Hands-on Technical Training

Sharpen your Hyland solution expertise and renew select certifications.

Sunday, October 1 and Monday, October 2

Pre-conference hands-on technical training provides the latest and greatest technical expertise in OnBase, Perceptive Content, Alfresco and Nuxeo platforms. You’ll interact with expert engineers and trainers as you learn about trending topics and build solutions. Plus, OnBase-certified professionals can renew select certifications (listed below).

Build your schedule from the following courses.

*Attendees will select Sunday/Monday training courses and Thursday breakout sessions during registration. Tuesday/Wednesday breakout sessions do not require pre-registration. Courses and schedule are subject to change.


Session
10/1/23 9:00 AM APS deep dive
Alfresco Process Services (APS) is a high-performance open-source business process engine with the flexibility and scalability to handle a wide variety of critical processes. Process Services provides a powerful suite of end user tools and integrates with a range of enterprise systems, including Alfresco Content Services. In this session, you will learn how to integrate Alfresco with other business applications, maximize Alfresco Process Services powerful features for managing critical processes, and discover ways Alfresco Process Services uses flexibility and scalability to service end users.
Alfresco Intermediate
10/1/23 1:30 PM ACS Administrator prep course
This expedited training course will prepare you to complete your Alfresco Content Services Certified Administrator (ACSCA) certification focusing on getting started with Alfresco Content Services, basic content management, repository configuration and a content modeling primer.
Alfresco Intermediate
10/2/23 9:00 AM ADW – Developing your first application
The Alfresco Digital Workspace accelerates user adoption with an intuitive out-of-the-box experience optimized for common tasks. It can be quickly and easily extended by developers to craft customized fit-for-purpose solutions. In this course, you will learn how to create a very basic (and almost “empty”) ADF-based application that you can start enriching with features, behaviors, and customizations. This session will also cover how to execute changes, extensions and customizations.
Alfresco Intermediate
10/2/23 1:30 PM Accelerate digital transformation with intelligence services
Alfresco offers AWS services natively integrated into the Alfresco Digital Business Platform so that you can enrich new or existing content with intelligent document solutions. Once you capture information with text extraction, you can act on it within your business applications for multiple instances, including initiating next steps for insurance claims, customer applications, citizen correspondence, enrollment forms, or medical claims processing, or any scanned data where you can use intelligent document recognition capture. This course will walk you through the setup of AWS Textract and configuring metadata assignments for detecting typed and handwritten text in a variety of documents and processing ID documents.
Alfresco Intermediate
10/1/23 9:00 AM Hyland RPA: Analyzing and building basic processes
Join our RPA specialists as they cover how Hyland RPA works, and then directly implement what you've seen in a VM. You will leave this session having configured part of a Hyland RPA process.
All platforms, OnBase, Alfresco, Nuxeo, Perceptive Content Beginner
10/1/23 1:30 PM Hyland RPA: Analyzing and building basic processes
Join our RPA specialists as they cover how Hyland RPA works, and then directly implement what you've seen in a VM. You will leave this session having configured part of a Hyland RPA process.
All platforms Beginner
10/1/23 9:00 AM Advanced Nuxeo Studio usage
During this session we will cover advanced Nuxeo Studio configuration. Geared towards attendees who are already familiar with Nuxeo and Nuxeo Studio, you will learn tips and best practices around best use of facets, template scripting, document rendition, automation scripts, web UI and more.
Nuxeo Intermediate
10/1/23 1:30 PM Nuxeo Java development advanced
This session will provide useful tips, best practices, and guidance on advanced capabilities such as Security Policies and the Bulk Action Framework. Best suited for attendees who are already familiar with Nuxeo and Java Development for Nuxeo, already have a DEV environment, use IntelliJ/Eclipse, or have already used Nuxeo CLI, this session will guide you through Nuxeo CLI features, developing security policies, using the bulk action framework and more.
Nuxeo Intermediate
10/2/23 9:00 AM Discover Nuxeo Java plugin development
During this session, we will create a plugin with a configurable service and a custom operation that can be used in Nuxeo Studio. Designed for attendees who are familiar with Nuxeo and Java, but have never used Nuxeo Java APIs to develop a plugin, this session will showcase concepts and tools including Nuxeo CLI, creating services and operations, and the component object model.
Nuxeo Intermediate
10/2/23 1:30 PM Bulk processing of content/work in Nuxeo
Join Hyland experts as we explore the various services available in Nuxeo to enable the efficient processing of large quantities of content/work. From leveraging the bulk action framework, to working with the work manager or Nuxeo Stream services, this session designed for Nuxeo developers and engineers will showcase best practices and build examples of each.
Nuxeo Intermediate
10/1/23 9:00 AM Building your first workflow
Are you a system or workflow administrator tasked with building or maintaining workflow solutions? If so, this course is for you. We’ll introduce you to OnBase Studio and create a basic lifecycle. Learn essential workflow functions, such as ad-hoc tasks, rules, actions, timers and basic security. In this hands-on session, you’ll gain understanding into the workflow interface, interactions and possibilities.
OnBase Beginner
10/1/23 9:00 AM Leveraging WorkView as a variable for dynamic user experience
Rather than having formats for values be pre-determined and hard-coded in your solution design, this course will demonstrate approaches that empower users to select and control how information is displayed to them. By moving configuration to the client, these approaches will provide greater flexibility and a much better user experience!
OnBase Expert
10/1/23 9:00 AM Migrating to the Hyland Cloud
Join us as we talk through best practices, approaches and techniques to migrating your solutions to the cloud. Hosted by The Hyland Cloud professionals, this session will help you prioritize, justify and plan your migration to Hyland's World Wide Cloud Services.
OnBase Intermediate
10/1/23 9:00 AM OnBase System Administration Recertification
This course will explore the changes in OnBase as well as new features and best practices that will directly impact system administration. The class will also interactively explore areas of OnBase functionality and how they can be used to resolve user and organizational needs. Upon successfully completing this course, any individual who was or is an OnBase Certified System Administrator (OCSA) or OnBase Expert System Administrator (OCASA) will have their certification status updated for an additional two years.
OnBase Beginner
10/1/23 9:00 AM Solution boot camp: Taking Workflow and WorkView to the next level
In this power session you will work to finalize an existing dissected solution to let OnBase do the heavy lifting for you. Attendees will get hands-on experience with products and functionality that include Unity Forms, Document Composition, PDF Framework, Workflow Properties, Expressions and Notifications, WorkView System Tasks and more. Come collaborate with other OnBase administrators and end users to effectively complete this complex solution.
OnBase Expert
10/1/23 9:00 AM Solution owners workshop
This session is a dedicated opportunity to gather with other experienced Hyland professionals and participate in a collaborative discussion about challenges solution owners face and share approaches to managing these business solutions. Whether you are rolling out a new process to a group that is resistant to change, trying to monitor performance as your solution scales, or evaluating a new approach to a current process, this session is for you. You can expect to leave feeling energized and ready to get the most out of your Hyland solution.
OnBase Intermediate
10/1/23 1:30 PM Modernizing mature workflows with the latest tools and best practices
As an organization with a long-established OnBase Solution, there are likely workflows that were designed, developed and implemented years ago. In this course, we will explore how to modify that existing workflow to leverage the features and enhancements that have been added since that original deployment. This session is ideal for anyone who has inherited a mature Workflow solution and is looking to ensure that the latest tools and best practices are applied to the lifecycles they are administering.
OnBase Intermediate
10/1/23 1:30 PM OnBase administration in the cloud
As many organizations look to the Hyland Cloud for their solutions versus on premise, administration of it will differ in some ways. Whether you’ve recently migrated to the Hyland Cloud or are rolling your new hosted solutions, you may have questions like “What administration tasks are the same as on premise?”, “What can or can’t I do?”, “What should I be doing?”, “Are there new tools to administer and grow the solution?” This course will outline the cloud architecture, things you can and should do yourself, as well as when you should reach out to Hyland. Also look forward to suggested tasks and duties to perform on a daily, weekly and monthly basis, troubleshooting and maintenance tips, and how to plan for expansion.
OnBase Beginner
10/1/23 1:30 PM OnBase Healthcare System Administration Recertification
Join us as we explore everything new to OnBase for System Administration in Healthcare. This course will explore the changes in OnBase and how they directly impact system administration as well as the new features and best practices for administration. The class will also interactively explore areas of OnBase functionality and how they can be used to resolve user and organizational needs. Upon successfully completing this course, any individual who was or is an OnBase Certified System Administrator (OCSA) or OnBase Expert System Administrator (OCASA) will have their certification status updated for an additional two years.
OnBase Beginner
10/1/23 1:30 PM Solution leaders workshop
The role of leaders driving Hyland solutions in organizations continues to evolve in light of technology, business and industry changes. Whether you are new to the role or have many years of leadership experience, learning the strategies and tactics that drive success are crucial to keeping up with the vast changes that influence what we do. This discussion-based workshop will help identify key areas of solution leadership, exploring successful strategies employed to achieve needed buy-in across organizations. We will cover how to effectively source and onboard new team members, ensure positive solution results and much more. This fast-paced presentation and discussion workshop will help identify actions that you can take today to help improve your approach and impact on your organization. While participants in this session should ideally be in leadership roles or looking towards leadership roles in the very near future, all are welcome.
OnBase Leadership
10/1/23 1:30 PM Solution owners lab
In the solution owners lab, we will be getting hands on to monitor, evaluate and troubleshoot Hyland Solutions with native and third-party tools. Experienced Hyland professionals will share their approaches to investigating and addressing common questions and concerns. Is that retrieval REALLY taking longer than expected? What could be done to improve that experience? This session will provide the context and practical application of techniques to empower solution owners to field feedback from users and turn information into action.
OnBase Intermediate
10/1/23 1:30 PM Workflow troubleshooting: Fixing common mistakes and pitfalls
Inherited a poorly documented workflow? Built a lifecycle that isn't working as expected? Unsure how to fix logic issues? Join us as we walk through common mistakes, helpful tools and best practices to resolve issues. This course will discuss topics, tools and tips to usher you on your journey to becoming a Workflow pro!
OnBase Intermediate
10/2/23 9:00 AM Basics of building a WorkView application
Start from the beginning of WorkView in this course by clicking through an existing solution. Then, dive into point-and-click configurability to design your first solution. Learn all about applications, classes, attributes, filters, filter bars, screens and views. Finish your application by testing it out and tying all the pieces together.
OnBase Beginner
10/2/23 9:00 AM Hyland RPA and OnBase: Automate and optimize your solutions
Further automate your OnBase solution with the help of Hyland RPA. We will increase efficiency and accuracy by leveraging Hyland RPA to create configuration items like keywords. Next we will explore the connection between OnBase Workflow and Hyland RPA to understand how RPA can supercharge your basic Workflow solutions. Note: Attending the Hyland RPA TechQuest course or prior knowledge of Hyland RPA is highly recommended before attending this course.
OnBase Intermediate
10/2/23 9:00 AM Leveraging WorkView as a variable for dynamic user experience
Rather than having formats for values be pre-determined and hard-coded in your solution design, this course will demonstrate approaches that empower users to select and control how information is displayed to them. By moving configuration to the client, these approaches will provide greater flexibility and a much better user experience!
OnBase Expert
10/2/23 9:00 AM Migrating to the Hyland Cloud
Join us as we talk through best practices, approaches and techniques to migrating your solutions to the cloud. Hosted by The Hyland Cloud professionals, this session will help you prioritize, justify and plan your migration to Hyland's World Wide Cloud Services.
OnBase Intermediate
10/2/23 9:00 AM OnBase System Administration Recertificaton
This course will explore the changes in OnBase as well as new features and best practices that will directly impact system administration. The class will also interactively explore areas of OnBase functionality and how they can be used to resolve user and organizational needs. Upon successfully completing this course, any individual who was or is an OnBase Certified System Administrator (OCSA) or OnBase Expert System Administrator (OCASA) will have their certification status updated for an additional two years.
OnBase Beginner
10/2/23 9:00 AM Solution boot camp: Taking Workflow and WorkView to the next level
In this power session you will work to finalize an existing dissected solution to let OnBase do the heavy lifting for you. Attendees will get hands-on experience with products and functionality that include Unity Forms, Document Composition, PDF Framework, Workflow properties, expressions and notifications, WorkView system tasks and more. Come collaborate with other OnBase administrators and end users to effectively complete this complex solution.
OnBase Expert
10/2/23 9:00 AM Solution owners workshop
This session is a dedicated opportunity to gather with other experienced Hyland professionals and participate in a collaborative discussion about challenges solution owners face, as well as sharing approaches to managing these business solutions. Whether you are rolling out a new process to a group that is resistant to change, trying to monitor performance as your solution scales, or evaluating a new approach to a current process, this session is for you. You can expect to leave feeling energized and ready to get the most out of your Hyland Solution.
OnBase Intermediate
10/2/23 1:30 PM Expanding the functionality of Your Basic WorkView Application
Take your WorkView applications to the next level by building on the knowledge you gained in "Basics of building a WorkView application." Learn about importing existing WorkView applications and relating to other information including documents, folders and external information. Next, you will accelerate the application creation using ACE (Application Creation Excelerator ) and finish up the class learning how workflow and WorkView can interact together to create more robust solutions.
OnBase Intermediate
10/2/23 1:30 PM Hyper automation with RPA, OnBase Workflow and WorkView
Now that you have seen the Hyland RPA integration with OnBase documents from Workflow in the "Hyland RPA and OnBase - Automate and optimize your solutions" session, let's take the automation to the next level. In this session, we continue to enhance your knowledge by configuring several use cases that integrate Hyland RPA and WorkView.
OnBase Expert
10/2/23 1:30 PM OnBase administration in the cloud
As many organizations look to the Hyland Cloud for their solutions versus on premise, administration of it will differ in some ways. Whether you’ve recently migrated to the Hyland Cloud or are rolling your new hosted solutions, you may have questions like “What administration tasks are the same as on premise?”, “What can or can’t I do?”, “What should I be doing?”, “Are there new tools to administer and grow the solution?” This course will outline the cloud architecture, things you can and should do yourself, as well as when you should reach out to Hyland. Also look forward to suggested tasks and duties to perform on a daily, weekly and monthly basis, troubleshooting and maintenance tips, and how to plan for expansion.
OnBase Beginner
10/2/23 1:30 PM OnBase Healthcare check-up
In this session, we will discuss best practices for maintaining a healthy OnBase Healthcare solution. Areas of focus include HL7, healthcare corrections, content conditioning and general troubleshooting tips.   
OnBase Intermediate
10/2/23 1:30 PM Solution leaders workshop
The role of leaders driving Hyland solutions in organizations continues to evolve in light of technology, business and industry changes. Whether you are new to the role or have many years of leadership experience, learning the strategies and tactics that drive success are crucial to keeping up with the vast changes that influence what we do. This discussion-based workshop will help identify key areas of solution leadership, exploring successful strategies employed to achieve needed buy-in across organizations. We will discuss how to effectively source and onboard new team members, ensure positive solution results and much more. This fast-paced presentation and discussion workshop will help identify actions that you can take today to help improve your approach and impact on your organization. While participants in this session should ideally be in leadership roles or looking towards leadership roles in the very near future, all are welcome.
OnBase Leadership
10/2/23 1:30 PM Solution owners lab
In the solution owners lab, we will be getting hands on to monitor, evaluate and troubleshoot Hyland Solutions with native and third-party tools. Experienced Hyland professionals will share their approaches to investigating and addressing common questions and concerns. Is that retrieval REALLY taking longer than expected? What could be done to improve that experience? This session will provide the context and practical application of techniques to empower solution owners to field feedback from users and turn information into action.
OnBase Intermediate
10/2/23 1:30 PM Workflow troubleshooting: Fixing common mistakes and pitfalls
Inherited a poorly documented workflow? Built a lifecycle that isn't working as expected? Unsure how to fix logic issues? Join us as we walk through common mistakes, helpful tools and best practices to resolve issues. This course will cover topics, tools and tips to usher you on your journey to becoming a Workflow pro!
OnBase Intermediate
10/1/23 9:00 AM Perceptive Content Business Insight
Perceptive Content Business Insight is for Perceptive Content customers that want to learn how to utilize Business Insight for integrated reporting. In this session, you will explore the robust reporting capabilities, create new reports and learn about the canned reports. This course will also cover new features.
Perceptive Content Intermediate
10/1/23 1:30 PM Perceptive Content Advanced iScript
In this course you will learn advanced iScript skills like reading/writing to files, calling a web service, processing a web service response and exporting document files from Perceptive Content.  We will also take a look at getting/setting eForm data, getting/setting custom properties, creating a dynamic configuration and formatting dates.
Perceptive Content Expert
10/2/23 9:00 AM Hyland RPA and Perceptive Content Integration
Further automate your Perceptive Content solution with the help of Hyland RPA. We will increase efficiency and accuracy by leveraging Hyland RPA to create configuration items like document keys and custom property updates. Next, we will explore the connection between Perceptive Content Workflow and Hyland RPA to understand how RPA can supercharge your basic workflow solutions.
Perceptive Content Intermediate
10/2/23 1:30 PM Perceptive Content SSO: Leveraging OpenID Connect and Hyland IdP
Have you ever wondered what the modernization of SSO is going to look like? Perceptive Content EP2 introduced support for OpenID Connect authentication flows. For organizations that are not using OpenID Connect Provider, Hyland IdP is an alternative that will fit the needs with your current SAML, CAS, or WSFed provider. This course will cover what OpenID Connect and Hyland IdP look like, where to begin troubleshooting and the basics of the configuration.
Perceptive Content Expert

The hands-on technical sessions were great. Instructors were very knowledgeable, along with making connections to colleagues in similar and other industries.”

Todd Falkenstein, Wright Patt Credit Union

Recertification opportunities

To ensure all Hyland-certified professionals uphold high performance standards, all Hyland recertifications provide accreditation for two years after the requirement has been met.

The following recertifications are available at CommunityLIVE:

Hyland Certified OnBase Administrator Professional, HCOAP
(formerly OCSA)

Awarded to OnBase System Administrators who possess a high level of OnBase knowledge, understand how OnBase is used in their organization and demonstrate the ability to support and maintain their OnBase solution.

Requirement: Attend the System Administration Recertification course at CommunityLIVE 

Hyland Certified OnBase Administrator Expert, HCOAE
(formerly OCASA)

Awarded to OnBase system administrators who exhibit an advanced level of OnBase product knowledge and demonstrate the ability to capably administer and enhance their OnBase solution.

Requirement: Attend the System Administration Recertification course at CommunityLIVE 

Hyland Certified OnBase Workflow Administrator Professional, HCOWAP
(formerly OCWA)

Awarded to certified OnBase Workflow administrators who demonstrate an advanced level of OnBase Workflow knowledge and the ability to support, maintain and enhance their OnBase Workflow solutions.

Requirement: Attend any course during the two-day technical training at CommunityLIVE 

Hyland Certified OnBase Workflow Administrator Expert, HCOWAE
(formerly OCAWA)

Awarded to certified OnBase Workflow administrators who demonstrate an advanced level of OnBase Workflow knowledge and the ability to support, maintain and enhance their OnBase Workflow solutions.

Requirement: Attend any course during the two-day technical training at CommunityLIVE

Hyland Certified OnBase WorkView Administrator Professional, HCOWVAP
(formerly OCWV)

Awarded to OnBase professionals who demonstrate the ability to design and implement cutting-edge OnBase WorkView solutions based on a customer’s business requirements.

Requirement: Attend any course during the two-day technical training at CommunityLIVE

Hyland Certified OnBase Support Specialist, HCOSS
(formerly OCSE)

Awarded to OnBase professionals who demonstrate the ability to resolve customer issues as the first line of support for an OnBase solution.

Requirement: Attend any course during the two-day technical training at CommunityLIVE

Hyland Certified OnBase Healthcare Administrator Professional, HCOHAP

Awarded to OnBase system administrators who possess a high level of OnBase knowledge, understand how OnBase is used in their Healthcare organization and demonstrate the ability to support and maintain their clinical and administrative OnBase solutions.

Requirement: Attend the OnBase Healthcare System Administration Recertification course at CommunityLIVE