Sessions

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Session Title and Description
10/9/2020 12:30 Building Low-Code Applications
Discovery before configuration: Asking the right questions when building applications

WorkView solutions are a powerful addition to your content services strategy. However, as with any solution development, there are questions that need to be answered before you start crafting your application. This class covers the discovery strategies that should be employed to ensure your solution is successful for users and for the expansion and adaptability of the solution in the future. This class walks you through the process of understanding what is needed for a comprehensive solution and the questions you'll need to answer before you start configuring.

Complete, Essential
10/8/2020 12:30 Building Low-Code Applications
Extending your solution with low-code applications: WorkView Integration for Perceptive Content

Does your organization commonly purchase specialized applications to track data that your current applications weren't designed to handle? Or, has it tried using an existing application in a way it wasn't intended? If so, the WorkView Integration for Perceptive Content may be the solution for you. WorkView provides a low-code toolkit to design, create and rapidly deploy any number of applications to meet your end users' and customers' needs. Best of all, you don't need to be a developer or have a development team to build applications with WorkView. Attend this session to get a first-hand look at the WorkView Integration for Perceptive Content and the variety of apps that can be built with it.

Complete, Essential
10/7/2020 14:45 Building Low-Code Applications
Introduction to WorkView: Your enterprise, low-code application building tool

These days it's the high-volume, people-driven work that's most difficult to manage and measure ' especially with a distributed workforce. What if you could provide a 360-degree view of all the information your staff need to drive the 'unpredictable' work that requires their knowledge and expertise? You can. WorkView provides a complete toolkit to create and rapidly deploy solutions that are natively integrated with the OnBase suite of products.

Complete, Essential
10/9/2020 13:15 Building Low-Code Applications
Leveraging external data and security options to maximize your Workview investment

You already have a working knowledge of WorkView but know there is so much more to uncover. Attend this session to better understand how to extend your applications by exposing data from other sources, such as line-of-business applications or ERPs. You'll also learn how to leverage security to dictate your end user's experience.

Complete, Essential
10/8/2020 14:45 Building Low-Code Applications
Making application building easier: Tools and resources to empower your organization

It's dangerous to go alone! Join this session for an overview of all the resources, tools and "cheat codes" available to help you build business applications with WorkView. This session will feature Hyland's new Concept Solutions, the Application Builder Community, Try.Hyland.com, ACE files, workshops, webinars and more. Be the hero in your own quest to slay the beast of inefficiency.

Complete, Essential
10/7/2020 12:30 Building Low-Code Applications
Ready to build business applications? WorkView training at CommunityLIVE

Do you want to learn about building low-code business applications with WorkView, but aren't sure which sessions are most relevant to your needs and goals? If so, start here. In this session, you'll learn about the various session offerings across the conference focusing on building business applications with WorkView and what each session will focus on to maximize your time.

Complete, Essential
10/8/2020 13:15 Building Low-Code Applications
When data and process combine: Harnessing WorkView and Workflow

Discover how to unlock the full capabilities of WorkView by combining it with workflow. Join this session to learn how workflow can be used to augment WorkView applications with functionality such as automation, process monitoring and approvals.

Complete, Essential
10/7/2020 13:15 Building Low-Code Applications
You've mastered workflow and forms, what's next? WorkView (Part 1)

Change the way you think about solving content-centric problems with WorkView, Hyland's low-code toolset for rapidly building business applications. Combined with forms and workflow, WorkView provides a configurable toolkit to build content-enabled solutions that can integrate with your existing applications and Hyland solutions, including Reporting Dashboards, Document Composition and even Auto-fill Keyword Sets. Join this session for an introductory look into the power of combining these three capabilities to create dynamic solutions that meet your end users' and customers' needs.

Complete, Essential, Basic
10/7/2020 14:45 Building Low-Code Applications
You've mastered workflow and forms, what's next? WorkView (Part 2)

In the second part of this series, we'll showcase WorkView solutions to give you a feel for the software. We'll highlight some of the latest WorkView-based solutions available to customers, including a new suite of solutions to support employees returning to work. The session will also highlight additional WorkView tools you can access today, including new concept solutions available for download and templates to get started building applications, faster.

Complete, Essential
10/8/2020 13:15 Business & Departmental Solutions
A digital AP process: Integrated AP automation for SAP & Oracle JD Edwards

Lean how you can help provide remote access for your AP department. Whether you are new to AP automation or looking to simplify your current integration, join this session to learn about our purpose-built integration capabilities for multiple ERP and financial management systems. Hyland has developed several best practice AP automation connectors that offer remote access, digital automation, built-in data validation and user-friendly workflows that correspond to your specific ERP system. If you use SAP or Oracle JD Edwards, this session is for you!

Complete, Essential
10/7/2020 9:00 Business & Departmental Solutions
A digital AP process: Integrated AP automation for Workday, Infor Lawson and Microsoft

Whether you are new to AP automation or looking to simplify your current integration, join this session to learn about our purpose-built integration capabilities for multiple ERP and financial management systems. Hyland has developed several best practice AP automation connectors that offer remote access, digital automation, built-in data validation and user-friendly workflows that correspond to your specific ERP system. If you use Workday, Microsofts Dynamics 365 Finance, or Infor Lawson & CloudSuite Financials, this session is for you!

Complete, Essential, Basic
10/7/2020 12:30 Business & Departmental Solutions
Building business applications across the enterprise at UFP

Join this session to learn how customer UFP Industries has created a variety of business applications across the organization using WorkView.

Complete, Essential
10/7/2020 9:00 Business & Departmental Solutions
Digitizing Bills of Lading (BOL) ' The Next Step in your Transformation Journey

Paperwork runs the world of logistics. And of all the paperwork, the most important piece is the bill of lading (BOL). Join this session to hear how Hyland can change how BOLs are managed by automating and streamlining the process for drivers, back-office personnel and fleet managers.

Complete, Essential, Basic
10/9/2020 12:30 Business & Departmental Solutions
Extending the value of Hyland solutions across your enterprise

We understand that many of our customers begin their content services journey with back office solutions, and we regularly engage with customers looking to expand the value of their content services investments. This includes expanding solutions into other parts of the organization, into varying lines of business and integrating with numerous core enterprise systems. Progressively, customers are finding great value in leveraging Hyland's Managed Services to continually optimize and extend their solutions. This is especially important during the increasingly remote and digital nature of today's work environment. During this session, we'll showcase several examples of how our customers have expanded the scope of their initial Hyland solutions and realized significant value from solution optimization and expansion.

Complete, Essential
10/9/2020 13:15 Business & Departmental Solutions
Hyland and Salesforce: Integrated solutions

Join us to learn about one of Hyland's newest integrations, Onbase Integration for Salesforce. We will discuss the value of integrating your OnBase system with the Salesforce ecosystem.

Complete, Essential, Basic
10/7/2020 14:45 Business & Departmental Solutions
Hyland and Salesforce: Integrated solutions

Join us to learn about one of Hyland's newest integrations, Onbase Integration for Salesforce. We will discuss the value of integrating your OnBase system with the Salesforce ecosystem.

Complete, Essential, Basic
10/7/2020 9:00 Business & Departmental Solutions
Hyland's Commercial roadmap: FPA, HR and back office solutions for the future

A digital workplace automation strategy is more important now than ever before. Join this session for a look into the future of Hyland's Commercial Roadmap to learn about how we are addressing the automation needs of increasingly remote workforces. Join us for this session on expanding your automation beyond AP. We'll also highlight Hyland's next generation FPA, HR and Back Office Solutions.

Complete, Essential
10/8/2020 12:30 Business & Departmental Solutions
Redesigning the future of work for Human Resources

One thing is certain; 2020 is changing how we live and work. For many organizations, this year brings a renewed focus on enabling Human Resources (and the employees they serve) to work effectively, efficiently and, in many cases, remotely. This session will highlight the many ways a content services platform can provide an HR department the tools they need to thrive in the new normal. Walk away with actionable ways for your organization to transform HR with digital solutions that reshape how work gets done.

Complete, Essential, Basic
10/8/2020 14:45 Business & Departmental Solutions
Transform your AP solution capabilities with automated invoice capture

See how automating your accounts payable solution using Invoice Capture with Brainware can reduce overall costs in the new normal, while transforming and improving your AP invoice processes. Hyland's flexible, AI solution enables you to sort paper and electronic documents automatically, and seamlessly pass content to your core business applications with Brainware.

Complete, Essential
10/7/2020 13:15 Business & Departmental Solutions
Transportation and logistics case study: CEVA

Join us for a sneak peek into how Hyland solutions transformed and improved operations at our transportation provider customer, CEVA. In this session, we will discuss this customer's pains points, the difference made by Hyland solutions and CEVA's initial ROI and plans for the future.

Complete, Essential
10/9/2020 12:30 Business Transformation
A renewed focus on customer experience: Leveraging technology to transform external engagement

Customer experience is top of mind for organizations ' now more than ever ' and the way we interact and communicate with customers is quickly evolving. In a recent survey from industry analyst firm Aspire, more than 60% of respondents indicated that the 'customer experience' was a top priority. Join Kaspar Roos, founder and CEO of Aspire, to explore the renewed focus on customer experience, how the definition of an optimal customer experience is rapidly changing in today's environment, and how specific technologies - including CCM, file sharing and modern cloud infrastructure - can provide the tools necessary to meet the changing needs and demands of your customers.

Complete, Essential
10/7/2020 14:45 Business Transformation
Empowering a remote workforce at Noridian Healthcare Solutions: Best practices and lessons learned

Organizations across industries are facing a fundamental shift in business operations, with the ability to enable a remote workforce a key success metric. In this session, you'll hear from Todd Knain, CIO of Noridian Healthcare Solutions, and Matt Charlson, CEO of Hyland partner DataBank, as they share their joint 20-year journey to digitally transform Noridian. Discover how a migration to modern technology and solution advancements equipped Noridian to rapidly shift to a remote work model twice ' once to fill a large-scale recruitment goal and most recently to empower hundreds of workers in three days as the pandemic hit. Todd and Matt will share lessons learned from their journey and considerations for business and IT leaders facing similar challenges and requirements.

Complete, Essential
10/8/2020 13:15 Business Transformation
Intelligent automation in 2021 and beyond: Building resilience and supporting the future of work

Process automation continues to be an executive priority ' and a necessity ' in the current business environment. But what should leaders focus on when seeking process automation in 2021 and beyond? And what intelligent automation use cases should augment existing business process automation/workflow efforts? Intelligent automation (IA) consists of 19 technology categories that include digital process automation (DPA), robotic process automation (RPA) and emerging AI components. Join Craig Le Clair, vice president and principal analyst at Forrester, to explore how enterprises can use IA to build greater business resilience; lower operating costs; support work from home and remote business; and handle other pandemic-driven disruptions. Discover the best use of IA in the new normal and future of work.

Complete, Essential
10/8/2020 14:45 Business Transformation
Making the case for low code: How organizations can achieve business goals in today's New Normal

Digital transformation continues to top the list of strategic business goals for organizations in 2020. And to do that, many seek to further leverage their existing technology investments to streamline and automate processes. But are you getting the most value out of your existing systems? Join Lynda Stadtmueller, program director at Frost & Sullivan, as she shares the firm's latest research into how organizations can maximize their existing technology investments for low-code application development to achieve top-of-mind business goals.

Complete, Essential
10/7/2020 13:15 Business Transformation
The cybersecurity Wild West: Protecting your organization in today's hacking environment

The world changed abruptly in response to COVID-19, including our ability to work in close proximity with one another. With a large push to work from home, the entire world is adopting new practices across the board to remain efficient and effective. This poses a problem for adversaries (bad actors) that are shifting their attacks and operations to have the most impact on companies and people today. In this session, Dave Kennedy, CEO and founder of TrustedSec, a leading information security consulting firm, will dive into the characteristics of today's attackers; how they're going after organizations and people; and what you can do to best protect your organization and yourself in today's changing world.

Complete, Essential
10/7/2020 12:30 Business Transformation
Thriving in the new normal: The role of emerging technology

Join Craig Wentworth, co-founder and research director of Independent Thought, to explore how 'collaborative' technologies like blockchain and file-sync-and-share ' as well as cloud-based apps ' are gaining a foothold and prominence in the "new normal" business environment. You'll also discover key things to keep in mind when leveraging these technologies in order to differentiate, compete, retain loyalty and acquire customers.

Complete, Essential
10/7/2020 12:30 Capture Products
A Hyland Capture Overview: What you need to know to meet your ever-changing capture challenges

Join this session for a staring point to all things capture. This session is heavily OnBase focused, but provides a broad introduction to all of Hyland's capture capabilities.You'll get the information you need to navigate the constantly developing capture requirements of your organization.

Complete, Essential, Basic
10/7/2020 13:15 Capture Products
Become a capture hero: Identifying new automated capture opportunities

Automating data capture is a great first step in further optimizing or streamlining any business process. As you look for additional ways to help your operations and staff adapt to the new work environment, join this session to learn how to identify opportunities for capture technology around your organization. We'll review popular use cases for automated data capture, as well as when automated data capture may be too advanced for a given need.

Complete, Essential
10/9/2020 12:30 Capture Products
Brainware for the enterprise: Leveraging intelligent capture for today's digital mailroom

Many customers have leveraged OnBase and Brainware to add more automation to their digital mailrooms. Digital mailrooms have increased in importance recently, as they can enable staff to continue to operate the mailroom in a remote fashion. Now with the addition of Microsoft Vision, Brainware's intelligent automation possibilities are even more within your reach! Join this session to learn more about how to get the most value from Brainware, digital mailrooms, and our intelligent capture offerings.

Complete, Essential
10/9/2020 13:15 Capture Products
Control the content chaos: Advanced document classification and data extraction with Brainware

The volume of information coming into organizations is expected to grow by four and a half times over the next two years, according to the Association for Intelligent Information Management. Coupled with the remote work mandates and operating changes of today, manual processing is simply no longer an option to effectively manage the volume of incoming content. Automating document classification and data extraction with Brainware is the first critical step in eliminating manual data entry and capturing the right information to accelerate downstream processes. Join this session to learn more about the machine-learning-based classification and data extraction capabilities of Brainware and how customers have benefited from this technology.

Complete, Essential
10/8/2020 12:30 Capture Products
Hyland Experience Capture: Modernizing information capture in the cloud

Capture plays a critical first step in any automation strategy, but as business operations change, the sources of content and locations where it must be processed are becoming increasingly distributed. Hyland's latest capture product, Hyland Experience Capture (HxC), introduces a flexible, web-based scanning, classification and extraction option that enables organizations to capture information wherever it originates. With a near-zero footprint, single intuitive interface and machine learning capabilities, HxC offers the distributed capture capabilities required for today's operations ' and whatever tomorrow brings. Join this session to learn the features, benefits and vision for this cloud-native application.

Complete, Essential, Basic
10/8/2020 14:45 Capture Products
OnBase Advanced Capture: Digitize your structured documents faster, with fewer resources

This session will focus on OnBase Advanced Capture, our flexible, powerful, template-based classification and data extraction tool. Learn how capable this product is and how, with appropriate up-front configuration, it can automate indexing to reduce your manual data entry requirements for structured paper documents.

Complete, Essential
10/8/2020 13:15 Capture Products
The Brainware difference: Why truly intelligent capture matters now more than ever

Automating data capture can relieve the strain on overworked or reduced staff by reducing the amount of manual touch points across any given business process. But not all data capture solutions are equal. Only 'intelligent' capture products, like Brainware, can help you fully optimize your processes by improving efficiency and accuracy end-to-end. Brainware goes beyond basic OCR/ICR to classify, extract and validate information through a series of advanced engines and algorithms. Join this session for a look under the hood of Brainware and learn more about the intelligence that sets it apart from other capture vendors.

Complete, Essential
10/7/2020 14:45 Capture Products
What's new in Brainware? Foundation EP1 and the intelligent capture roadmap

Whether you're implementing new technology to adapt to new challenges, or optimizing existing solutions, Hyland is committed to bringing you capture products that support you for the long run. We recently launched Brainware Foundation Enhancement Pack (EP) 1, the first installment in a continuous series of version releases to ensure the most stable, secure and feature-rich software possible. Brainware Foundation features several enhancements, most notably the ability to leverage Microsoft's cloud OCR engine through Azure Computer Vision. The Microsoft engine allows Brainware users to extract difficult handwriting and machine print from documents in a single pass. Join this session to learn more about the new handwriting recognition engine, as well as other new features and enhancements planned for future Brainware releases.

Complete, Essential
10/7/2020 14:45 Cloud
A guided path to the Hyland Cloud: Leveraging Hyland's professional services

Do you wish you could take a shortcut to ROI in your cloud migration? With Hyland's professional services you will have our expertise of countless migrations and in-depth industry knowledge at your disposal. This session will give you an overview of the professional services migration process which guides customers through a smooth and accelerated transition, allowing you to leverage best practices and enjoy all the benefits of the Hyland Cloud faster.

Complete, Essential
10/9/2020 12:30 Cloud
Best practices for administering OnBase in the Hyland Cloud

Welcome to your new Hyland Cloud solution. Moving to the cloud offers new possibilities and advantages for your IT department. This session will provide you with information to help administer your Hyland solution in the Hyland Cloud. We will focus on tools and processes for Hyland Cloud system administration, as well as best practices for interacting with and leveraging Hyland's Global Cloud Services.

Complete, Essential
10/7/2020 12:30 Cloud
Hyland Cloud 101: Everything you need to know about Hyland's cloud platform

Wondering how the Hyland Cloud can help your organization better support your users and meet stringent security, disaster recovery, business continuity and compliance needs? Here is your chance to learn everything you need to know about the Hyland Cloud and determine if it is right for your organization. You'll leave knowing how the Hyland Cloud differentiates itself from the public clouds, how it satisfies today's new requirements, and how it fits into the Hyland Experience Platform moving forward. Join us to learn how the Hyland Cloud can position you to address any new challenges that may come in the future.

Complete, Essential, Basic
10/9/2020 13:15 Cloud
Managing single sign-on and identity providers in the Hyland Cloud

As organizations support increasingly distributed workforces, single sign-on (SSO) and identity providers (IdP) can offer increased security and improved user experience. This session will focus on the technical and environmental considerations, decisions and management of SSO integration with Hyland solutions in the Hyland Cloud.

Complete, Essential
10/8/2020 14:45 Cloud
Maximizing data compliance and security in the Hyland Cloud

New regulations and realities continue imposing new requirements on how organizations manage data. This panel of Hyland experts will share insights into how the Hyland Cloud helps customers meet their compliance requirements while maintaining the strictest security, and how our customers can partner with us to achieve these goals. We'll discuss customer responsibilities versus Hyland responsibilities and how solution configuration and design impacts compliance. The panel will also delve into the thought process necessary for a security-minded deployment and we'll explore specific compliance requirements involved with PCI, NIST, SOC and more.

Complete, Essential
10/8/2020 12:30 Cloud
Real-life examples and lessons learned from customers who have completed their journey to the cloud

Moving or changing systems to be "in the Cloud" is a key imperative for many organizations today as they reorganize to support an increase in remote users and online services with reduced on-premises staff. Explore the successes and hear the recommendations of customers who have already completed their journeys to the Hyland Cloud. Discover if going to the cloud is right for your solution by learning the changes, challenges and improvements you can expect along the way.

Complete, Essential
10/7/2020 13:15 Cloud
The playbook for migrating to the Hyland Cloud

Ready to migrate your on-premises solution to the Hyland Cloud? This session will cover best practices and the technical prerequisites for migration. We will examine the administrative, integration and solution changes that are to be expected. We'll then finish the session by stepping through a high-level example of an on-premises-to-cloud migration timeline.

Complete, Essential, Basic
10/9/2020 14:30 CommunityFIT
7th Inning stretch

It's been a long week take a few minutes to stretch

Complete, Essential
10/7/2020 14:00 CommunityFIT
Choosing the right snack for you

Choosing healthy snack options while working from home.

Complete, Essential, Basic
10/9/2020 11:50 CommunityFIT
Curiosity Exercise for stress eating

Tips for controlling stress eating

Complete, Essential
10/8/2020 11:50 CommunityFIT
Just Breathe

Start the day with some breathing excersies

Complete, Essential, Basic
10/8/2020 15:20 CommunityFIT
Just Breathe

Mid-day breathing excersies

Complete, Essential, Basic
10/8/2020 11:50 CommunityFIT
Work-from-home life: Meal planning for one

Plan weekly meals that are simple and delicious

Complete, Essential
10/7/2020 11:50 CommunityFIT
Working from home life - feeding your family

Tips & tricks for feeding your family while busy working from home.

Complete, Essential
10/5/2020 9:00 CommunityFIT
Yoga

All levels are welcome to stretch, strengthen and relax

Complete, Essential
10/7/2020 11:50 CommunityFIT
Yoga

All levels are welcome to stretch, strengthen and relax

Complete, Essential
10/7/2020 14:35 CommunityFIT
Yoga

All levels are welcome to stretch, strengthen and relax

Complete, Essential
10/9/2020 12:00 CommunityFIT
Yoga

All levels are welcome to stretch, strengthen and relax

Complete, Essential
10/6/2020 9:00 CommunityFIT
Yoga (LIVE)

All levels are welcome to stretch, strengthen and relax

Complete, Essential
10/8/2020 9:00 CommunityFIT
Yoga (LIVE)

All levels are welcome to stretch, strengthen and relax

Complete, Essential
10/7/2020 9:00 CommunityFIT
Zumba

Jump start your day with some high-energy fun

Complete, Essential
10/9/2020 9:00 CommunityFIT
Zumba

Jump start your day with some high-energy fun

Complete, Essential
10/7/2020 9:00 Enhanced Capabilities
Automating customer correspondence: Identifying the best CCM solution for you

Automating customer correspondence is more important now than ever, as organizations see an increasing need for timely communications with external parties. Hyland provides a range of tools to help you handle your communications in lock-step with your business processes. This session will focus on Content Composer and OnBase Document Composition. We will share solution examples for each, examine some of the differences between each solution and discuss some of the key indicators you can use to more accurately evaluate your customer communications management (CCM) needs. Lastly, the session will conclude with next steps and where to learn more about these solutions.

Complete, Essential
10/7/2020 14:45 Enhanced Capabilities
Customer success: Maintaining business continuity with remote access via ShareBase

Join this panel of Hyland customers as they discuss how ShareBase enabled them to rapidly adapt their workforce to leverage remote access, secure content sharing and collaboration. Explore business continuity in the new "normal" with examples of ShareBase combined with other Hyland offerings to create quick solutions and automate processes. Learn how ShareBase has helped your peers and see how it can help you re-shape your new reality.

Complete, Essential
10/8/2020 12:30 Enhanced Capabilities
Delivering timely, accurate and compliant customer communications: Intro to Content Composer

In an environment where positive customer relationships are an increasingly important cornerstone of an organization's success, it's becoming imperative to deliver timely, accurate and compliant communications. Content Composer, Hyland's customer communications management (CCM) product, creates and delivers personalized communications from standardized templates, while also fully supporting high-volume composition processes. In this session, we will identify recent trends in the CCM landscape, provide an overview of Content Composer and conclude with a glimpse into the future product roadmap.

Complete, Essential, Basic
10/9/2020 12:30 Enhanced Capabilities
Quick, easy and on-demand access to information across multiple platforms

Making quick decisions and adapting to constantly shifting business needs requires easy, on-demand access to complete information. Enterprise Search is a standalone web-based application that provides secure, unified information access to your content across diverse systems ' including file shares, network drives, email, SharePoint sites, third-party applications and your OnBase and Perceptive Content systems. Join this session to learn how you can leverage the powerful discovery capabilities of Enterprise Search. See a demo and review product details, unique features, use cases, licensing, resources and more!

Complete, Essential, Basic
10/7/2020 13:15 Enhanced Capabilities
Remote working since 2016: Share, collaborate and store securely with ShareBase

Empower your workforce to securely store and share confidential information while collaborating with internal and external users, remotely or on-premise. In this sessions, you'll learn how ShareBase extends the power of your Hyland solutions, discover industry-specific use cases, hear customer success stories and gain insight into future product developments. The security of ShareBase in the Hyland Cloud means that even the most demanding industries can transform their processes using ShareBase.

Complete, Essential, Basic
10/8/2020 13:15 Enhanced Capabilities
Streamline customer communications with CCM: Content Composer product demonstration

Interested in exploring how effective customer communications management (CCM) can support your customer experience initiatives? Join this session to see Content Composer in action with a live product demonstration that will feature use-cases from multiple industries as well as highlight the integration between Content Composer and Hyland's other core platforms. Experience how Content Composer addresses some of the key challenges related to providing accurate, consistent, compliant and personalized communications to customers.

Complete, Essential, Basic
10/8/2020 6:30 Europe, Middle East and Africa (EMEA)
Am I doing this right? Optimizing your content services strategy

One of the most common questions we hear is: Am I doing this right? Our customers want to know what Hyland recommends ' and what other customers are doing ' when it comes to improving business processes and user experiences, creating strategic expansion plans and proving the value of the Hyland platform. And what does 'right' even mean? How do you plan for the 'next normal' in a time when work conditions and customer needs are continually changing? Join Hyland's Enterprise Advising team to learn how one customer worked together with Hyland to build the vision for their solution, conducted workshops that uncovered end user needs and aligned solutions to executive priorities. The action plan that resulted from these workshops increased the value that Hyland solutions and services continue to provide in our increasingly dynamic world.

Complete, Essential
10/9/2020 8:30 Europe, Middle East and Africa (EMEA)
Blockchain: The future of verifiable documents at Hyland

This session will provide an introduction to blockchain and how it enhances institutions' digitization efforts. We'll explain the technology behind Hyland Credentials and explore real-world solutions that are available today.

Complete, Essential
10/9/2020 6:30 Europe, Middle East and Africa (EMEA)
Data conversions and convergence

Join this session to see how Hyland approaches data migration and convergence. You'll hear how the Hyland Conversion Team can support you during conversion the process as we discuss conversion options, tools and best practices.

Complete, Essential
10/8/2020 8:30 Europe, Middle East and Africa (EMEA)
Delivering timely, accurate and compliant customer communications: Intro to Content Composer

In an environment where positive customer relationships are an increasingly important cornerstone of an organization's success, it's becoming imperative to deliver timely, accurate and compliant communications. Content Composer, Hyland's customer communications management (CCM) product, creates and delivers personalized communications from standardized templates, while also fully supporting high-volume composition processes. In this session, we will identify recent trends in the CCM landscape, provide an overview of Content Composer and conclude with a glimpse into the future product roadmap.

Complete, Essential, Basic
10/8/2020 7:45 Europe, Middle East and Africa (EMEA)
EMEA customer success stories

Hearing the experiences of other organizations and the journeys they have been through to meet their desired objectives can assist in defining your own content services vision. Join this session to get a glimpse into customer success stories from across the region, the types of solutions that were implemented and the learning outcomes that successful customers would share with their peers in the industry.

Complete, Essential, Basic
10/9/2020 5:30 Europe, Middle East and Africa (EMEA)
EMEA Friday Keynote: Content Services for a Different Decade

Don't miss Gartner Senior Director Analyst, Michael Woodbridge, as he discusses the increased need for digital resiliency as a critical part of any organization to have a robust digital workplace strategy.

Complete, Essential, Basic
10/8/2020 5:30 Europe, Middle East and Africa (EMEA)
EMEA Thursday Keynote: Welcome to EMEA at CommunityLIVE and Product Keynote Preview

Join our opening kickoff for the Europe, Middle East and Africa (EMEA) sessions at CommunityLIVE. You'll hear from Tim Hood, Associate Vice President, EMEA Sales, to welcome you to EMEA at CommunityLIVE and then get a sneak peak of Hyland's Product Keynote, "A Shared Vision for Transformation."

Complete, Essential, Basic
10/9/2020 8:30 Europe, Middle East and Africa (EMEA)
Evaluating and expanding your Hyland solution: Best practices to maximize value

Some of the most common questions we hear from longtime Hyland customers are: "What else should I be doing with my solution to add value? When I design an initial solution, how do I know that I'm including everything I should be?" And in 2020, those questions take on a whole new meaning. Hyland experts will tell you where you can add immediate value, teach you how to evaluate your currecnt solution, and show you how to build a roadmap for future success.

Complete, Essential, Basic
10/9/2020 6:30 Europe, Middle East and Africa (EMEA)
Flexible user experiences: Extending access beyond your organization

Extending your OnBase system beyond your office, or even your organization, has become more critical than ever. In this session, we will look at how you can address some of the business challenges of 2020 through customized user interfaces, as well as browser and mobile access, using examples from both the commercial and healthcare environments.

Complete, Essential
10/9/2020 7:45 Europe, Middle East and Africa (EMEA)
Help - I need somebody! Engaging Hyland Technical Support and useful resources

Whether you are just starting your journey with a Hyland solution or you are a seasoned system administrator, you want to know how to get your questions answered and issues resolved quickly. Join a member of the Hyland Technical Support team to learn about online resources such as accessing the knowledgebase within the Hyland Community, the troubleshooting tools available to you, what to include when submitting an issue to Hyland Technical Support and the role of the Customer Success Advisor team.

Complete, Essential
10/8/2020 7:45 Europe, Middle East and Africa (EMEA)
Hyland and Salesforce: Integrated solutions

Join us to learn about one of Hyland's newest integrations, Onbase Integration for Salesforce. We will discuss the value of integrating your OnBase system with the Salesforce ecosystem.

Complete, Essential, Basic
10/8/2020 7:45 Europe, Middle East and Africa (EMEA)
Hyland Cloud 101: Everything you need to know about Hyland's cloud platform

Wondering how the Hyland Cloud can help your organization better support your users and meet stringent security, disaster recovery, business continuity and compliance needs? Here is your chance to learn everything you need to know about the Hyland Cloud and determine if it is right for your organization. You'll leave knowing how the Hyland Cloud differentiates itself from the public clouds, how it satisfies today's new requirements, and how it fits into the Hyland Experience Platform moving forward. Join us to learn how the Hyland Cloud can position you to address any new challenges that may come in the future.

Complete, Essential, Basic
10/9/2020 7:45 Europe, Middle East and Africa (EMEA)
Introduction to OnBase Integration: Synching systems to keep business running through a pandemic and beyond

In times of crisis we see where our current processes break down, and throughout the global healthcare crisis caused by COVID-19, we've seen how important it is to ensure reliable connections between business systems. When OnBase is integrated with your other business systems you reduce siloed applications, out-of-sync data and inefficient work processes. But with so many products and solutions that allow OnBase to integrate with other applications in your IT landscape, it's not easy to determine the advantages of one integration method over another. At the end of this session, you will have the confidence to know what options are available - and which are right for you.

Complete, Essential
10/8/2020 6:30 Europe, Middle East and Africa (EMEA)
Introduction to WorkView: Your enterprise, low-code application building tool

These days it's the high-volume, people-driven work that's most difficult to manage and measure ' especially with a distributed workforce. What if you could provide a 360-degree view of all the information your staff need to drive the 'unpredictable' work that requires their knowledge and expertise? You can. WorkView provides a complete toolkit to create and rapidly deploy solutions that are natively integrated with the OnBase suite of products.

Complete, Essential
10/9/2020 8:30 Europe, Middle East and Africa (EMEA)
OnBase troubleshooting tools and techniques

What happens when OnBase isn't functioning as expected? What can be done to understand how to go about addressing the issue? Join members of our Technical Support staff to cover a basic approach and to learn about some of the tools that can be leveraged to help resolve a litany of situations in OnBase.

Complete, Essential
10/8/2020 6:30 Europe, Middle East and Africa (EMEA)
Saperion ECM Foundation features and future vision

Saperion ECM gives you secure and instant data access from anywhere, allowing you to optimize processes and eliminate information gaps. Join this session to learn more about features in Saperion ECM Foundation EP2/EP3 and hear the future vision.

Complete, Essential, Basic
10/8/2020 8:30 Europe, Middle East and Africa (EMEA)
The playbook for migrating to the Hyland Cloud

Ready to migrate your on-premises solution to the Hyland Cloud? This session will cover best practices and the technical prerequisites for migration. We will examine the administrative, integration and solution changes that are to be expected. We'll then finish the session by stepping through a high-level example of an on-premises-to-cloud migration timeline.

Complete, Essential, Basic
10/9/2020 7:45 Europe, Middle East and Africa (EMEA)
Transform your AP solution capabilities with automated invoice capture

See how automating your accounts payable solution using Invoice Capture with Brainware can reduce overall costs in the new normal, while transforming and improving your AP invoice processes. Hyland's flexible, AI solution enables you to sort paper and electronic documents automatically, and seamlessly pass content to your core business applications with Brainware.

Complete, Essential
10/8/2020 8:30 Europe, Middle East and Africa (EMEA)
Transportation and logistics case study: CEVA

Join us for a sneak peek into how Hyland solutions transformed and improved operations at our transportation provider customer, CEVA. In this session, we will discuss this customer's pains points, the difference made by Hyland solutions and CEVA's initial ROI and plans for the future.

Complete, Essential
10/9/2020 6:30 Europe, Middle East and Africa (EMEA)
You've made your investment in your Hyland Solution, what's next?

After you've made your investment in your Hyland solution, you may be asking yourself: What's next? You don't have to go it alone! Join this session to review the options available and appropriate to your organization, and how to utilize our expert resources to support and evolve your Hyland solution after go-live. You'll leave the session feeling informed on what your options are for engaging Hyland Services to support you going forward.

Complete, Essential
10/9/2020 13:15 Financial Services
Document Tracking: Framework for all

Tracking the compliance and expiration of documents related to any process can mean a lot of wasted time and money for your organization. See how Hyland's Document Tracking solution can help your organization be proactive about determining when documents are about to expire and become non-compliant, allowing your business to correct the issue before it even occurs.

Complete, Essential, Basic
10/8/2020 14:45 Financial Services
Financial Services customer shares how OnBase helped them adjust to today's business challenges

Hear how your peers are leveraging the power of OnBase and the Hyland platform to solve critical business challenges. Discussion will focus on the challenges customers faced, what they did to solve those challenges, the benefits they achieved and the lessons they learned along the way. Hear their stories, ask questions and get ideas for your next OnBase project.

Complete, Essential, Basic
10/8/2020 12:30 Financial Services
Leading analysts review digital transformation and adoption within financial services

Join us as Leslie Parrish and David O'Connell discuss the state of retail and commercial banking. Topics include digital transformation and adoption within retail banking, as well as the digitizing impact of PPP on community lenders and fraud in SMB lending. This is a great opportunity to hear from leading analysts in our industry.

Complete, Essential
10/9/2020 12:30 Financial Services
RegTech: Compliance doesn't change even during changing times

Things have certainly changed this year. Individuals and businesses alike have had to adapt to a whole new normal. One thing that hasn't changed? Banks, insurance companies and other financial institutions still have to comply with industry regulations and compliance guidelines. If anything, the need to ensure compliance has increased. In this session, we will define the RegTech market, discuss its recent growth and importance and hear from Hyland industry experts as they highlight some of Hyland's RegTech solutions.

Complete, Essential
10/8/2020 13:15 Financial Services
Simplified and efficient purchased loan document processing

When purchasing mortgage loans for servicing, the associated documentation process can be complex and labor intensive. This is even more of a challenge when dealing with a remote workforce. The Purchased Loan Processing Service is a hosted service offering an end-to-end solution to separate, classify and index those mortgage documents. This service delivers your mortgage documents with exceptions identified for both data mismatches and missing documents. Learn how this service can help reduce your infrastructure complexity, reduce costs and increase efficiency.

Complete, Essential, Basic
10/7/2020 12:30 Financial Services
Solutions to modernize your wealth management practice

Learn about Hyland's wealth management capabilities and what that means for managing your clients and their data in the most efficient way.

Complete, Essential, Basic
10/7/2020 13:15 Financial Services
Streamline business processes with OnBase Reporting and work distribution

In an ever-changing business landscape, having the ability to prioritize and efficiently distribute work to the appropriate resources becomes increasingly important. Join Anna Morlang and Justin Fandl as they discuss leveraging OnBase Case Management capabilities along with OnBase Reporting to help your financial institution identify and effectively distribute work based on things like service level agreements , important customer relationships and escalated/sensitive processing times. Leveraging these tools allows your organization to not only ensure that the highest priority items are assigned and completed by the user most fit to work on the request, but also that the workload is evenly dispersed across your workforce.

Complete, Essential
10/7/2020 14:45 Financial Services
What does the future look like for content and process in Banking?

Join this session to hear analysts from DocuLabs discuss key trends and opportunities in the Banking industry, specifically related to content and process technologies.This session will discuss how CIOs are adapting their strategies in this unique environment, some industry examples of how organizations are using these technologies to propel ahead in their digital transformation journeys and how are firms handling newer types of content. This is a great opportunity to hear from a leading analyst in our industry concerning business and technology trends, as well as the changing landscape of our virtual world.

Complete, Essential
10/9/2020 12:30 Government
Building great places to live and work in times of change

Great communities are built on engaged constituents and staff who are empowered with the tools that drive efficiency and foster collaboration. In this post-COVID world, providing government employees with online tools, mobile capabilities and geo-location of documents to do their work has never been more important. Learn how to manage the entire community development lifecycle, from application to plan review to licensing/permitting and inspections. Hear from Wasatch County on how they are leveraging OnBase to enhance plan review and land development workflows as well as business licensing and property assessment processes to meet the needs of a remote constituency.

Complete, Essential
10/7/2020 9:00 Government
Civic engagement during challenging times

Citizen engagement and accessibility has always been important, but a remote workforce presents new challenges for agenda management. Uncover how to handle agenda management in today's new "normal" with tools for paperless packets, video streaming and voting to enhance constituent engagement.

Complete, Essential
10/8/2020 12:30 Government
Electronic file sharing in an emergency environment

Are you prepared to share files electronically in times of emergency? Or are you still relying on paper-based methods or email where it's not even possible to easily share large volumes of documents. Hear how Sonoma County leveraged the ShareBase and OnBase integration to distribute over 85,000 documents to 200 insurance companies and 3800 constituents during wildfires and the lessons learned from their experience.

Complete, Essential
10/7/2020 9:00 Government
Engaging with constituents: Deploying a web portal to interact from any location

In today's digital-first world, engaging with constituents via their preferred methods is key to increasing accessibility, transparency and trust in government. Learn about Hyland portal options to enhance citizen engagement in the wake of COVID-19.

Complete, Essential
10/9/2020 13:15 Government
Extending your solutions across the organization for maximum value

Deploying your content services solutions across the organization can seem like a daunting task. But in a time when new challenges continue to pop up, it's more important than ever. Hear how the City of Bowling Green extended the value of their implementation with a 'do-it-yourself expansion' across divisions that enabled them to quickly adapt to today's evolving workplace challenges and government needs. See how the platform's capabilities enable you to easily improve processes across a wide range of government use cases.

Complete, Essential, Basic
10/7/2020 13:15 Government
Government kickoff: The impact of a national health crisis on customer priorities

We are living and working in an unprecedented time that has called for innovative and creative solutions to meet the needs of all government stakeholders. Join this session to hear a state of the union and see how agencies and departments are using the platform to help them work in a post-COVID environment, enable a remote workforce or future-proof their organization for the long term. Hear from Ottawa County about how they leveraged OnBase capabilities, including Workflow and Workview, to quickly build a COVID contact tracing app to protect the public health of their community.

Complete, Essential, Basic
10/7/2020 14:45 Government
How the cloud helps Colorado deliver services in a remote world

The Colorado Office of Information Technology (OIT) shares their experience of being a fully hosted, shared services provider and how the cloud enables them to better serve agencies given today's remote workforce and virtual challenges. From a day-to-day project and program perspective, learn about the implications and benefits of a hosted environment. Looking at the big picture, see how this aligns with the State's broader strategy to modernize and enhance the lives of all Coloradans, especially in times of greater need.

Complete, Essential, Basic
10/8/2020 13:15 Government
Improving responsiveness in times of need with Brainware for government

With ongoing budget and resource constraints, government workers continue to be stretched to do more with less. Manual document classification takes up critical time that could be spent on more value-added work. Discover how to automatically capture and quickly classify, validate and verify documents with a powerful solution and see how it works for Public Assistance applications and supporting documentation to speed benefit decisions for those in need.

Complete, Essential, Basic
10/8/2020 14:45 Government
Transforming how government agencies issue, verify and manage credentials remotely

Paper-based records, such as diplomas, professional licenses and permits are slow to print, easy to fake and difficult to verify. Join this session to learn how blockchain-anchored digital credentials increase efficiencies, reduce cost and mitigate fraud while also equipping organizations to create, issue and manage records in a remote environment. Hear how the New Mexico Higher Education Department launched a statewide credentialing initiative for educational institutions that will empower New Mexico schools and students with instantly verifiable credentials ' including diplomas, certificates, badges and transcripts.

Complete, Essential
10/6/2020 14:30 Hands-On Technical Training
Administration in the Hyland Cloud

Whether you've recently migrated to the Hyland Cloud or are rolling out your new hosted solutions, you may have questions like 'What administration tasks are the same as when it was on premise?' or 'Are there new tools to administer and grow the solution?' This course will outline the Cloud Architecture, things you can and should do yourself as well as when you should reach out to Hyland. Look forward to suggested tasks and duties to perform on a daily, weekly and monthly basis. We'll also cover troubleshooting and maintenance tips, and how to plan for expansion.

Complete
10/5/2020 14:30 Hands-On Technical Training
Administration in the Hyland Cloud

Whether you've recently migrated to the Hyland Cloud or are rolling out your new hosted solutions, you may have questions like 'What administration tasks are the same as when it was on premise?' or 'Are there new tools to administer and grow the solution?' This course will outline the Cloud Architecture, things you can and should do yourself as well as when you should reach out to Hyland. Look forward to suggested tasks and duties to perform on a daily, weekly and monthly basis. We'll also cover troubleshooting and maintenance tips, and how to plan for expansion.

Complete
10/5/2020 10:00 Hands-On Technical Training
Building your first workflow solution

Are you a system and workflow administrator who needs to maintain and build a workflow solution? If so, this course is for you. We'll introduce you to OnBase Studio and how to create a basic life cycle in workflow. You'll learn essential workflow functions such as ad hoc tasks, rules, actions and basic security in this hands-on approach to understanding the workflow interface, interactions and possibilities.

Complete
10/6/2020 10:00 Hands-On Technical Training
Building your first workflow solution

Are you a system and workflow administrator who needs to maintain and build a workflow solution? If so, this course is for you. We'll introduce you to OnBase Studio and how to create a basic life cycle in workflow. You'll learn essential workflow functions such as ad hoc tasks, rules, actions and basic security in this hands-on approach to understanding the workflow interface, interactions and possibilities.

Complete
10/6/2020 10:00 Hands-On Technical Training
Building your First WorkView Solution: Configure Customized Fundamental Business Applications

In this course, we will explore the very fundamentals of WorkView. We begin the course with easy-to-follow labs designed to help the participants understand the parts of a WorkView Solution and learn the configuration of each one of those parts. This class is ideal for someone who wants to obtain a solid fundamental knowledge of WorkView.

Complete
10/5/2020 10:00 Hands-On Technical Training
Building your First WorkView Solution: Configure Customized Fundamental Business Applications

In this course, we will explore the very fundamentals of WorkView. We begin the course with easy-to-follow labs designed to help the participants understand the parts of a WorkView Solution and learn the configuration of each one of those parts. This class is ideal for someone who wants to obtain a solid fundamental knowledge of WorkView.

Complete
10/6/2020 14:30 Hands-On Technical Training
Building your second workflow solution

If you have a basic understanding of how to build a Workflow solution ' or, if you've learned the essentials in our "Building your first workflow solution" session ' you'll be prepared to create your second workflow solution in this session. We'll walk you through designing essential work balancing among multiple users, how to configure administration-level security and available methods to provide related items to your users so they can make more informed decisions.

Complete
10/5/2020 14:30 Hands-On Technical Training
Building your second workflow solution

If you have a basic understanding of how to build a Workflow solution ' or, if you've learned the essentials in our "Building your first workflow solution" session ' you'll be prepared to create your second workflow solution in this session. We'll walk you through designing essential work balancing among multiple users, how to configure administration-level security and available methods to provide related items to your users so they can make more informed decisions.

Complete
10/5/2020 14:30 Hands-On Technical Training
Building your Second WorkView Solution: Expanding the Functionality of your WorkView Application

In this hands-on training session, we'll go beyond the basics and explore different type of relationships between classes. We will also build a true WorkView | Case Manager Solution by combining Workflow with Workview and approach different ways of querying Document and Workview Data between a single workflow process. This class is ideal for people with some experience with workflow and basic knowledge of Workview.

Complete
10/6/2020 14:30 Hands-On Technical Training
Building your Second WorkView Solution: Expanding the Functionality of your WorkView Application

In this hands-on training session, we'll go beyond the basics and explore different type of relationships between classes. We will also build a true WorkView | Case Manager Solution by combining Workflow with Workview and approach different ways of querying Document and Workview Data between a single workflow process. This class is ideal for people with some experience with workflow and basic knowledge of Workview.

Complete
10/6/2020 14:30 Hands-On Technical Training
Comprehensive solution exploration and modification

Join us as we dive into an existing solution fully configured and ready to review and modify. Follow the Unity Form as it creates WorkView objects using workflow rules, actions, properties and timers. Modify the Document Composition template to include WorkView attributes and then have workflow create the documents directly for you. Follow the solution through completion and then view and modify the Reporting Dashboard to show the real time health of Park County's Soil Samples OnBase Solution.

Complete
10/5/2020 14:30 Hands-On Technical Training
Comprehensive solution exploration and modification

Join us as we dive into an existing solution fully configured and ready to review and modify. Follow the Unity Form as it creates WorkView objects using workflow rules, actions, properties and timers. Modify the Document Composition template to include WorkView attributes and then have workflow create the documents directly for you. Follow the solution through completion and then view and modify the Reporting Dashboard to show the real time health of Park County's Soil Samples OnBase Solution.

Complete
10/5/2020 10:00 Hands-On Technical Training
Email-driven workflow solutions

With recent changes in OnBase surrounding workflow and email, there is a far wider range of capabilities accessible by leveraging email and Workflow together. This course will explore how to effectively route email based on non-traditional information (beyond the from/to/subject line), how to craft email notifications for future ingestion, and how to ultimately allow users to control Workflow solutions through simple email messaging. We will cover elements of Mailbox Importer, Outlook Integration, Distribution Services, Workflow and WorkView. Come to see how email looks in workflow, but stay to learn how a single letter can drive workflow approval.

Complete
10/6/2020 10:00 Hands-On Technical Training
Email-driven workflow solutions

With recent changes in OnBase surrounding workflow and email, there is a far wider range of capabilities accessible by leveraging email and Workflow together. This course will explore how to effectively route email based on non-traditional information (beyond the from/to/subject line), how to craft email notifications for future ingestion, and how to ultimately allow users to control Workflow solutions through simple email messaging. We will cover elements of Mailbox Importer, Outlook Integration, Distribution Services, Workflow and WorkView. Come to see how email looks in workflow, but stay to learn how a single letter can drive workflow approval.

Complete
10/5/2020 14:30 Hands-On Technical Training
Empowering process owners: Designing Workview solutions for dynamic control

Do you receive many requests to update and change your WorkView solutions? Frequent changes to business rules by IT Administrators can be very costly in terms of resources and time. In this course participants will explore solutions where administration for business process owners can be built directly into the WorkView application. By moving this configuration into the client interface, business process owners will gain greater control over maintaining and updating business rules. This creative approach to building WorkView solutions will further evolve what is possible in your organization.

Complete
10/6/2020 14:30 Hands-On Technical Training
Introduction to Brainware: Using intelligent capture to automate your indexing

Dial-up internet, Beanie Babies, Zima and manual indexing. What do all these things have in common? They were cool in the 1990's. Welcome to the year 2020, where Brainware intelligent capture is the new indexing. If you are ready for the future, join us in this hands-on course where we will build the integration between OnBase and Brainware in OnBase Studio. In addition, you will get some introductory exposure to Brainware project configuration.

Complete
10/5/2020 14:30 Hands-On Technical Training
Introduction to Brainware: Using intelligent capture to automate your indexing

Dial-up internet, Beanie Babies, Zima and manual indexing. What do all these things have in common? They were cool in the 1990's. Welcome to the year 2020, where Brainware intelligent capture is the new indexing. If you are ready for the future, join us in this hands-on course where we will build the integration between OnBase and Brainware in OnBase Studio. In addition, you will get some introductory exposure to Brainware project configuration.

Complete
10/5/2020 14:30 Hands-On Technical Training
Introduction to OnBase Foundation REST APIs

With the changes in Hyland's approach to APIs, this course will help you step into Hyland's new API set. Introduced in Foundation EP2, the REST APIs allow you to directly interface with Documents and OnBase Workflow. With this extensive set of capabilities, organizations can now quickly and easily develop custom interfaces and applications that make use of the standardized REST architecture, using the language and platform of their choice to easily and reliably consume a RESTful Web service that integrates cleanly with OnBase solutions.

Complete
10/6/2020 14:30 Hands-On Technical Training
Introduction to OnBase Foundation REST APIs

With the changes in Hyland's approach to APIs, this course will help you step into Hyland's new API set. Introduced in Foundation EP2, the REST APIs allow you to directly interface with Documents and OnBase Workflow. With this extensive set of capabilities, organizations can now quickly and easily develop custom interfaces and applications that make use of the standardized REST architecture, using the language and platform of their choice to easily and reliably consume a RESTful Web service that integrates cleanly with OnBase solutions.

Complete
10/5/2020 10:00 Hands-On Technical Training
Introduction to Unity Forms: Empowering Businesses to Create Simple Forms

Forms are an everyday part of our business processes, and whether you're a business process owner, OnBase Administrator, or a forms developer, building feature rich forms is a cinch with the Forms Designer. This course will cover the basics of building a Unity Form; adding Keywords, choosing a theme, adjusting your layout with form controls, autofill functionality, creating multi-page forms, restricting access to form sections or pages with user group-based security and more!

Complete
10/6/2020 10:00 Hands-On Technical Training
Introduction to Unity Forms: Empowering Businesses to Create Simple Forms

Forms are an everyday part of our business processes, and whether you're a business process owner, OnBase Administrator, or a forms developer, building feature rich forms is a cinch with the Forms Designer. This course will cover the basics of building a Unity Form; adding Keywords, choosing a theme, adjusting your layout with form controls, autofill functionality, creating multi-page forms, restricting access to form sections or pages with user group-based security and more!

Complete
10/6/2020 10:00 Hands-On Technical Training
Migrating to the Hyland Cloud

Join us as we talk through best practices, approaches and techniques to migrating your solutions to the cloud. Hosted by Hyland Cloud professionals, this session will help you prioritize, justify and plan your migration to Hyland's world-wide Cloud Services.

Complete
10/5/2020 10:00 Hands-On Technical Training
Migrating to the Hyland Cloud

Join us as we talk through best practices, approaches and techniques to migrating your solutions to the cloud. Hosted by Hyland Cloud professionals, this session will help you prioritize, justify and plan your migration to Hyland's world-wide Cloud Services.

Complete
10/6/2020 10:00 Hands-On Technical Training
New architecture with Hyland Identity Provider (IdP) for OnBase Foundation

Looking to implement standardized authentication in your organization? This course will walk you through Hyland's Identity and Access Management (IAM) architecture for OnBase Foundation to help you provide unified authentication across all your Hyland Solutions.

Complete
10/5/2020 10:00 Hands-On Technical Training
New architecture with Hyland Identity Provider (IdP) for OnBase Foundation

Looking to implement standardized authentication in your organization? This course will walk you through Hyland's Identity and Access Management (IAM) architecture for OnBase Foundation to help you provide unified authentication across all your Hyland Solutions.

Complete
10/6/2020 10:00 Hands-On Technical Training
OnBase 101: The end user experience

Welcome to the world of OnBase! This hands-on course will introduce you to the essential concepts of OnBase and take you on a tour of the major functional areas from a user perspective. You'll learn about the different clients, how they align with user needs and the capabilities available to users and process owners. We'll cover the options available to customize the experience, show how OnBase fits alongside other applications and explore the products and functionality that help create a business solution. Use this knowledge to quickly adapt to your changing business processes.

Complete
10/5/2020 10:00 Hands-On Technical Training
OnBase 101: The end user experience

Welcome to the world of OnBase! This hands-on course will introduce you to the essential concepts of OnBase and take you on a tour of the major functional areas from a user perspective. You'll learn about the different clients, how they align with user needs and the capabilities available to users and process owners. We'll cover the options available to customize the experience, show how OnBase fits alongside other applications and explore the products and functionality that help create a business solution. Use this knowledge to quickly adapt to your changing business processes.

Complete
10/6/2020 14:30 Hands-On Technical Training
OnBase 201: A technical introduction to OnBase

Are you new to OnBase? Learn how to configure an OnBase solution in this hands-on session. We'll start with a basic solution design and then move on to configuring keywords, document types, Unity Forms and even a basic Workflow. By the end of this session, you'll have built an OnBase solution. Use this resource to guide you back at your organization when configuring a new OnBase solution, evaluating an existing solution or expanding your current OnBase solution.

Complete
10/5/2020 14:30 Hands-On Technical Training
OnBase 201: A technical introduction to OnBase

Are you new to OnBase? Learn how to configure an OnBase solution in this hands-on session. We'll start with a basic solution design and then move on to configuring keywords, document types, Unity Forms and even a basic Workflow. By the end of this session, you'll have built an OnBase solution. Use this resource to guide you back at your organization when configuring a new OnBase solution, evaluating an existing solution or expanding your current OnBase solution.

Complete
10/6/2020 10:00 Hands-On Technical Training
OnBase administrators' handbook

What are the things that every administrator needs to know about successfully owning and growing your solution? What are the areas of functionality you never knew about or forgot existed that can help make your day to day administration easier? What do you need to pay attention to in order to ensure your solution stays up to date and meets user needs? This session will address these questions and more as we explore best practices and tips for OnBase administrators. We'll look at common misconceptions that create barriers to user adoption and some of the techniques you can deploy to ensure the system runs smoothly for the times you are away from the office at. Join our OnBase professionals as they walk you through a day in the life of an OnBase administrator.

Complete
10/5/2020 10:00 Hands-On Technical Training
OnBase administrators' handbook

What are the things that every administrator needs to know about successfully owning and growing your solution? What are the areas of functionality you never knew about or forgot existed that can help make your day to day administration easier? What do you need to pay attention to in order to ensure your solution stays up to date and meets user needs? This session will address these questions and more as we explore best practices and tips for OnBase administrators. We'll look at common misconceptions that create barriers to user adoption and some of the techniques you can deploy to ensure the system runs smoothly for the times you are away from the office at. Join our OnBase professionals as they walk you through a day in the life of an OnBase administrator.

Complete
10/6/2020 14:30 Hands-On Technical Training
OnBase System Administration recertification

This course will explore the changes in OnBase as well as new features and best practices that will directly impact system administration. The class will also interactively explore areas of OnBase functionality and how they can be used to resolve user and organizational needs. Upon successfully completing this course, any individual who was or is an OnBase Certified System Administrator (OCSA) or OnBase Advanced System Administrator (OCASA) will have their certification status updated for an additional two years.

Complete
10/5/2020 14:30 Hands-On Technical Training
OnBase System Administration recertification

This course will explore the changes in OnBase as well as new features and best practices that will directly impact system administration. The class will also interactively explore areas of OnBase functionality and how they can be used to resolve user and organizational needs. Upon successfully completing this course, any individual who was or is an OnBase Certified System Administrator (OCSA) or OnBase Advanced System Administrator (OCASA) will have their certification status updated for an additional two years.

Complete
10/5/2020 10:00 Hands-On Technical Training
Perceptive Content Foundation and Experience Apps

Perceptive Content Foundation & Experience Content Apps is designed to better acquainted you with the latest and greatest additions and updates to the Perceptive Content platform. With a focus on the Foundation release and what that means for you and your organization, we will discuss new features and best practices. This session will provide hands-on activities exploring the changes in both Perceptive Content and also with Experience Content Apps including integration with ShareBase's Sharing as a Service platform and how you can make the most out of these additions.

Complete
10/5/2020 14:30 Hands-On Technical Training
Perceptive Content system administration: Next steps

So you've installed your Perceptive Content server and database. But what do you do next? How does it all stay running? What settings need to change as your solution and environment evolve? Check out a class that covers the general topology of your environment, the communication required to keep the solution running and initial troubleshooting steps to take when a problem occurs. Recommended audience: On-premise customers. The majority of the class covers server side information and GCS customers would not have access to that environment.

Complete
10/6/2020 10:00 Hands-On Technical Training
Perceptive Content workflow level 2 tips and tricks

This course is designed for those that have built or modified an existing Perceptive workflow but would like to learn some tips and tricks associated with building a workflow process. We will cover such concepts as copying queues, creating a super queue based on Perceptive Content groups, out of office, routing between processes and more. We will also take time to discuss tips and tricks your peers have to offer.

Complete
10/6/2020 14:30 Hands-On Technical Training
Reporting Dashboards

As important as it is to manage and gather documents, data and processes, it is equally, if not MORE important to be able to report and analyze information to monitor your system and business health. In this introductory session, you will learn the basics of OnBase Reporting Dashboards and how to leverage its native functionalities to create dynamic, responsive and meaningful dashboards for your end users and stakeholders in record time.

Complete
10/5/2020 14:30 Hands-On Technical Training
Reporting Dashboards

As important as it is to manage and gather documents, data and processes, it is equally, if not MORE important to be able to report and analyze information to monitor your system and business health. In this introductory session, you will learn the basics of OnBase Reporting Dashboards and how to leverage its native functionalities to create dynamic, responsive and meaningful dashboards for your end users and stakeholders in record time.

Complete
10/6/2020 14:30 Hands-On Technical Training
Retention Policy Manager

Now that your organization stores its documents in Perceptive Content, how do you purge them when they are no longer needed? Use Perceptive Content's Retention Policy Manager! In this course you will learn to set up retention policies to account for different phases and dispositions your documents can enter based on potential retention schedule scenarios. Join us for hands-on learning to improve your Perceptive Content retention policy.

Complete
10/6/2020 10:00 Hands-On Technical Training
Take Your Scan Queues to the Next Level with Capture Process Designer

Stop by and be amazed at the latest in Hyland Capture technology. If you haven't built scan queues in Studio yet, let's configure them together! In this hands-on course, you will see how logic and efficiency can be built into the document imaging world. We will also take time to highlight how Brainware can integrate with OnBase.

Complete
10/5/2020 10:00 Hands-On Technical Training
Take Your Scan Queues to the Next Level with Capture Process Designer

Stop by and be amazed at the latest in Hyland Capture technology. If you haven't built scan queues in Studio yet, let's configure them together! In this hands-on course, you will see how logic and efficiency can be built into the document imaging world. We will also take time to highlight how Brainware can integrate with OnBase.

Complete
10/6/2020 14:30 Hands-On Technical Training
Troubleshooting OnBase Workflow: Escape room adventure

Our workflow is not working properly! If we don't fix it soon, payroll won't be done! In this escape room style session, learn how to troubleshoot workflow like a pro! Take a closer look at common workflow issues and errors in these fun, hands-on activities. Master the use of tools like Diagnostics Console, Diagnostics Service, Workflow Doctor, Workflow Trace and more to unlock clues to fix a broken Life Cycle - ensuring your team gets paid!

Complete
10/5/2020 14:30 Hands-On Technical Training
Troubleshooting OnBase Workflow: Escape room adventure

Our workflow is not working properly! If we don't fix it soon, payroll won't be done! In this escape room style session, learn how to troubleshoot workflow like a pro! Take a closer look at common workflow issues and errors in these fun, hands-on activities. Master the use of tools like Diagnostics Console, Diagnostics Service, Workflow Doctor, Workflow Trace and more to unlock clues to fix a broken Life Cycle - ensuring your team gets paid!

Complete
10/5/2020 10:00 Hands-On Technical Training
Workflow's latest enhancements: Learn the newest features and functionality of workflow

Workflow has grown substantially over the years. These changes modify not only workflow triggers, but introduce new functionality for handling keywords, designing and migrating solutions, and logging functionality. This course will cover not only the changes, but how to appropriately add them to new and existing solutions.

Complete
10/6/2020 10:00 Hands-On Technical Training
Workflow's latest enhancements: Learn the newest features and functionality of workflow

Workflow has grown substantially over the years. These changes modify not only workflow triggers, but introduce new functionality for handling keywords, designing and migrating solutions, and logging functionality. This course will cover not only the changes, but how to appropriately add them to new and existing solutions.

Complete
10/5/2020 10:00 Hands-On Technical Training
WorkView user interface and experience design

One of the most visible parts of your WorkView solution is the user interface. In this course participants will learn about general interface design best practices including examples of good and bad design. Next, participants will learn how to leverage Cascading Stylesheets to change the rules of how objects are displayed. Finally, the topic of Client-side JavaScript will be explored. This will include sample solutions commonly needed in most implementations.

Complete
10/6/2020 10:00 Hands-On Technical Training
WorkView user interface and experience design

One of the most visible parts of your WorkView solution is the user interface. In this course participants will learn about general interface design best practices including examples of good and bad design. Next, participants will learn how to leverage Cascading Stylesheets to change the rules of how objects are displayed. Finally, the topic of Client-side JavaScript will be explored. This will include sample solutions commonly needed in most implementations.

Complete
10/8/2020 13:15 Healthcare
Automate Epic Referral Entry using OnBase

Could streamlining your external referral process attract more patients? This session will illustrate how OnBase can automate the referral process in Epic, reducing the need for data entry and enhancing the patient experience. We'll show you how referrals are automatically created in your Epic system and routed to the appropriate Epic authorization queue via OnBase workflow, HL7, Doc Imaging and Epic Integration. You'll see how you can create new referrals from OnBase, fill in additional documentation for existing referrals in your Epic EMR and more.

Complete, Essential
10/7/2020 14:45 Healthcare
Complete the patient record: Adding enterprise imaging to your clinical content services

Join our enterprise imaging 101 course for OnBase clinical customers. You'll get an overview of our enterprise imaging product lines. We will identify key applications of these products throughout the health system, outline the associated benefits and provide suggestions for how best to begin implementing.

Complete, Essential, Basic
10/7/2020 12:30 Healthcare
Emergency preparedness and crisis management: What we learned from COVID-19

The coronavirus pandemic created a series of new challenges for healthcare organizations - from patient surge to containment - that providers needed to respond to quickly. Innovation became a core competecy for the provider organization. In this session, learn the strategies and technologies that were implemented and leveraged by providers in key COVID-19 hot spots that met these new demands.

Complete, Essential
10/9/2020 13:15 Healthcare
Enabling remote work and patient interaction with Hyland

We examine how Hyland Healthcare solutions can drastically improve your organization's e-check-in and telehealth workflows, more important now than ever before. Both require a new level of content exchange and interaction. Our Hyland Mobile Healthcare solution easily and efficiently enables your organization to reach 100 percent of your patient population remotely, empowering patients and providers to complete forms requiring electronic signature. This clinical content is then stored in OnBase and integrated to the electronic health record (EHR). Moreover, our NilRead enterprise and diagnostic viewer integrates with Epic MyChart to make medical images accessible to patients via the EHR portal.

Complete, Essential
10/7/2020 13:15 Healthcare
Governance for decision making: Who's on first?

Today, healthcare operates in a complex array of applications that bring together the vital information to care for patients, and also produce output to memorialize that care. The creation of documentation can have unintended consequences when decisions are not in lock-step with current practices and organization policies. Too often, when committee charters are developed, they are outlined with a single purpose. In fact, a governance structure should have avenues to and from various channels, depending on issues that arise during committee discussion. Integrating specific committee charters into an organizational-wide IT governance strategy allows alignment with higher level senior personas across the organization, and insures that organizational vision, guiding principles, and top strategies are in alignment with recommendations, plans, and operational strategies. This presentation will focus on the integration and consequences when governance fails to integrate vertically across the healthcare organization.

Complete, Essential
10/7/2020 12:30 Healthcare
HIM operational tools that promote efficiency

This session will provide an overview of the OnBase tools Nemours leverages to improve the efficiency of its HIM processes. Tools include an error reference manual, testing spreadsheets, document type indexing spreadsheets and more. We'll focus on testing and troubleshooting and highlight the functionality, usability, accessibility and performance of OnBase in an HIM environment.

Complete, Essential
10/8/2020 12:30 Healthcare
How COVID-19 impacted Health IT

New data from Signify Research outlines the global impact COVID-19 is having on healthcare organizations and health IT adoption. Get an in-depth look at the data with special attention to medical imaging, artificial intelligence and analytics.

Complete, Essential
10/9/2020 12:30 Healthcare
Improving the patient experience with NilRead and Epic MyChart

NYU Langone highlights how it is integrating NilRead enterprise viewer with Epic MyChart to provide patients with direct access to their medical images via the portal, improving the patient experience and facilitating image sharing with other clinical stakeholders.

Complete, Essential
10/9/2020 12:30 Healthcare
Innovation in Healthcare: How Hyland looks ahead and how you can help

Healthcare is in a constant state of change, accelerated by adoption of technology and an explosion of options. In this session, Mike Wright, Director of Product Management and Brian Adams, Manager of Healthcare Product Owners talk about how Hyland is creating a mindset culture of innovation and evolving processes to empower employees to be an integral part of innovation. Your input as a customer is also critical to this success'join Mike and Brian to understand why and how you can help.

Complete, Essential, Basic
10/7/2020 13:15 Healthcare
Integrating with Epic: Updates and new developments

Join the Hyland Product and Solution teams as we discuss the next phase of the critical integration with Epic Hyperspace. Learn about recent changes, what's coming and how Hyland is working with Epic to make the jump into Hyperdrive and Hyperspace web.

Complete, Essential, Basic
10/8/2020 12:30 Healthcare
New ways to automate healthcare processes with intelligent capture

Every day individuals and teams across the healthcare landscape are challenged to do more with less while providing exceptional patient care to those they serve. See how Hyland's continually evolving capture technologies can help you rise to meet that challenge via enhancements to our Medical Records Classification solutions, as well as two new solutions for insurance card extraction and claim validation.

Complete, Essential
10/8/2020 14:45 Healthcare
ROI of Moving to Hyland Cloud In Healthcare

Why should healthcare organizations consider moving to the cloud? There are many drivers for a cloud-based IT strategy, including newly emerging considerations as a result of COVID-19. This session provides an in-depth look at many of the hard return on investment metrics of a move to the cloud, referencing actual figures from healthcare clients. Parkview Health will also provide insight about its decision to transition to the cloud.

Complete, Essential, Basic
10/8/2020 14:45 Healthcare
Using leadership and teamwork to drive HIMSS EMRAM Stage 7 success

Northeast Georgia Health System shares tips based on its successful journey to EMR Adoption Model (EMRAM) Stage 7, held by only 7 percent of U.S. hospitals. Learn how strong organizational leadership and teamwork, along with Hyland's free consulting services, can improve your HIMSS Analytics certification experience.

Complete, Essential
10/7/2020 9:00 Higher Education
Digital Credentials: Defending the value of higher education in a transformational time

This is a transformational period for higher education institutions, with student mobility and the need for guided career pathways ' including being able to leverage the campus as a platform for lifelong learning ' coinciding with the need to protect institutional brands from fraud. These realities all demand a new approach to how learning is recognized and verified. Digital Credentials offer a pathway to reducing fraud, increasing efficiencies and providing access to opportunities for lifelong learning. Join us to learn more about how you can create, issue and manage digitally native, instantly verifiable and recipient-owned credentials that empower students and protect higher education institutions.

Complete, Essential
10/8/2020 13:15 Higher Education
Driving core processes in today's work environment: Integration best practices, tips and tricks in higher education

As schools continue to face reduced budgets and resources, it's critical to maximize return on your technology investments. This includes effectively integrating solutions with your existing systems in order to drive core processes more efficiently, and avoid disruption to operations. Discover integration best practices, tips and tricks in this informative session.

Complete, Essential
10/7/2020 13:15 Higher Education
Extend your solutions for maximum value in a challenging economy: Best practices from the University of Colorado

Deploying your content services solutions across campus can seem like a daunting task, but in a challenging economy it is more important than ever to take full advantage of your existing technology. Learn how the University of Colorado expanded their OnBase implementation to extend the value of the platform and maximize return on investment. See the best practices and tools the school leverages to help departments implement OnBase, including a communications portal, distributed administrators and personalized, extensive training and support.

Complete, Essential, Basic
10/7/2020 14:45 Higher Education
Future-proofing with the cloud: How Butler University made its migration business case and realized a significant return on investment

Moving to the cloud can help your school reduce IT maintenance and support costs while enabling secure content storage and access to information anytime, anywhere. Are you ready to make the move, but don't know where to start? Hear how Butler University made the business case and migrated its platform to the Hyland cloud. You'll see how this enabled the institution to reduce costs and extend the value of its investment in OnBase for a future-proof infrastructure.

Complete, Essential, Basic
10/7/2020 12:30 Higher Education
Higher Education kick-off: New challenges and solutions for a new normal

We are living and working in an unprecedented time that has called for innovative and creative solutions to meet the needs of all educational stakeholders. Join this session to hear a state of the market; you'll learn how schools are using technology to help them work in a post-COVID environment, enable a remote workforce and future-proof their institution for the long-term. We'll also share how San Diego State University leveraged OnBase to manage mission-critical processes and keep the lights on after the sudden work from home mandate when business was at risk to come to a complete stop.

Complete, Essential, Basic
10/8/2020 12:30 Higher Education
Interacting in times of change: Integrating forms and workflow with your existing student web sites

In today's digital-first world, key to enhancing the student experience is engaging with students using their preferred methods, and continually improving responsiveness. See how one university integrated forms and workflow with their existing web sites to enable students to quickly and easily submit requests, forms and supporting documentation online, accelerating workflow while improving communication.

Complete, Essential, Basic
10/7/2020 9:00 Higher Education
Streamlined, secure and stress-free: Transforming financial aid processing

For years, schools have sought to eliminate long lines at the Financial Aid office, and with an expected increase in aid applications, the need for efficient and effective processing is more important than ever. Today's world also brings the new challenge of needing to serve students ' who may not be on your physical campus ' with staff who may also be working remotely. In this session, you'll learn how your peers use OnBase and Perceptive Content to increase efficiency, securely manage sensitive information, and improve communications in ways that increase student satisfaction while freeing up your staff to focus on higher-value work.

Complete, Essential
10/9/2020 12:30 Higher Education
Transformative solutions and services for transcript processing that meet today's virtual needs

Efficient, fast enrollment of students has never been more important with more individuals expected to be transferring schools this academic year. In this session, we'll explore options for processing transcripts that meet your virtual needs and budget requirements. Hear how California State University, East Bay was able to quickly and efficiently implement Brainware for Transcripts to transform the student and staff experience, including vastly reducing manual data entry. Discover how their Enrollment Management team was able to clear processing backlogs and automate the process of matching transcripts to the right student in PeopleSoft, among other improvements.

Complete, Essential
10/7/2020 9:00 Hyland Fundamentals
Elevating the status of your Hyland solution: Combating the content contenders

Do you encounter situations where someone in your organization says, "Why do we need this Hyland solution when we can store our content in (name another repository)?" How do you respond? Simple. By changing the conversation from one of content STORAGE to one of content SERVICES. This session will show you how to have that conversation. Armed with a proven methodology and evaluation checklists, you'll leave ready to combat the content contenders.

Complete, Essential
10/7/2020 9:00 Hyland Fundamentals
Evaluating and expanding your Hyland solution: Best practices to maximize value

Some of the most common questions we hear from longtime Hyland customers are: "What else should I be doing with my solution to add value? When I design an initial solution, how do I know that I'm including everything I should be?" And in 2020, those questions take on a whole new meaning. Hyland experts will tell you where you can add immediate value, teach you how to evaluate your current solution, and show you how to build a roadmap for future success.

Complete, Essential, Basic
10/7/2020 9:00 Hyland Fundamentals
Hyland 101: An introduction to the platform

Whether you're new to Hyland or have enjoyed our comprehensive portfolio of products for many years, there are a lot of exciting and valuable features to learn about this year. This session introduces you to the breadth and depth of Hyland's portfolio and will help you identify opportunities to maximize your investment.

Complete, Essential, Basic
10/8/2020 13:15 Hyland Vision & Innovation
Artificial intelligence and machine learning in your solutions

This session, delivered by Hyland and industry thought leader, Pandata, will give you insight into Hyland's journey with artificial intelligence (AI) and machine learning. We'll delve into our future strategy, share how we are infusing ethics into our practice and discuss how you can start leveraging AI.

Complete, Essential
10/8/2020 12:30 Hyland Vision & Innovation
Blockchain: The future of verifiable documents at Hyland

This session will provide an introduction to blockchain and how it enhances institutions' digitization efforts. We'll explain the technology behind Hyland Credentials and explore real-world solutions that are available today.

Complete, Essential
10/9/2020 12:30 Hyland Vision & Innovation
Fireside chat with Hyland Product Executives

Join us for a Fireside chat with Hyland Product Executives. In this session, Hyland's product leaders will discuss details of our vision, strategy and roadmap and answer your questions live!

Complete, Essential
10/7/2020 12:30 Hyland Vision & Innovation
Foundation strategy: How does this affect my solution?

This session will provide clarity around Hyland's Foundation versioning strategy and the future direction of the Hyland Experience Platform (HxP). We'll provide clarity around the concepts of Enhancement Packs (EPs) and Long Term Releases (LTRs) and outline the current release schedule across our product lines. You'll learn how to benefit fully from more frequent releases, easier upgrades and enhanced features in the products you already own. We'll also show the relationship between Foundation versions and the new capabilities becoming available within the HxP.

Complete, Essential
10/8/2020 14:45 Hyland Vision & Innovation
Introducing Hyland RPA

Hyland RPA is a comprehensive Robotic Process Automation (RPA) suite that accelerates digital processes by automating manual, repetitive tasks. With everything you need to embrace the technology'from process analysis to bot management'Hyland RPA will streamline your processes and free knowledge workers to spend time on more valuable activities. Join this session to see how you can optimize your solutions with Hyland RPA!

Complete, Essential, Basic
10/7/2020 14:45 Hyland Vision & Innovation
The future of solution building and deployment at Hyland

What does the future of application building and deployment look like with Hyland? This session will provide a glimpse into the future with a demonstration of a prototype of Hyland's new Application Builder tool and discussion of the app-building roadmap. You'll learn how this will complement your current configuration tools, provide new and improved ways to manage your environment and allow you to deliver apps and solutions into the hands of your users quicker than ever.

Complete, Essential
10/8/2020 14:45 Hyland Vision & Innovation
The Hyland portfolio roadmap

Psst' Do you want access to the top-secret Hyland portfolio roadmap? If so, attend this session to find out all of the exciting plans that Hyland has for our products and solutions. We'll be covering the product vision and strategy and a high-level roadmap of our key initiatives. The insights from this session will help you plan for the future with Hyland.

Complete, Essential
10/7/2020 13:15 Hyland Vision & Innovation
The next generation Hyland user experience

This session will preview the look, feel and design philosophy going into the next generation of user experience at Hyland.

Complete, Essential
10/8/2020 14:45 Insurance
Automate correspondence and increase engagement with policyholders: Content Composer for Insurance

The insurance customer experience is evolving rapidly in today's new normal, and it is critical for insurance organizations to be able to deliver timely, accurate and compliant communications to current and prospective policyholders. Additionally, insureds need to be able to communicate through the channels with which they are most comfortable, whether by email, web chat, text or social media. Content Composer has helped insurers optimize correspondence and connect with policyholders from start to finish for more than 20 years. In this session, we will provide an overview of how the Content Composer solution can play a pivotal role in transforming policyholder communications that are digital, consistent, personalized and secure. We'll also explore tailored use-cases and benefits for insurance organizations.

Complete, Essential, Basic
10/7/2020 13:15 Insurance
Insurance customers share how OnBase helped them adjust to today's business challenges

While 2020 isn't yet in hindsight, we do have a clear vision of the challenges we've all faced thus far. The good news? Many of our customers have been able to leverage their existing OnBase solutions to quickly solve rapidly evolving, critical business challenges. During this session, we will share how your peers have succeeded in rising above today's significant challenges. Come hear their stories, including lessons learned along the way and unforeseen benefits they achieved, ask questions and get ideas for your own OnBase environment.

Complete, Essential, Basic
10/7/2020 12:30 Insurance
Join your peers to hear from one of today's leading analysts about the state of the Insurance industry

Join this session to hear Mike Fitzgerald from CB Insights discuss key opportunities and threats that should demand attention from insurers over the next 12 to 18 months. This is a great opportunity to hear from a leading analyst in our industry concerning business and technology trends, as well as the changing landscape of our virtual world.

Complete, Essential
10/9/2020 13:15 Insurance
Learn how digital-based, virtual field inspections help you meet today's needs for claim resolution

Fast, efficient claim resolution is a key component of customer experience, and field inspections are changing with the times. Join this session to get a preview of Hyland's new virtual field inspection solution, and discover how OnBase OnSite enables insurance field staff, contractors and customers to collaborate remotely with claims adjusters, customer support representatives and underwriters in real time. OnBase OnSite also provides the ability to do more inspections in less time, reducing the cost per inspection as well as overall claim resolution time frames.

Complete, Essential
10/9/2020 12:30 Insurance
Learn how the OnBase Integration for Guidewire is transforming claims processes for carriers

Keeping data synchronized and accessible between enterprise content management systems and core claims systems can be a challenge for carriers in these rapidly evolving times. In this session, hear how Hyland and Guidewire Software have developed an updated bi-directional integration of the Guidewire Insurance Suite to OnBase. Through both discussion and a live demo, solution experts will share how carriers can take advantage of this optimized Guidewire Integration to significantly transform their claims processes.

Complete, Essential, Basic
10/8/2020 12:30 Insurance
Power in simplicity: Explore how bi-directional integrated workflows for Duck Creek are transforming carrier capabilities

Keeping data and documents synchronized and accessible between enterprise content management systems and core insurance systems can be challenging and time consuming for insurance carriers even in normal times. Today's carriers have had to rapidly evolve their offerings and solutions, sometimes on a day-to-day basis, in order to accommodate current realities ' all while maintaining customer service, retention, and growth. In this session and claims demonstration, learn about the new, bi-directional integration of Duck Creek Technologies' core systems to OnBase, and how you can take advantage of the Duck Creek Anywhere Managed Integration to significantly streamline your Claims, Policy, and Billing workflows. You'll also gain insight into the value of Duck Creek solution partners, and how carriers are leveraging various third-party data sources and services integrations to transform the way they do business.

Complete, Essential, Basic
10/7/2020 14:45 Insurance
RegTech: Compliance doesn't change even during changing times, but regulatory technology can help

Things have certainly changed this year, and both individuals and businesses have been forced to do things differently. One thing that hasn't changed is that banks, insurance companies and other financial institutions still have to comply with industry regulations and compliance guidelines. If anything, the need to ensure compliance has increased. In this session, we will define the regulatory technology (RegTech) market, discuss its recent growth and importance and hear from Hyland industry experts as they highlight some of Hyland's Reg Tech solutions.

Complete, Essential
10/8/2020 13:15 Insurance
What does the future look like for content and process in Insurance?

Join this session to hear analysts from DocuLabs discuss key trends and opportunities in the insurance industry, specifically related to content and process technologies.This session will discuss how CIOs are adapting their strategies in this unique environment, some industry examples of how organizations are using these technologies to propel ahead in their digital transformation journeys and how are firms handling newer types of content. This is a great opportunity to hear from a leading analyst in our industry concerning business and technology trends, as well as the changing landscape of our virtual world.

Complete, Essential
10/9/2020 11:00 Keynotes
A Conversation with America Ferrera

Hear from award-winning actor, producer, director, author and activist America Ferrera about authenticity and innovation. She will be interviewed by Eva Saha, a professional emcee, moderator and presenter best known as a TV personality on the Emmy Award winning entertainment show, 190 North, on Chicago's ABC7.

Complete, Essential, Basic
10/9/2020 14:45 Keynotes
Closing Concert with Darius Rucker

Three-time GRAMMY Award winner Darius Rucker will be performing a virtual concert exclusively for the Hyland Community!

Complete, Essential, Basic
10/8/2020 11:00 Keynotes
Thursday Keynote with Guest Speaker Juliet Funt and Hyland Executive Vice President and Chief Product Officer, John Phelan

Before the challenges of 2020, improving efficiency and team communication skills were merely nice to have at most companies. Now and for the foreseeable future, these skill sets have become critical for success. Juliet Funt is the perfect guide for helping you master them. The tools and practices she will share will give workers at home and in the office the boost they need to succeed during these unprecedented times. She will also share fresh data on employee morale and dive into customized content, including insight on: - How the most efficient workers plan the day - Setting boundaries between work and family - Replacing live training with virtual education - Using strategic pauses to overcome stress and change - Optimizing email in the new environment - Meeting skills in a virtual environment - Streamlining team communication Hyland Executive Vice President and Chief Product Officer, John Phelan, will also provide a look at Hyland product advancements and how they fit into today's tech themes.

Complete, Essential, Basic
10/7/202 11:00 Keynotes
Welcome Keynote with Hyland President and CEO, Bill Priemer, and Hyland Executive Vice President and Chief Commercial Officer, Ed McQuiston

Join our Welcome Keynote as Bill Priemer, Hyland President and CEO, shares Hyland's vision to evolve. Ed McQuiston, Executive Vice President and Chief Commercial Officer, Global Sales and Marketing, will also discuss how Hyland is helping you adapt to the new normal and prepare for what's next.

Complete, Essential, Basic
10/7/2020 9:00 LawLogix
How IT plays a role in HR compliance

Does your organization have a solid grasp on I-9 compliance? This session will allow you to understand the critical role of software in the HR onboarding process, including how to help your organization understand I-9 compliance, set policy and create an integrated workflow to improve satisfaction and compliance.

Complete, Essential, Basic
10/7/2020 16:15 Networking and Fun
Blockchain for the curious or the enthusiast

Share your knowledge with peers and organizations like yours. (Tech Enthusiasts, Use Case Enthusiasts)

Complete, Essential
10/8/2020 14:00 Networking and Fun
Bread Making

Satisfy those carb carvings with an easy bread-making demo

Complete, Essential
10/9/2020 9:30 Networking and Fun
CommunityLIVE Fuzzy Socks

Wear your welcome kit socks and network by color

Complete, Essential
10/9/2020 13:50 Networking and Fun
CommunityLIVE t-shirt

Wear your welcome kit T-shirts and network by color

Complete, Essential
10/7/2020 15:20 Networking and Fun
Cookie Decorating

Test your creative skills, and don't forget to bring your welcome kit cookie cutter!

Complete, Essential
10/8/2020 9:30 Networking and Fun
EMEA networking

Share your knowledge with peers and organizations like yours.

Complete, Essential
10/9/2020 14:00 Networking and Fun
Four-ingredient pizza date

For this cooking demo, make sure you have flour, plain 2% or whole fat Greek yogurt, baking powder and salt to make

Complete, Essential
10/8/2020 13:50 Networking and Fun
It's Magic Time! 3 Card Monte Tutorial

David Harris, aka Magic Boy, will dazzle you with some amazing tricks

Complete, Essential, Basic
10/7/2020 12:15 Networking and Fun
It's Magic Time! Cups & balls and tower trick

David Harris, aka Magic Boy, will dazzle you with some amazing tricks

Complete, Essential, Basic
10/8/2020 16:40 Networking and Fun
Mixology 101: Tiki Mocktail

Tune in to learn how to make some tropical beverages

Complete, Essential
10/7/2020 16:40 Networking and Fun
Mixology 101: Tropical paradise mocktail

Tune in to learn how to make some tropical beverages

Complete, Essential
10/7/2020 9:45 Networking and Fun
Networking by Industry

Share your knowledge with peers and organizations like yours. (Financial, Government, Healthcare, Higher Education, Insurance)

Complete, Essential
10/8/2020 14:00 Networking and Fun
Networking by Interests (Netflix, Music & Book Club favorites)

What are you watching, listening to and reading while stuck at home?

Complete, Essential
10/7/2020 14:00 Networking and Fun
Networking by Product

Share your knowledge with peers and organizations like yours. (Brainware, Hyland Cloud, OnBase, Perceptive Content, ShareBase)

Complete, Essential
10/8/2020 11:50 Networking and Fun
Networking by Role

Share your knowledge with peers and organizations like yours. (Accounts Payable, Businesss End User, Human Resources, System & IT, System Administrators)

Complete, Essential
10/8/2020 15:30 Networking and Fun
OSEG & PCAT networking

Share your knowledge with peers and organizations like yours. (OnBase Solutions & Perceptive Content)

Complete, Essential
10/7/2020 15:30 Networking and Fun
VOGUES networking

Share your knowledge with peers and organizations like yours. (Credit Union, Financial Services, Government, Healthcare, Higher Education, Insurance)

Complete, Essential
10/9/2020 15:30 Networking and Fun
Yappy Hour: Home edition - Bring your own pet

Show off your pet and bring your cat, dog, fish or birds

Complete, Essential, Basic
10/7/2020 12:30 Product: OnBase
Hyland's Microsoft modernization strategy in a cloud-first world

Moving to Office 365? Join this session to learn the latest Hyland developments regarding our integrations with Microsoft products. We'll focus on the OnBase integrations for Microsoft Office and Outlook, review the Integrated Office Viewer / Hyland Office Broker (new in Foundation EP1), and look at plans for Hyland's new modern Outlook add-in with a preview available against OnBase Foundation EP4. We will discuss current support for Office 365 and share insights around integrating with other Microsoft products as we look to collect your feedback on our future direction.

Complete, Essential
10/7/2020 9:00 Product: OnBase
Introduction to OnBase Integration: Synching systems to keep business running through a pandemic and beyond

In times of crisis we see where our current processes break down, and throughout the global healthcare crisis caused by COVID-19, we've seen how important it is to ensure reliable connections between business systems. When OnBase is integrated with your other business systems you reduce siloed applications, out-of-sync data and inefficient work processes. But with so many products and solutions that allow OnBase to integrate with other applications in your IT landscape, it's not easy to determine the advantages of one integration method over another. At the end of this session, you will have the confidence to know what options are available - and which are right for you.

Complete, Essential
10/8/2020 12:30 Product: OnBase
Introduction to Workflow: Automating business processes with OnBase to empower your distributed workforce

Digital transformation is not only a necessity in today's world ' it can be a great competitive advantage. Organizations that get the right information to the right person at the right time will thrive in today's business climate as well as in the new way of doing business in the future. You may have begun your own digital transformation journey by recognizing all the problems with paper documents, but your journey significantly accelerates when you allow digital documents to work for you through the power of business process automation. This is where Workflow comes in. In fact, customers who have OnBase Workflow report that they cannot live without it. So, what are you waiting for? This session is your introduction to the wide world of automating business processes with OnBase. You'll learn about the functional pillars of workflow, how OnBase Studio makes the process of creating workflow solutions code-free and complementary products that take automated processes to the next level. We'll only be scratching the surface, but give us 30 minutes and you'll walk away with a vision of how Workflow can truly transform your entire OnBase solution.

Complete, Essential
10/8/2020 13:15 Product: OnBase
Manage and deliver multimedia to a decentralized workforce: Working effectively with OnBase Video

With your workforce more decentralized than ever, it's critical that users have quick and easy access to the content they need, when they need it. At the same time, video creation inside and outside of organizations continues to rise. The need to efficiently manage and deliver these complex file formats is also on the rise. Thankfully, managing and delivering multimedia files is now easier than ever! OnBase Video makes encoding/transcoding, searching, storing, streaming and sharing multimedia files easier than ever before. Join us to learn more about this elevated experience for managing and delivering multimedia content in OnBase, creating additional opportunities to incorporate video and audio into critical business processes.

Complete, Essential
10/7/2020 12:30 Product: OnBase
Meet the new OnBase Mobile: Putting content and process at the fingertips of your users

Mobile devices are rapidly changing the way we work and are quickly becoming the way we expect to work. Now more than ever, access to business content and processes from these mobile devices is becoming increasingly critical to the productivity of your workforce. Join us as we take a look at the first release of Hyland's new mobile client ' supported on both iOS and Android ' for OnBase. Learn what features will be initially available and how you can leverage them to provide easy, convenient access to your workforce.

Complete, Essential
10/7/2020 9:00 Product: OnBase
OnBase 101: Introducing the OnBase platform

Are you new to OnBase and wondering where to begin? Or maybe you are trying to find more ways to leverage OnBase to help your organization through these difficult times. Join us to learn about the foundations of OnBase and how organizations use it. We will walk you through the high-level product details to help you understand how to put all the pieces together to create the most effective solutions for your organization. Join a member of the Hyland Product Evangelist team for an interactive, educational and entertaining intro to the conference. You'll leave this session with a great understanding of the breadth and depth of the OnBase product and understand where you need to focus your learning over the next few days.

Complete, Essential, Basic
10/7/2020 13:15 Product: OnBase
OnBase Electronic Signatures: Drop your manual process and sign documents safely

Are your users still printing out documents just to sign them? Recently it's become even more difficult to accommodate manual signature processes, where "no touch" or "low touch" solutions are required. With a variety of signing solutions, from digital certificates to cloud-based signing integrations, you can automate your processes end-to-end with full control over the documents, processes and signatures. Get rid of that paper once and for all by adding OnBase Electronic Signatures to your solution.

Complete, Essential
10/8/2020 13:15 Product: OnBase
OnBase Forms: Configurable and dynamic electronic forms that extend "no touch" solutions

Do you want to quickly create dynamic, process-ready forms that are fully integrated with Workflow without writing a single line of code? Unity Forms and Image Forms are your solution! The Forms Designer is easy to use, allowing users to rapidly create form templates with features like built-in data validation, dynamic form behavior and logic-based conditions and actions. Forms can be used inside the OnBase Client experiences or they can be extended to any user via a browser, allowing your organization to leverage forms for low-touch and no-touch input. Join this session to see how Unity Forms can increase the value of your OnBase investment and automate more processes than ever before.

Complete, Essential
10/8/2020 12:30 Product: OnBase
Ready, set, go: Distributing no-touch, targeted communications with document packaging and delivery

Need to collect, organize and distribute documents fast? Document Packaging offers the ability to collect multiple documents and generate a single PDF, all within OnBase. A predefined template can include a dynamic header, footer and table of contents. Before the package is finalized, documents and pages can be rearranged, duplicated or removed from the final output, offering flexibility and a high level of customization. The resulting packet is indexed and uploaded into OnBase and can be treated as any other OnBase PDF document ' edited, routed and shared using your existing processes. Come learn about this exciting new offering available in Web and Unity clients!

Complete, Essential
10/7/2020 13:15 Product: OnBase
Reduce risk and improve compliance with Governance Rules as a Service

Facing uncertain times, organizations are looking to reduce risk and promote stability whenever and wherever they can. As digital transformation initiatives take the forefront, sound Information Governance policies are more important than ever to ensure solutions remain complaint and do not invite unnecessary risk. Governance Rules as a Service (GRaaS), Hyland's first truly end-to-end retention solution, combines a fully researched and vetted web-accessible retention schedule ' powered by the retention experts at Iron Mountain ' with robust automation to apply those same retention rules directly to the documents in OnBase. Records managers can then focus their time on more valuable strategic initiatives and end users can continue working seamlessly while GRaaS manages retention in the background. Attend this session to learn how you can leverage this new offering to know your obligations, adhere to compliance and finally, destroy documents with confidence.

Complete, Essential
10/9/2020 13:15 Product: OnBase
Thrive in the new normal: Promoting continuous improvement with Reporting Dashboards

In order for organizations to thrive in today's unique environment, they must fully leverage all of the resources at their disposal, most especially OnBase and the critical business processes it supports. Reporting Dashboards' emphasis on graphical displays of vital business data gives organizations immediate visibility into the health of their OnBase system, including business processes. Point-and-click configuration provides all of this without the need to engage IT resources. In this session, we'll focus on the ways dashboards make complex data easier to understand and how users can interact with that data directly to make quality business decisions. Learn how business users can minimize delays in decision making by highlighting trends and potential bottlenecks to promote process improvement, all while using a self-service visual reporting tool.

Complete, Essential
10/7/2020 14:45 Product: OnBase
Understanding your customer: Access a complete view with Combined Viewer

Understanding your customers, vendors, employees and claims is now more important than ever. Combined Viewer is a case-based interface that delivers a unified view of related content and process tasks tied to a single (configurable) business object. It is a new paradigm for visualizing, navigating and personalizing large collections of documents, decisions and data in one place. Unity Combined Viewer (available OnBase 18+) and Combined Viewer, a new Hyland UI web application (available Foundation EP3+) are not to be missed! Come learn about the unique features, mobile support and the future vision of our new persona-based app for the power user.

Complete, Essential
10/9/2020 12:30 Product: OnBase
Web Server: Easy access for your remote workforce and external users

The OnBase Web Server enables you to provide users, both inside and outside your organization, web-based access to enterprise data, documents and real-time interactions with business processes from anywhere, at any time. We'll take a look at the latest interface enhancements, discuss the value this platform brings to your solution and share the many new features made available in the latest releases.

Complete, Essential
10/7/2020 12:30 Product: Perceptive Content
Future view: Perceptive Content roadmap and Foundation strategy

Let's unfold the Perceptive Content roadmap and see what's in the product's future. Hyland's Product team will review Hyland's vision and investment strategy for Perceptive Content, as well as dive in to the Hyland Foudation release strategy.

Complete, Essential
10/7/2020 9:00 Product: Perceptive Content
Leveraging the Hyland portfolio with Perceptive Content

Discover how you can leverage more from the Hyland product portfolio with your Perceptive Content solution. We'll explore integrations throughout Hyland's offerings, give you a sneak peek at what's to come and share some exciting product demonstrations.

Complete, Essential, Basic
10/7/2020 13:15 Product: Perceptive Content
Making the move: Follow Lippert's journey migrating Perceptive Content to the Hyland Cloud

Explore the decision-making process and strategy Lippert Components developed to migrate its on-premises Perceptive Content deployment to a hosted installation in the Hyland Cloud. Hear from Sarah Demitruk, business systems analyst at Lippert, about the process, experience and overall results of the migration.

Complete, Essential
10/8/2020 12:30 Product: Perceptive Content
Provide remote access to your mobile users with Perceptive Content and the Hyland Mobile app

Get introduced to Hyland Mobile and learn how this one application can unlock the full potential of the Hyland product portfolio for your users. See how the application functions and is delivered. Learn how you can configure it to deliver the best experience to your users.

Complete, Essential
10/7/2020 9:00 Product: Perceptive Content
Tips and tricks: Perceptive Content Advanced iScripts and eForms

Join this hands-on session to learn tips and tricks for Perceptive Content iScripts and eForms. We'll also cover resources available to assist with complications regarding iScripts and eForms.

Complete, Essential
10/7/2020 9:00 Product: Perceptive Content
What's new in Perceptive Content Foundation EP2

Here's your chance to see firsthand the latest Perceptive Content release and Perceptive Experience Content Apps EP2. This session will detail all of the release's major features and explain how your organization can make the most of these advancements.

Complete, Essential
10/8/2020 14:45 Professional Development
Be the star of your next presentation (no matter where you deliver it!)

Public speaking can be stressful, regardless of whether the audience is a room full of people, on a webinar, or faces in a remote meeting. But with the right preparation, anyone can be the star of their next presentation. In this session, we'll share tips and best practices to help you maintain your confidence whenever YOU are the center of attention.

Complete, Essential
10/8/2020 13:15 Professional Development
Coping with change

The only constant in life is change - even more so in the "new" normal we all face. Sometimes we are in control, and sometimes change is thrust upon us. In this session, we will discuss how people process and respond to change. Then we will discuss techniques for managing our own response to change. Once you gain control of how you cope with and respond to change, you can mitigate the impact change has on you.

Complete, Essential
10/7/2020 14:45 Professional Development
How to compose an aMMMazing presentation

After CommunityLIVE, you'll likely want to pitch new, innovative ideas to your organization as soon as possible. Ideas you'll want decision makers to remember and enact. But how do you make sure your presentations are meaningful, memorable and motivational every time? In this session, we'll help you tailor your message to your audience, keep it simple and apply the rule of three to ensure your pitch has the impact it deserves. Come and learn which "three Ms" will make your presentation aMMMazing!

Complete, Essential
10/8/2020 12:30 Professional Development
How to create a culture that values feedback

Feedback is an incredibly powerful tool. It can help you develop new products, evolve your company and support your people. It also helps you check the pulse of your current state, which is important during changing or uncertain times. But how do you capture the most meaningful feedback, and how do you ensure it keeps coming? Join Tess Venhoff from Hyland's Employee Experience team as they share insights gleaned from years of championing feedback at Hyland. From how to give and receive it, to embodying the mindset needed to accept and act on it, you'll walk away with an understanding of why feedback has become an integral part of Hyland's culture and how you can make it work for you.

Complete, Essential
10/7/2020 13:15 Professional Development
Influencing change: Your secret weapon to maximize success

Project implementation is complex. Having a solid change management plan is critical to success. But what's the secret weapon to managing change? Influence. In this session, we'll discuss three forms of influence that exist independent of project and organizational roles. Mastering influence will help you navigate the hurdles of change management more nimbly and help you lead your project toward greater success.

Complete, Essential
10/7/2020 12:30 Professional Development
Influencing through compelling email communications

How you communicate with your remote workforce is more important than ever. Creating concise email communications that are clear, informative and engaging is critical. But how do you do that? Join Tess Venhoff from Hyland's Employee Experience team and discover the potential of everyone's favorite communication medium: email. We'll explore the benefits of a well-formatted email and outline appropriate expectations for your message's reach.

Complete, Essential
10/7/2020 9:00 Services / Project Success
A new world means a new virtual team: Staffing and sizing your Hyland solution

Having the right team in place to support your Hyland solution is a critical element. It can be challenging to know what types of people you should hire, what skill sets they should have and how many people you need. Join Amanda Blase, Kathleen Vegh and Carissa Nettle to hear about staffing your Hyland team ' from IT and executives to administrators and even end users. We will cover staffing models, job descriptions, professional development and best practices for hiring and retaining your Hyland team. We will ask the participants to share questions and lessons learned throughout the presentation.

Complete, Essential, Basic
10/7/2020 9:00 Services / Project Success
Access legacy system files faster (and from anywhere!) using Hyland's F3 migration technology

Learn from Hyland's Conversion Services team as they discuss our new F3 technology and how it will allow our customers to access their legacy files faster. The team will also review our proven conversion methodology, best practices, experience and customized service-level offerings. Join this session to learn and ask the team any questions you may have.

Complete, Essential
10/7/2020 9:00 Services / Project Success
Act your age! Five ways you can update your solution maturity and outdated processes to achieve maximum value

In this session, Hyland Global Services experts will give five short and simple examples of solutions that have gone from outdated and antiquated, to sophisticated. They'll teach you what to look for if you have older solutions that may need some revisiting and updating. Leave your immaturity at the virtual door!

Complete, Essential, Basic
10/9/2020 12:30 Services / Project Success
Am I doing this right? Optimizing your content services strategy

One of the most common questions we hear is: am I doing this right? Our customers want to know what Hyland recommends ' and what other customers are doing ' when it comes to improving business processes and user experiences, creating strategic expansion plans and proving the value of the Hyland platform. And what does 'right' even mean? How do you plan for the 'next normal' in a time when work conditions and customer needs are continually changing? Join Hyland's Enterprise Advising team and Northern Illinois University to see how a workshop amplified IT knowledge, uncovered end user needs and aligned solutions to executive priorities. The action plan that resulted from the workshop increased the value that Hyland solutions and services continue to provide in our increasingly dynamic world.

Complete, Essential, Basic
10/7/2020 13:15 Services / Project Success
Efficiency wins and lessons learned: One agency's Contract Management journey and what's next

With a single Hyland solution, the State of Colorado, Department of Transportation (CDOT) decreased their contract processing times by an average of 15 days and further enabled their remote workforce! Mobile interaction and integrations with both SAP and DocuSign are just a few highlights as to how CDOT has transformed their contract review process. But Contract Management is just 1 piece of CDOT's innovation journey. We'll also share how CDOT plans to continue optimizing current solutions and expanding to new processes.

Complete, Essential
10/8/2020 14:45 Services / Project Success
Jump-start your projects: Driving success through discovery, design and more

Learn directly from Hyland's Global Services experts about the honed methodologies we use every day to make projects a success, and how you can use the same proven techniques to drive success at your organization.

Complete, Essential
10/7/2020 9:00 Services / Project Success
Managed Services: Delivering Maximum Value Through the Best Teams

How do you solve the age-old problem to do more, faster, while managing day-to-day administration, optimizing your solution and staying on top of the latest and greatest Hyland enhancements - in addition to constantly changing business requirements and necessities? The answer: Managed Services by Hyland. Partnering with Hyland's Managed Services teams enable your organization to lower costs of administering and supporting your solution, while bringing the best experts from Hyland Global Services to your organization. Learn how Hyland can help you monitor, optimize, manage and transform your solution through our proven models for managed services, working alongside your teams virtually. This session is intended for executives and decision makers.

Complete, Essential
10/7/2020 14:45 Services / Project Success
Overcoming obstacles to modernize and deliver a first-class OnBase GCS solution: A case study of Clayton Homes

Hyland customer, Clayton Homes, recently completed a successful six-phase, 18-month enterprise Global Cloud Services (GCS) implementation of OnBase for its five business units. Although the first big-bang modernization effort to implement OnBase was not a success, there were many lessons learned, and this story is about how Clayton and Hyland recovered together to deliver the results they needed. Join this session to hear from Brooke Carr, Clayton Homes Project Manager, Danielle Santos, System Admin/Senior Business Analyst, and their Hyland Team about how they partnered together to deliver a first class solution to the enterprise.

Complete, Essential, Basic
10/8/2020 12:30 Services / Project Success
Partnering for success: KBR + Hyland Global Services = world-class AP solutions

KBR, a global provider of comprehensive solutions for aerospace and defense, energy, chemicals and more has developed a lasting partnership with Hyland Global Services' Accounts Payable team. Join this session to hear from Shishir Kulkarni, senior IT manager of KBR, on the challenges, successes and results of KBR's AP implementation with Global Services.

Complete, Essential
10/7/2020 12:30 Services / Project Success
Strategies to promote platform awareness and deliver cost savings faster to business users

Join us to learn about how the State of Colorado has turned their enterprise vision into a reality through ramping up program initatives and partnering with the Hyland Global Services team over a multi-year journey. The State will share strategies for engagement and growth that could be value-adds for any program.

Complete, Essential
10/8/2020 13:15 Services / Project Success
These end users are more excited about Foundation than yours. Come hear why!

This session spotlights a customer that incorporated change management into their migration to Foundation. The development of a comprehensive communication plan and custom end user training paved the way for full adoption of the new solutions in every role and department across the organization. The ongoing result? Happy end users who continue to be eager to provide feedback, participate in continual optimization of solutions by contributing to enhancement requests and additional use cases. Join us to share your end user excitement or to learn of ways to build your own success story.

Complete, Essential
10/7/2020 9:00 Services / Project Success
Value Consulting: Building a powerful business case with ROI

Today more than ever, organizations are scrutinizing, evaluating and prioritizing projects based on the value they are expected to deliver. Hyland's Value Consulting practice can help you identify and communicate to decision makers both the financial benefits and other significant benefits of your Hyland projects. These include hard metrics like return on investment (ROI), payback time frame, present value and net benefits, as well as intangible benefits like maintaining business continuity, meeting strategic goals, and improving customer service. This session will provide an overview of Hyland's Value Consulting methodology, including a review of real-life examples and deliverables. Whether you're looking to expand, justify a new investment or better calculate your own internal value, this session will provide a number of methods for measuring the value of your Hyland solution.

Complete, Essential, Basic
10/9/2020 12:30 Sesiones en Español
Blockchain: el futuro de los documentos verificables en Hyland

Esta sesi'n proporcionar' una introducci'n a blockchain y c'mo mejora los esfuerzos de digitalizaci'n de las instituciones. Explicaremos la tecnolog'a detr's de Hyland Credentials y exploraremos soluciones del mundo real que est'n disponibles hoy.

Complete, Essential
10/8/2020 13:15 Sesiones en Español
Case Management y Low Code como Acelerador de la Transformaci'n Digital

'Sabe usted c'mo en OnBase se puede hacer un Dise'o r'pido de aplicaciones sin c'digo? Entre a esta sesi'n y conozca c'mo puede adaptar y transformar de manera 'gil su operaci'n.

Complete, Essential
10/7/2020 14:45 Sesiones en Español
El futuro de la construcci'n e implementaci'n de soluciones en Hyland

'C'mo es el futuro de la construcci'n e implementaci'n de aplicaciones con Hyland? Esta sesi'n ofrecer' una visi'n del futuro con una demostraci'n de un prototipo de la nueva herramienta Application Builder de Hyland y sobre la hoja de ruta de creaci'n de aplicaciones. Aprender' c'mo esto complementar' sus herramientas de configuraci'n actuales, proporcionar' formas nuevas y mejoradas de administrar su entorno y le permitir' entregar aplicaciones y soluciones a sus usuarios m's r'pido que nunca.

Complete, Essential
10/7/2020 13:15 Sesiones en Español
Extendiendo el valor de las soluciones de Hyland en su empresa

Entendemos que muchos de nuestros clientes comienzan su viaje de servicios de contenido con soluciones de back office, y nos relacionamos regularmente con los clientes que buscan expandir el valor de sus inversiones en servicios de contenido. Esto incluye expandir las soluciones a otras partes de la organizaci'n, a diferentes l'neas de negocio e integrarse con numerosos sistemas empresariales centrales. Progresivamente, los clientes est'n encontrando un gran valor al aprovechar los servicios administrados de Hyland para optimizar y ampliar continuamente sus soluciones. Esto es especialmente importante por la naturaleza cada vez m's digital y de trabajo remoto del entorno laboral actual. Durante esta sesi'n, mostraremos varios ejemplos de c'mo nuestros clientes han ampliado el alcance de sus soluciones iniciales de Hyland y han obtenido un valor significativo de la optimizaci'n y expansi'n de la soluci'n.

Complete, Essential
10/7/2020 12:30 Sesiones en Español
Hyland 101: una introducci'n a la plataforma

No importa si usted es nuevo en Hyland o haya disfrutado de nuestro completo portafolio de productos durante a'os, hay muchos temas interesantes y valiosos sobre los que aprender este a'o. En esta sesi'n podr' ver la amplitud y profundidad de las soluciones de Hyland y le ayudar' a identificar oportunidades para maximizar su inversi'n.

Complete, Essential, Basic
10/8/2020 12:30 Sesiones en Español
Hyland Cloud 101: todo lo que necesita saber sobre la plataforma en la nube de Hyland

'Se pregunta c'mo Hyland Cloud puede ayudar a su organizaci'n a brindar un mejor soporte a sus usuarios y satisfacer las estrictas necesidades de seguridad, recuperaci'n ante desastres, continuidad y cumplimiento? Esta es su oportunidad de aprender todo lo que necesita saber sobre Hyland Cloud y determinar si es adecuado para su organizaci'n. Podr' ver c'mo Hyland Cloud se diferencia de las nubes p'blicas, c'mo satisface los nuevos requisitos actuales y c'mo encaja en Hyland Experience Platform en el futuro. 'nase a nosotros para aprender c'mo Hyland Cloud puede posicionarlo para abordar cualquier desaf'o nuevo que pueda surgir en el futuro.

Complete, Essential, Basic
10/8/2020 14:45 Sesiones en Español
La Estrategia de Foundation 'C'mo afecta esto a mi soluci'n?

Esta sesi'n proporcionar' claridad sobre la estrategia de control de versiones de Hyland's Foundation y la direcci'n futura de Hyland Experience Platform (HxP). Proporcionaremos claridad en torno a los conceptos de paquetes de mejora (EP) y lanzamientos a largo plazo (LTR) y describiremos el calendario de lanzamientos actual en todas nuestras l'neas de productos. Aprender' c'mo beneficiarse plenamente de lanzamientos m's frecuentes, actualizaciones m's sencillas y funciones mejoradas en los productos que ya posee. Tambi'n mostraremos la relaci'n entre las versiones de Foundation y las nuevas capacidades que est'n disponibles dentro de HxP.

Complete, Essential
10/8/2020 13:15 Sys Admin
OnBase troubleshooting tools and techniques

What happens when OnBase isn't functioning as expected? What can be done to understand how to go about addressing the issue? Join members of our Technical Support staff to cover a basic approach and to learn about some of the tools that can be leveraged to help resolve a litany of situations in OnBase.

Complete, Essential
10/7/2020 13:15 Sys Admin
Perceptive Content troubleshooting tools and techniques

This class will cover common Perceptive Content troubleshooting tools, methods and log analysis. Note that the majority of the topics will cover server-side information, so Hyland Cloud customers will not have access to the majority of these file locations.

Complete, Essential
10/8/2020 14:45 Sys Admin
Planning, preparing and executing: Upgrade best practices for your OnBase solution

This course will review the upgrading process to OnBase Foundation by covering best practices around planning, preparing and executing an OnBase upgrade.

Complete, Essential
10/8/2020 12:30 Sys Admin
Planning, preparing and executing: Upgrade best practices for your Perceptive Content solution

This course is aimed to provide best practice recommendations when upgrading your Perceptive Content environment.

Complete, Essential
10/7/2020 14:45 Sys Admin
Top 10 features and functionality every OnBase admin needs to know

"Thousands of system admins were surveyed. Top 10 answers on the board. What are the best features and functionality that every OnBase admin needs to know?" In this session we're going to have some fun as we look at some of the key tasks, features and functionality of OnBase. The best part ? Actual OnBase administrators have provided the answers!

Complete, Essential
10/7/2020 12:30 Sys Admin
Understanding the new infrastructure and architecture for OnBase Foundation

The OnBase you know and love is better than ever. We'd like to introduce you to the new architecture, including OnBase Quick Access Viewer, AP Invoice Approval client, a new WorkView Client and others exciting new developments. These new applications all rely on fundamental components to support authentication, connection to repositories and new functionality. This session will provide an overview of the new architecture, identify how it works with existing solutions and how it supports new and upcoming applications.

Complete, Essential
10/7/2020 14:00 User Groups
2020 Digital Transformation ' Accelerated

We have all been making the journey to digital transformation. In 2020, whether by events out of our control, changes in the FI landscape, or internal business strategies realigned - the journey accelerated. Join your CU VOGUE Board and members VIRTUALLY at CommunityLIVE 2020, as we explore and share how our Digital Transformation has evolved.

Complete, Essential
10/7/2020 14:00 User Groups
Financial Services VOGUE and Hyland Financial Services Roadmap

Meet your Financial Services VOGUE (Vertical OnBase Group of User Experts) Board as we focus on OnBase features and changes as they specifically relate to our industry. Discover the benefits of group membership, the importance of your feedback, and a look ahead to future webinar topics. Hear from Hyland's Product Manager of Financial Services as he brings us up to speed on current and future happenings at Hyland.

Complete, Essential
10/7/2020 14:00 User Groups
Government VOGUE Session

Join your Government VOGUE (Vertical OnBase Group of User Experts) peers as we focus on OnBase features and changes as they specifically relate to our industry. Discover the benefits of VOGUE membership, and learn how you can participate throughout the year.

Complete, Essential
10/7/2020 14:00 User Groups
Healthcare VOGUE Session

Join your Healthcare VOGUE (Vertical OnBase Group of User Experts) peers as we focus on OnBase features and changes as they specifically relate to our industry. Discover the benefits of VOGUE membership, and learn how you can participate throughout the year.

Complete, Essential
10/7/2020 14:00 User Groups
Higher Ed VOGUE ' State of the Community

Join the 2020 Higher Education Vogue Board as they highlight the upcoming CommunityLIVE Sessions that you won't want to miss. We will also'look back at the many successes from the past year.'Membership, webinars, enhancements, and collaboration are just a few! Lastly, learn how you can serve Higher Education Vogue as a board member in 2021.'We look forward to seeing you!

Complete, Essential
10/7/2020 14:00 User Groups
Insurance User Group Annual Meeting

Join your Insurance VOGUE (Vertical OnBase Group of User Experts) peers as we focus on OnBase features and changes as they specifically relate to our industry.' Hear first-hand, real-world tips and tricks for upgrading to Foundation. 'Take part in the Insurance VOGUE's annual meeting, discover the benefits of VOGUE membership, and learn how you can participate throughout the year.

Complete, Essential
10/8/2020 14:00 User Groups
OnBase Solution Experts Group (OSEG) Session

Join your OSEG (OnBase Solution Expert Group) peers as we focus on OnBase features and changes as they specifically relate to our industry. Discover the benefits of group membership, and learn how you can participate throughout the year.

Complete, Essential
10/8/2020 14:00 User Groups
Perceptive Client Adivsory Team (PCAT) Session

Join your PCAT (Perceptive Client Advisory Team) peers as we focus on Perceptive Content features and changes. Discover the benefits of PCAT membership, and learn how you can participate throughout the year.

Complete, Essential