
Brainware: Elevate Your Business Process with Intelligent Capture
In an increasingly digital world, information is quickly becoming your organization’s most valuable asset. Brainware, Hyland’s market-leading intelligent capture solution, improves the efficiencies and decreases the costs associated with document and data capture. It also helps your organization harness the overwhelming daily volume of documents and put that information to work for you. By automating capture at the point of entry, such as a mailroom, you can organize every bit of data right from the start. Additionally, you can expedite orders to cash flow (sales orders, remittance) to ensure customer satisfaction and prompt payments, empowering your businesses to recognize revenue faster than before.
10/15/21 1:45 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Enhanced Capabilities: Capture
Fireside Chat: Future Direction and Strategic Initiatives with Hyland Product Executives
In this open discussion with a selection of Hyland’s product and cloud executives, you will have the opportunity to get answers to your questions. Discussion topics will include Hyland’s products, future direction, strategic initiatives and more. Bring your questions and join in the discussion!
10/15/21 1:45 PM Business Process Owner,C-Level,IT Leader,Solution Builder Hyland Innovation
Streamlining Processes: Accelerate Business with Artificial Intelligence and Machine Learning
Tedious, manual activities continue to impede business transformation and limit an organization’s ability to react to changing business conditions and new opportunities. But what if you could automate processes while increasing accuracy and improving decision-making? Join this session to learn how to automate previously manual steps, reduce errors in critical business processes, and gain an advantage over your competitors by using AI and ML. We will explore how forward-leaning organizations are finding new value from these technologies. Learn how Alfresco makes it fast and simple for enterprises to adopt previously complex AI and ML technologies.
10/15/21 1:45 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Alfresco
Advantages of Low Code Configuration
Why take the time and effort to build custom applications for your content management platforms, when you can be more efficient by using a low code configuration approach? In this session we will introduce you to the Nuxeo Studio configurator and demonstrate the advantages of a low code approach. We will wrap up the session with a few real life customer examples of the Studio.
10/15/21 1:45 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Nuxeo
Integrating OnBase and SAP: Maximizing Your SAP System with the Power of OnBase Content Management
If you have SAP and OnBase, Hyland’s got you covered! Using SAP-Certified Integrations, OnBase integrates with SAP to deliver solutions that streamline your processes, including the AP Automation for SAP ArchiveLink solution for invoice processing and upcoming SAP ILM ArchiveLink Data Archiving integration. And, coming soon, Hyland Integration for SAP SuccessFactors will provide rich content services features within the context of SAP SuccessFactors HCM. Join this session for an overview of all current and upcoming SAP integration offerings and chat with experts during the live presentation.
10/15/21 1:45 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Reduce Risk and Improve Compliance with Governance Rules as a Service
Faced with uncertainty, organizations are looking to reduce risk and promote stability whenever and wherever they can. As digital transformation initiatives take the forefront, sound information governance policies are more important than ever to ensure solutions remain complaint and do not invite unnecessary risk. Governance Rules as a Service (GRaaS), Hyland’s end-to-end retention solution, combines a fully researched and vetted web-accessible retention schedule — powered by the retention experts at Iron Mountain — with robust automation to apply those same retention rules directly to the documents in OnBase. Records managers can then focus their time on more valuable strategic initiatives and end users can continue working seamlessly while GRaaS manages retention in the background. Attend this session to learn how you can leverage this new offering to know your obligations, adhere to compliance and, finally, destroy documents with confidence.
10/15/21 1:45 PM Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Connect the Dots: Integrate with Perceptive Content
Join this hands-on session to learn tips and tricks for integrating Perceptive Content. We'll also cover resources available to assist with making your integrations successful.
10/15/21 1:45 PM Business Process Owner,Solution Builder Product: Perceptive
Coping with Change
The only constant in life is change, even more so in the "new" normal we all face. Sometimes we are in control and sometimes change is thrust upon us. In this session, we will discuss how people process and respond to the changes around them. Then we will review techniques for managing our own response to change. Once you gain control of how you cope with change, you can mitigate the impact change has on you.
10/15/21 1:45 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Professional Development
Moving to Modern with Hyland: Making the Jump from Legacy Platforms
Maybe you inherited them when stepping into a new role or new organization. Maybe you’ve been around since their beginning, watching with horror as support dwindled, upgrades stalled and costs multiplied. Regardless, if you’ve been living with legacy content platforms, you’re familiar with the challenges of maintenance, updates and customizations, the widening security and compliance gaps, and lack of cloud readiness. Still, leaving these legacy platforms behind has always been too expensive, too complicated, or just too scary. But not anymore. Making the case for moving on has never been easier. In this session, we’ll explore the hidden (and not so hidden) costs of legacy platforms and share the several Hyland offerings available to you to modernize and mitigate the risks associated with outdated technology.
10/15/21 1:45 PM C-Level,IT Leader,Solution Builder Project Success
Panel de Clientes
Description coming soon!
10/15/21 1:45 PM Sesiones en Español
Friday Afternoon Yoga
All levels are welcome to stretch, strengthen and relax.
10/15/21 2:15 PM Fit and fun: CommunityFIT
Closing Concert - sponsored by Fujitsu
Sheryl Crow will perform a can’t-miss concert from her Nashville studio to cap off CommunityLIVE 2021.
10/15/21 3:00 PM Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Main General Sessions
Yappy Hour: Birds, Fish, and Other
End your week in our virtual yappy hour and don't forget it's BYOP (bring your own pet)!
10/15/21 3:30 PM Fit and fun: Fun
Yappy Hour: Cat Owners
End your week in our virtual yappy hour and don't forget it's BYOC (bring your own cat)!
10/15/21 3:30 PM Fit and fun: Fun
Yappy Hour: Dog Owners - Alpha by Last Name A-M
End your week in our virtual yappy hour and don't forget it's BYOD (bring your own dog)!
10/15/21 3:30 PM Fit and fun: Fun
Yappy Hour: Dog Owners - Alpha by Last Name N-Z
End your week in our virtual yappy hour and don't forget it's BYOD (bring your own dog)!
10/15/21 3:30 PM Fit and fun: Fun
2021 IS the Year to Digitize Accounts Payable Processes
2020 was a year of disruption. Organizations with outdated payable (AP) operations were particularly hard hit. As a result, executives are looking to tech investments that drive AP automation. With modern AP tools, you can continually improve your level of automation, no matter where you are in the AP journey. Join us for a live session to hear how Hyland customers have automated critical AP processes and the benefits they are receiving from their investment. You will also see what Hyland’s AP solution looks like, have the ability to talk to our experts, and network with peers.
On-Demand Business Process Owner Business and Departmental Solutions
Designing Human Resources for Resilience
Last year created incredible challenges for HR professionals. Everything changed for HR professionals, including where people work, how they access and retain HR documents, how they communicate with employees, and the technologies they use to support all of this. Gaps in the HR technology landscape left HR departments around the world scrambling to function efficiently. In many ways, the COVID-19 crisis highlighted the need to make HR digital transformation projects a priority, and design HR for resilience. This session will highlight the many ways a content services platform can provide HR with the tools they need to thrive, no matter the circumstances. You’ll walk away with actionable ways for your organization to transform HR with digital solutions that optimize your HR processes, freeing team members to focus on high-value tasks like improving the employee experience. Come with your questions and engage with Hyland experts and your peers to find out all the answers.
On-Demand Business Process Owner Business and Departmental Solutions
Leverage Your Investment in Hyland's Integration with Salesforce to Increase Efficiency
Hyland offers a seamless and robust integration for Salesforce. Our cloud-ready solution allows businesses that use Salesforce to associate and store all data related to their CRM application, making it easy to access. Hyland's integration for Salesforce provides a single, complete view of your business relationships, which streamlines operations and enhances your ability to focus on your customers. Join this session to learn how Hyland helps customers better leverage their Salesforce experience.
On-Demand Business Process Owner Business and Departmental Solutions
Why Should You Leverage Managed Services in 2021?
Organizations are changing the way they want to invest in and consume technology. As remote work continues, the needs of IT departments have become more necessary and complex. Join this session to hear how Hyland's Managed Services can enable your organization to lower the costs of administering and supporting your solution while tapping into the knowledge base of experts from Hyland Global Services. Learn how Hyland can help you monitor, optimize, manage, and transform your solution through our proven models for managed services.
On-Demand IT Leader Business and Departmental Solutions
The Hyland Cloud 101: Covering the Basics of Going Cloud First
Wondering how the Hyland Cloud can help your organization better support your users and meet stringent security, disaster recovery, business continuity and compliance needs? Here is your chance to learn everything you need to know about the Hyland Cloud and determine why it is likely the right solution for your evolving organization. Join us to learn how the Hyland Cloud can position you to better address your current challenges and continue to drive value.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland Cloud
A Migration Journey to the Hyland Cloud
Explore the journey of migrating your OnBase solution to the Hyland Cloud. Discover best practices and the technical prerequisites for migration. Examine the administrative, integration and solution changes that are to be expected. Learn about responsibilities and timelines to help ensure that your migration project can be a success.
On-Demand Business Process Owner,Solution Builder Cloud
The First Steps to Moving to the Hyland Cloud: The Migration Questionnaire
Take the first steps in moving to the Hyland Cloud and fill out the Migration Questionnaire. This step in migrating to the Hyland Cloud is essential to make sure your journey is the best it can be. Hyland Services experts will walk through completing the questionnaire and get you on your way to the cloud.
On-Demand Business Process Owner,Solution Builder Cloud
Enterprise Search: Quick, Easy and On-demand Access to Information Across Multiple Platforms
Making quick decisions and adapting to constantly shifting business needs requires easy, on-demand access to complete information. Enterprise Search is a standalone web-based application that provides secure, unified information access to your content across diverse systems – including file shares, network drives, email, SharePoint sites, third-party applications and your OnBase and Perceptive Content systems. Join this session to learn how you can leverage the powerful discovery capabilities of Enterprise Search. See a demo and review product details, unique features, use cases, licensing, resources and more!
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Enhanced Capabilities: Enterprise Search
ShareBase: Your Solution to Securely Share and Receive Content with Third Parties
ShareBase is Hyland's answer to securely sharing, collecting and collaborating on content with your customers, vendors, constituents or students as a cloud-native solution that works directly with your content repository (OnBase, Perceptive Content, Alfresco, etc.). This session will provide an overview of ShareBase use cases, integration options and new product functionality available to ShareBase subscribers.
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Enhanced Capabilities: ShareBase
Content Management Tools and Techniques that Drive Efficiency and Elevate Customer Experience
Join this technical deep dive session with the Hyland team. You’ll see real-world examples of financial services solutions in action. Learn how Hyland’s content services are impacting financial organizations and integrating with core systems to bring efficiency and customer experience to new levels. Discover document tracking, priority work management, RPA and more. Join us for a live session, bring your questions, and learn how your financial organization can thrive in the future with Hyland's Financial Services solution.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Financial Services
Embracing Cloud: 5 Things to Look for and Avoid When Implementing Content Services in the Cloud
Is your financial institution’s technology built for growth? Many organizations are moving to the cloud for cost savings, flexibility, and scalability. Join Joe Krull from Aite Group and the Hyland Cloud team for a conversation about what to look for — and what to avoid — when embarking on a cloud deployment. Attend and you’ll discover useful insights and best practices to power your organization’s digital transformation strategies and be better prepared to drive growth.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Financial Services
Get in the Fast Lane on the Road to Modernization
Learn how your financial organization can go from good to great on the road to modernization. Join this session to hear how Hyland’s Enterprise Advising service can help you pinpoint opportunities for improvement and develop a roadmap to get there. The session will also cover how to accelerate this path via managed services and recent cloud migration insights from the services team. Don’t miss this opportunity to gain valuable insights to turbocharge your organization for long-term prosperity.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Financial Services
Full-Body Exercise Tutorial
A class that targets the entire body at a variety of levels.
On-Demand Fit and fun: CommunityFIT
Ed Talk: A Word from Hyland’s Chief Commercial Officer
Join Ed McQuiston, EVP, Chief Commercial Officer, to reflect on our opening keynote session, current industry trends and Hyland’s focus on the customer.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Government
Hyland Services: Helping You Craft and Execute on Your Digital Transformation Strategy
Do you ever struggle to get your peers and/or management excited about Hyland? Wouldn't it be nice to have an actionable roadmap to guide your project priorities this year? Do you ever feel like your team could benefit from having dedicated government industry and product experts available as inevitable questions pop up? Join this session to hear how Hyland Advising Services and our industry experts can collaborate with your organization to create a vision and strategic plan for digital transformation. But then what? You'll also learn how Hyland’s Managed Services can empower your organization to more quickly and cost effectively execute on your goals and objectives. Hyland will share information on its flexible service level tiers, providing a tailored model that is based on your requirements and budget.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Government
Integrating Content Services with your Existing Systems to Maximize ROI
Digital transformation doesn't necessarily mean agencies need to rip and replace their existing technology. Hear how to seamlessly integrate modern content services solutions with the systems your agency uses every day to drive efficiencies and maximize return on investment. Learn the various ways you can integrate your systems using Hyland tools, including purpose-built integrations, point and click configurable services, Hyland RPA and APIs.
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Government
Lessons Learned in Difficult Times: Customer Stories on Modernization & Transformation in government
In an interactive customer panel, learn how government organizations leverage digital tools and content services to modernize their operations and improve service delivery. Hear firsthand stories of how agency leaders used modern technology to minimize disruption due to COVID-19 and maintain delivery of mission-critical services.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Government
Migrating Content Services to the Cloud: Best Practices for Success
Government agencies have long been moving toward “cloud-first” and “cloud-smart” strategies to modernize legacy systems and reduce operating costs. But knowing how best to make the move can be challenging. Join this session to learn best practices and practical insights for migrating content services to the cloud to ensure success. Discover how the Hyland Cloud provides a path to maximize ROI.
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Government
Stay on Track for Modernization: Overcome Budget & Revenue Shortfalls with Cost Effective Tools
Government agencies are under pressure to modernize their operations, but at the same time, may be dealing with budget and revenue shortfalls. Discover the cost-effective tools that can help you overcome modernization challenges even in times of austerity while reducing operating costs for the long-term.
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Government
The Future of Work is Here: Reimaging Government Work Post-Pandemic
Explore how government leaders and staff can act on the lessons learned of the past year, rethink how work is done, modernize how productivity and performance are measured, and prepare for a more flexible, inclusive and innovative future. Nicole Overley, a senior leader at Deloitte, managed the development of Deloitte’s Workforce Transformation methodology within the Human Capital practice and embedded with Deloitte’s global Innovation group to analyze how disruptive technologies can empower state and local government agencies to rethink their work.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland Government
Unlocking the Power of Low-Code Development to Rapidly Deploy Government Applications
Low code is a powerful approach to application development that leverages intuitive tools to solve a business problem with minimal to zero coding. In this session, we'll show you how to unlock its capabilities from within a modern content services platform to accelerate digital transformation and modernization. See how low-code applications provide a quick, secure and cost-effective way to transform processes and case management across a wide range of government use cases while reducing overall IT sprawl and providing a complete, 360- degree view of information. See it in action with a live demo.
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Government
Allscripts Sunrise: How Hyland Compliments Pre-Registration to Billing
While Allscripts Sunrise captures the structured content needed for clinical care, as much as 75% of your core content Is likely to be unstructured. Learn how content services and medical imaging technology can support patient care from registration through billing by integrating unstructured content for use within Allscripts Sunrise workflow.
On-Demand Business Process Owner,IT Leader,Solution Builder Healthcare
Best Practices for Conversions
Conversions may seem overwhelming but they don't have to be that way. Join your peers to learn best practices for converting both content and enterprise imaging records. Learn how Hyland streamlines both the DICOM and non-DICOM conversion process.
On-Demand C-Level,IT Leader Healthcare
Best Practices to Streamline HIM Automation
Over the years of implementing, collaborating with customers and optimizing HIM environments to support EMRAM achievement, Hyland has developed some key success practices to support HIM technology implementations and refreshes. Hear best practice strategies to improve governance efficiency and automation performance.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland Healthcare
Boost the Effectiveness of Multi-Disciplinary Teams Through Image Enablement
Multi-disciplinary teams (MDT) play a vital role in the clinical diagnosis of complex cases. As healthcare organizations become more decentralized and clinical work environments are adjusted for the COVID-19 pandemic, regular, in-person meetings have become difficult if not banned through corporate policy. This new normal has forced a re-evaluation of what it means to collaborate and has forced organizations to get creative about how these groups are brought together for MDT meetings. Effective image enablement of the MDT is one of the key areas of focus to ensure physicians can simultaneously interact and discuss cases as they did prior to the pandemic. This session will focus on the Hyland medical imaging tools available to support effective communications between MDT members and how those teams can not only survive but thrive in their new normal.
On-Demand Business Process Owner,C-Level Healthcare
Connecting Every Image Across Every Department with Children’s Hospital of Philadelphia
Traditional PACS tend to be centered in radiology and cardiology and are designed to manage images based on the DICOM standard while visible light images such as digital photos and videos from dermatology, ophthalmology, gastroenterology and other specialties are often lost inside departmental systems and modalities. Today organizations are beginning to bridge this gap. Join Andrew Longoria, Children’s Hospital of Philadelphia and Lyle McMillin, Hyland Healthcare as they discuss how medical images can be connected and some of the strategies that are being deployed at Children’s Healthcare of Philadelphia.
On-Demand Business Process Owner,C-Level,IT Leader Healthcare
Customer Innovation Partnership Opportunity
Have you created an innovative solution using Hyland technology that could benefit other customers? Join this session to learn about Hyland's innovation partnership program. There may be an opportunity to fund more of your IT initiatives by making your innovative application(s) available for other customers in the Hyland marketplace.
On-Demand IT Leader,Solution Builder Healthcare
Freeing Budget Dollars by Decommissioning Legacy Systems with Olah Healthcare Technologies
Are you paying hefty legacy system maintenance fees for historical data left behind after migrating to a replacement system? Wishing you could free that budget for new projects? Join us to learn how Hyland partner, Olah Healthcare Technologies, can complement content in Hyland systems by archiving your outstanding legacy discrete data.
On-Demand Business Process Owner,IT Leader,Solution Builder Healthcare
How Sentara Leveraged Express Scanning Across a Growing Organization
Learn how Sentara Healthcare utilizes Express Scanning to easily move paper documents into the patient’s EMR within 30 minutes of receipt. Identify how the same system has been used to improve decentralized capture across their organization in areas such as Pharmacy, Hospital Billing, Professional Billing, and Reference Lab.
On-Demand Business Process Owner,C-Level,IT Leader,Solution Builder Healthcare
How to Quickly Solve Business Challenges with Low Code Technology
Hyland's low code, point and click technology, makes it possible to create your own applications that support business processes while integrating unstructured content in workflow. Healthcare customers are developing applications in half the time that it would have taken for a programmer to complete the same project. Learn some of the ways that health systems have deployed it to solve business challenges and enhance staff efficiency. You can easily learn to do it yourself with Hyland training or call on Hyland to create applications for you.
On-Demand Business Process Owner,IT Leader,Solution Builder Healthcare
Improving HIM Management Across the Life Cycle
Learn how Hyland supports HIM automation from Intelligent MedRecords, scanning as a service and standard solution sets to allow for quicker deployment and repeatable processes.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland Healthcare
Is Faxing Dead? Provider to Provider and Payer to Provider Content Sharing
Despite meaningful use programs that encouraged digital transformation, faxing is still widely used to transfer information to other healthcare providers and payers. Join this session to learn about a simpler, more cost effective and secure way that leverages the cloud to accomplish the same thing.
On-Demand Business Process Owner,IT Leader Healthcare
Managed Services: The Perfect Blend for Your Needs
Delivering the right resources to meet your evolving business requirements for content services and enterprise imaging performance, security, interoperability and more can be simplified with managed services. Discover how Hyland experts can provide additional staffing or take on full maintenance and ongoing optimization of Hyland software configuration, including integration, development, automation and strategic advice for transformation.
On-Demand C-Level,IT Leader Healthcare
Planning for Epic Hyperdrive
As Epic Hyperdrive begins to roll out, it is important to understand the impact to unstructured content in your Hyland applications. This session will help you understand the impact of Epic Hyperdrive to your Epic integration for scanning, viewing and deficiency management. We will talk about hardware and upgrade requirements, discuss the services path engagement and also show you a demo of new scanning functionality available exclusively with OnBase EP5 integration for Epic Hyperdrive.
On-Demand Business Process Owner,IT Leader,Solution Builder Healthcare
Protecting Your Infrastructure from Cyberattacks: Disaster Recovery and High Availability
In a joint alert on October 28th, 2020 the FBI and two federal agencies said they had credible information of “an increased and imminent cybercrime threat” to U.S. hospitals and health care provider aiming at data theft and disruption of healthcare services. At year end 2020, Ransomware attacks cost the healthcare industry $20.8 billion in downtime which was double the number from 2019. Join this session to learn what you can do to ensure high availability and disaster recovery so your health system operations are not held hostage.
On-Demand C-Level,IT Leader Healthcare
Why Cloud for Content Services and Enterprise Imaging?
The COVID19 pandemic and remote work quickly identified any sink holes that kept healthcare from operating efficiently. More organizations are looking to either a public cloud or Hyland's managed cloud to improve enterprise performance for content services and enterprise imaging. Learn how Hyland's Cloud can reduce your operational costs, improve disaster recovery and provide for high availability. Understand the planning horizon and steps, if you are considering a move from on-premise to the cloud.
On-Demand C-Level,IT Leader Healthcare
A Powerful Approach to Low-Code Application Development
How you can use intuitive tools to solve business problems with minimal to zero coding? In this session, we’ll show you how to unlock low-code capabilities from within a modern content services platform to accelerate digital transformation and modernization. See how low-code applications provide a quick, secure and cost-effective way to transform processes across a range of higher education use cases. You’ll also learn about the “Concept Solutions” available on the Hyland Exchange.
On-Demand Business Process Owner,Solution Builder Higher Education
Be the Best: A Focus on Individual Responsibility for Achieving
The higher education landscape is constantly changing – none more so than in the last year. Join keynote speaker Harvey Alston, CEO, Best, Inc., as he shares how to fight complacency and adapt to today’s challenges and opportunities. Harvey has taken his personal proven message "Be the Best" to literally millions of people. His unforgettable words of individual responsibility for achievement have improved spirits, spurred growth, and changed lives. Harvey's powerful, soul-searching presentation uplifts people to a higher standard - to a level where people strive only for the BEST.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Higher Education
Enhancing the Student Experience
Hyland Content Portal is an integrated portal solution that helps your institution deliver new and improved services, allowing students to self-serve from any location on mobile, tablet or desktop. In this session, we will demonstrate how your institution can easily integrate this functionality directly into your existing portal.
On-Demand Business Process Owner,C-Level,IT Leader Higher Education
Leveraging Salesforce within your Institution
Many educational institutions leverage Salesforce as their primary CRM solution for marketing to existing students as well as alumni fundraising, advancement and engagement. But are you maximizing ROI by linking Salesforce to the other systems that house the critical information staff need to do their jobs? Join this informative session to discover the power of integrating Salesforce Admissions Connect with Hyland’s modern content services platform to enhance enrollment management and enable access to documents across multiple repositories directly from a single Salesforce interface.
On-Demand Business Process Owner,C-Level,Solution Builder Higher Education
Putting RPA to Work in Your Institution
Hyland RPA accelerates digital processes by automating manual and repetitive tasks, freeing knowledge workers to spend time on activities most valuable to the organization. Through a robust suite of robotic process automation (RPA) products, it covers all phases of automation from process analysis to bot management. Digitizing manual processes increases productivity, improves the user experience and simplifies system integration — resulting in streamlined business processes and reduced organizational costs.
On-Demand Business Process Owner,C-Level,IT Leader Higher Education
The Hyland Cloud: A Panel Discussion
Moving to the cloud can help your school reduce IT maintenance and support costs while enabling secure content storage and access to information anytime, anywhere. In this session we will hear from a panel of customers whose organizations have migrated to the Hyland Cloud. We will discuss the benefits of moving to the cloud, their experiences, and advice on making the decision for your institution.
On-Demand Business Process Owner,C-Level,IT Leader Higher Education
Elevating the Status of your Hyland Solution: Combating the Content Contenders
Do you encounter situations where someone in your organization says, "Why do we need this Hyland solution when we can store our content in (name another repository)?" How do you respond? Simple. By changing the conversation from one of content STORAGE to one of content SERVICES. This session will show you how to have that conversation. Armed with a proven methodology and evaluation checklists, you'll leave ready to combat the content contenders.
On-Demand New to Hyland Hyland Fundamentals
Evaluating and Expanding your Hyland Solution: Best Practices to Maximize Value
Some of the most common questions we hear from longtime Hyland customers are: "What else should I be doing with my solution to add value? When I design an initial solution, how do I know that I’m including everything I should be?" Hyland experts will tell you where you can add immediate value, teach you how to evaluate your current solution and show you how to build a roadmap for future success.
On-Demand New to Hyland Hyland Fundamentals
Hyland 101: An Introduction to the Platform
Whether you're new to Hyland or have enjoyed our comprehensive portfolio of products for many years, there are a lot of exciting and valuable features to learn about this year. This session introduces you to the breadth and depth of Hyland’s portfolio and will help you identify opportunities to maximize your investment.
On-Demand New to Hyland Hyland Fundamentals
Sponsor Session by Snowflake: Unleash the Power of Data in the Cloud
On-Demand C-Level,IT Leader Hyland Innovation
Embracing Cloud: 5 Things to Look for and Avoid When Implementing Content Services in the Cloud
Is your organizations’s technology built for growth? Many organizations are moving to the cloud for cost savings, flexibility, and scalability. Join Joe Krull from Aite Group and the Hyland Cloud team for a conversation about what to look for — and what to avoid — when embarking on a cloud deployment. Attend and you’ll discover useful insights and best practices to power your organization’s digital transformation strategies and be better prepared to drive growth.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Insurance
Roundtable Discussion: How Three Insurance Companies Adapted their Business Model in Turbulent Times
Join this lively discussion around hot topics impacting insurance companies over the past year: uptick in fraud, using data for decision making, touchless claims, customer communications, remote workforce, and more. Three insurance companies join in the discussion and share stories of how they've had to adjust their business model to meet the needs of their customers — and make an impact.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Insurance
Technical Deep Dive: Innovation and Optimization Strategies for Modern Insurers
The Hyland Solutions team showcases real-world examples of solutions in action in this technical session. Learn how Hyland’s content services are impacting Insurance companies and integrating with core systems to bring efficiency and customer experience to new levels. You’ll learn about Document Tracking, Priority Work Management, Workview, RPA and more. Join us for a live session, ask questions, and learn how your Insurance organization can thrive in the future with Hyland Insurance solutions.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Insurance
The Road Ahead: Customer Experience and Technology Implications for Insurers
The past year has brought bumps in the road across the insurance industry due to COVID-19, remote work, touchless claims and an acceleration of digital channel usage. Join Celent’s Head of Insurance, Karlyn Carnahan, for research and insights to power your organization. This session offers helpful information and examples of technology trends that are impacting the digital journey and customer experience.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Insurance
Elasticsearch for Alfresco Solutions: Find Information Faster and Deliver New Value
Finding information in large organizations remains a sore spot. Different business systems, siloed repositories, and opaque document formats add to the challenge that often feels like finding a needle in a haystack. With the new Elasticsearch for Alfresco Solutions, Alfresco implementations can take advantage of a broad set of new, advanced search capabilities. Join this session to see how you can leverage the increasingly standard Elasticsearch and leverage its new capabilities to transform your solutions and make your end users more productive.
On-Demand IT Leader Product: Alfresco
Ensuring Content Governance: Simplifying and Automating Retention and Record Management Needs
Content governance and records management are critical to the success of content services implementations — especially in heavily regulated industries. Whether assembling essential documents for a submission or audit, or ensuring you maintain business records to meet regulatory standards or industry best practices, the ability to effectively manage and retain essential information is vital. Attend this session to learn how Alfresco provides a rich set of tools for automating and managing document retention and records management, enabling your organization to address governance requirements without impacting user productivity.
On-Demand IT Leader Product: Alfresco
Distributed Capture Options
This session is a great starting point if you’re looking to distribute capture capability throughout your organization. We‘ll describe your options for distributed scanning in OnBase and providing remote capture and indexing for any area or department. Our discussion will also include methods and responsibilities for capture and indexing, as well as products for both high-volume batch scanning and ad-hoc document capture. We’ll look at Unity Scanning, Disconnected Scanning, Front Office Scanning, Express Scanning and options for scanning on multi-function (MFP) devices.
On-Demand Business Process Owner,New to Hyland Product: OnBase
Import Anything: OnBase Import Processors
You’ve probably got paper covered. But what about all those other electronic documents, like reports, faxes, emails, images, PDFs, etc.? This session provides you with an overview of the OnBase Import Processors and tools available for automating high-volume capture of those electronic documents.
On-Demand Business Process Owner,New to Hyland Product: OnBase
OnBase Integrations Overview: Keeping Your Business in Sync with OnBase Integration Tools
The benefits of having your critical business systems and data in sync are clear — better efficiency, greater accuracy and increased visibility, to name a few. But understanding the best way to recognize these benefits can be more challenging, particularly when multiple options for integration exist. View this on-demand session for a comprehensive overview of the integration options that are available in OnBase and the challenges they help you address. We’ll also highlight additional resources and other integration-focused CommunityLIVE events.
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
OnBase Overview: Introducing the OnBase Platform
Are you new to OnBase and wondering where to begin? Or maybe you are trying to find more ways to leverage OnBase in your organization. Join us to learn the fundamentals of OnBase and how organizations use it. We will walk you through the high-level product details to help you understand how to put all the pieces together in order to create the most effective solutions for your organization. This session promises to be an exciting, educational and entertaining intro to the conference. You’ll leave with a solid understanding of the breadth and depth of the OnBase platform and where to focus your learning over the next few days.
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Streamline Your Signature Process with OnBase Integration for DocuSign
OnBase and DocuSign together can completely streamline document creation, approvals, signatures, post-signature processing and more. The OnBase Integration for DocuSign eSignature is designed to integrate your OnBase processes with the DocuSign signing solution. Join us to explore how the products work together to provide a seamless offering for extending signatures outside of OnBase. Hear from Wendi Barker as she shares how Red Canoe Credit Union has implemented OnBase together with DocuSign as the standard for cloud-based signature capture across the organization.
On-Demand Business Process Owner,IT Leader,New to Hyland,Solution Builder Product: OnBase
Enable Your Remote Workforce with Perceptive Experience Content Apps
We will show how Perceptive's Content Apps can enable your remote workforce. We will discuss Content Apps and how to access them, whether via laptop or mobile device, and will dive into specific details on how to use Content Apps to facilitate your remote workforce.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Product: Perceptive
Writing Emails That Influence and Inform
How you communicate with your distributed workforce is more important than ever. How do you create concise email communications that are clear, informative and engaging? Join us to discover the potential of everyone's favorite communication medium: email. We'll explore the benefits of a well-formatted email and outline appropriate expectations for your message's reach.
On-Demand Business Process Owner,C-Level,IT Leader,New to Hyland,Solution Builder Professional Development
Approaches to solution expansion from Global Services Enterprise Advisors
Each organization has their own particular view of how to achieve the maximum value from their process management and content management environments. Learn how Global Services' Enterprise Advisors assist customers to leverage Hyland as a technology partner in the pursuit of business agility, value and innovation.
On-Demand C-Level,IT Leader Project Success
It Isn’t Just Great Solutions: Tips for Managing Change with Your End Users
Applying change management tactics to your overall content services program can help your solution efforts be more successful and impactful for your end users and your organization. Join this session to review change management techniques that you can use to accelerate the adoption and impact of your Hyland solutions. Led by Prosci©-certified presenters, they will also share successes and tips from Hyland’s Global Services Change Management practice.
On-Demand Business Process Owner,C-Level,IT Leader Project Success
The Unknown Unknowns: The Top Three Things You May Be Missing in Your Expansion Plans
After years of leading strategic workshops, the Enterprise Advising team has stories to tell about the most common stumbling blocks for organizations that want to sustain and expand the value and footprint of their OnBase and Content platforms. Join this session to hear useful tips for avoiding project potholes and how Hyland advises organizations to overcome barriers to expansion.
On-Demand Business Process Owner,C-Level,IT Leader Project Success
Value Consulting: Building a Powerful Business Case with ROI
Organizations evaluate and prioritize projects based on the value they are expected to deliver. Hyland's Value Consulting practice can help you identify and communicate both the financial and intangible benefits of your Hyland projects. These include value metrics like return on investment (ROI), payback timeframe, present value and net benefits, as well as intangible benefits like alignment to strategic goals, improved customer service and business continuity. This session will provide an overview of Hyland's Value Consulting methodology, including a review of real-life examples and deliverables. Whether you're looking to expand, move to the Hyland Cloud, justify a new investment, or better calculate your own internal value, this session will provide a number of methods for measuring the value of your Hyland solution.
On-Demand C-Level Project Success
Integración de OnBase y SAP
Description coming soon!
On-Demand Sesiones en Español